How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Pro Cleaners
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 466 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Pro Cleaners for 5 kinds of job.
Carpet Pro Cleaners for area rug cleaning
Clear ✕All 30 Google reviews tagged “Area rug cleaning” · showing 20
Aiden was so professional and friendly. Came on time. Price is fair, and great results! Would recommend!
All I can say is wow! Zack and his colleague Nick were wonderful. Knew their business, personable, efficient and wildly through. Zack told us things that impacted our carpets and actually suggested that we not clean one of them due to the fabric and the potential undesirable outcome. I highly recommend Carpet Pro Cleaners!
they did such a good job and really worked to make everything look fresh and new; friendly and professional
Aiden and Savannah were very friendly, thorough in their answers to our questions, and extremely careful as they navigated our home. Upstairs, they cleaned the carpet of four bedrooms and a hallway. Downstairs, the upholstry of a sofa and loveseat. They were very respectful when moving our personal belongings and…
I called in the morning to have a sofa and area rug cleaned. I was given a window for mid-afternoon. Zack and Wyatt arrived well within the window with a half hour warning as promised. On arrival, they looked at our two items, laid out what would be done, and delivered on what was promised. They were friendly, fun,…
I have used them 3 years and they never disappoint me. I would highly recommend them for your carpet and rug cleaning needs.
This is the third time we’ve used Carpet Pro and they consistently deliver excellent service. I’ve wondered if they’re secretly magicians because they’ve been able to remove stains we thought would never come out. Extremely pleasant technicians do the work efficiently and make our furniture look like new again. We’re grateful for this level of service!
Need carpet cleaning? Stop and do business here. Used them many time every time it’s a very professional, quick, and effective services. Aden and Zach were very polite, informative, and quick! Knocked out a 4K sq fr home in no time.
River and Savanna did a great job cleaning 3 rugs for me. They were fast and professional and explained the process very well. I would definitely recommend CPC to others.
River and Savannah were knowledgeable and very courteous. They worked hard to remove pet stains from a rug. I would definitely call them again.
This was our second time using CPC for carpet cleaning. Wyatt and Zach were very informative and patient. Sara was also great to work with for setting up the appointment. Everyone provided top notch services.
Have used this company for years and they always do a great job. The techs were very courteous. Highly recommend.
I would definitely recommend Carpet Pro! Good value, super responsive, and when we need to change our time window same day they did so quickly. There was a miscommunication on carpet size but they communicated clearly to reset expectations and double check before proceeding, professional and efficient!
Aiden and River did an amazing job. Both of them were professional, knowledgeable, polite and courteous. Thanks so much!
If I could give more than 5 stars, I would! Zach and Dan were wonderful! My dog had an accident on my wool rug and I tried home remedies that stained my rug (pro tip: don’t try to remedy it yourself; just soak it up and call Carpet Pro). I gave Carpet Pro a call and they weren’t sure if the equipment would make it…
Extremely well done, carpet looks brand new. The best carpet cleaners I've ever hired.
Very professional and did a great job, would recommend.
They are simply the best! I’ve had my carpets, couch and area rugs done and they all came out brand new! Prices are so reasonable for the amount of work they put in! Such a good experience, definitely recommend!
From the website to the completed job, everything was easy! I was able to book my appointment AND know how much it would cost online (didn't require a person to come to my house for a quote) and they came a few days after, right on schedule. I worked with Aiden and River, and they were kind, calming, and did an…
I had an excellent experience with Carpet Pro Cleaners. Their staff answered many questions on the phone prior to booking. Our carpet looks great. Old stains were removed to a much greater extent than I anticipated. I highly recommend Carpet Pro Cleaners.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 85 | $146–$303 |
| Pet stain & odor removal | 45 | $144–$260 |
| Area rug cleaning | 30 | $158–$434 |
| Upholstery cleaning | 30 | $170–$340 |
| Carpet steam cleaning | 30 | $153–$315 |
