How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECarpet Pro Cleaners
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 678 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Pro Cleaners for 5 kinds of job.
Carpet Pro Cleaners for pet stain & odor removal
Clear ✕All 91 Google reviews tagged “Pet stain & odor removal” · showing 20
If I could give these guys 10 stars I would from the minute I called. The customer service goes above and beyond Aiden and Chaz worked very hard in my home. They did a basement carpet a bedroom carpet and area carpet stairs and a few other areas… including cleaning and sealing two bathrooms. These guys worked their…
Carpet Pro Cleaners are the best carpet cleaners I have ever used. Their attention to detail and quality products keep us coming back over and over again. Our technician, Zach, is always prompt, friendly and informative. I've learned so much about our carpets and rugs from him. In addition, the consistency with the…
This was the second time having Carpet Pro Cleaners clean our living room furniture and rug, and again we're extremely pleased with the results and their customer service. Zach and Sterling did a great job, and were very professional and friendly.
We had our bedroom and hallway carpet cleaned this week and they did an amazing job!! The carpet looks and feels great, the house smells amazing, and I love that they use green products since I have 2 dogs. I highly recommend them and will definitely be using them anytime I need the carpets cleaned in the future.
Aiden and his partner (so sorry, I forgot his name) were professional, prompt, and quick! They arrived right on time, we did a short walkthrough and they got to work. I was so impressed with how my carpets came out. I couldn't believe how efficient they were with the whole job. My house smells amazing and couch has…
Aidan and River cleaned my white area rug and the carpet in my two bedrooms. As usual, they did a fantastic job! They are courteous, professional and fast. Everything looks brand new. I highly recommend Carpet Pro Cleaners. This is my second time using them and both times they've done an amazing job. I've used…
Wyatt and Dan were very professional and on time with todays service. They explained the entire process and what to expect as well as products used and expected dry time..extremely friendly and very outgoing. I would highly recommend them to anyone looking to have carpets cleaned!
Wyatt and Savannah did an amazing job! They were fast yet very thorough, professional, on time, and went above and beyond. I am so happy I finally booked this service and will be using them again!
I had my carpet cleaned upstairs after a year of raising a puppy. Adrian and his coworker did an excellent job and my carpet and stairs look like they did when I first moved in.
Excellent experience. Service was incredibly quick and effective making a huge difference in our carpet and the feel of the home. The communication before and during service was impeccable. They were able to fit us in quickly and went above and beyond in every regard. Will use again and again!
This company is incredible. I used them multiple times. They're always exceed my expectations. This time I called on them preparing my house for sale. And even my real estate agent who've seen a lot was impressed.
Aiden and River were great!
We have been using Carpet Pro Cleaners for three years now and they always do a great job. Would recommend without hesitation.
The team that came to our home were gracious, thoughtful, and knowledgeable, and took time to answer all of our questions and concerns. Not only were we pleased with the results, we learned a lot. Sadly, the store-bought products that we’ve used over the years have done more harm than good on our carpets and…
Carpet Pro just finished cleaning and stretching out carpets in four rooms, including some pet stains from a pandemic pup, and some significant dirt from 10 years of living. The team was right on time, hard working, and communicated about everything they were doing. Everything looks great! Really impressed!
My techs were highly professional and the work was great. They stayed in touch throughout the day about their arrival time, and were even able to arrive 30min early (after asking for permission to be early)! When they arrived, we walked through the area to be cleaned and they took note of my concerns. Then, they got…
Kyle and River were fantastic. They were on time, friendly, they explained everything they were doing clearly, and they did a great job.
Very responsive. Extremely through. Upfront with pricing before & after the service so to understand all services & costs. Had a few pet stains there were several months old that they were able to remove. Great work.
Very easy to schedule appointment online. I had questions about how long everything would take and maintenance after and they were very helpful in explaining everything. The two techs were friendly and professional. They did a really great job on old and dirty carpet and made recommendations on how we should care…
Zach and Dan were great. Friendly, courteous and professional. They did a fantastic job on my area Rugs and carpet. Thank you very much.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 181 | $146–$303 |
| Pet stain & odor removal | 91 | $144–$260 |
| Area rug cleaning | 57 | $158–$434 |
| Upholstery cleaning | 53 | $170–$340 |
| Carpet steam cleaning | 21 | $153–$315 |
