How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Pro Cleaners
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 466 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Pro Cleaners for 5 kinds of job.
Carpet Pro Cleaners for general carpet cleaning
Clear ✕All 85 Google reviews tagged “General carpet cleaning” · showing 60
I am so impressed with this group of professionals. They did an incredible job cleaning our office carpets. We have adults and children coming to our office, often, eating snacks, drinking sodas, and we had coffee, stains and food stains in the carpet and these folks cleaned all of it up. It’s as if it’s brand new. We are forever customers 💜
I had the carpets cleaned after renting a house for years, Aiden and Leo did an amazing job! Aiden was so kind and gave me advice on how best to treat our floors, and both he and Leo even turned their machines off stood guard on the doors and stairs just so I could get my cat out from where he was hiding. It may…
Aiden and Leo arrived on time and were very courteous, professional, and efficient. Aiden confirmed and explained each part of the service they were to perform. The carpet looks and feels much cleaner and the circles that remain from the machine are very satisfying :) IMO the machine seemed to "clean" better than…
Aiden was so professional and friendly. Came on time. Price is fair, and great results! Would recommend!
All I can say is wow! Zack and his colleague Nick were wonderful. Knew their business, personable, efficient and wildly through. Zack told us things that impacted our carpets and actually suggested that we not clean one of them due to the fabric and the potential undesirable outcome. I highly recommend Carpet Pro Cleaners!
I had my entire upstairs and nursery cleaned. They are a great team. They communicate ahead of time on when they are going to arrive and they arrived on-time. They were efficient and cleaned up several stains that I had no hope being cleaned. The carpet looks visibly clean. Very polite and respectful. I highly recommend them.
they did such a good job and really worked to make everything look fresh and new; friendly and professional
On time, polite, explained things well, and did a great job. I will definitely use Carpet Pro Cleaners again and would recommend them to others.
I highly recommend this company for carpet cleaning services. They were on time, professional, and did a great job.
If six stars was an option I’d give them that!! John and Zach both very professional and highly skilled!!
Aiden and Savannah were very friendly, thorough in their answers to our questions, and extremely careful as they navigated our home. Upstairs, they cleaned the carpet of four bedrooms and a hallway. Downstairs, the upholstry of a sofa and loveseat. They were very respectful when moving our personal belongings and…
Zack and River cleaned our carpets and some upholstered items yesterday, and did a great job. They were polite, punctual, and explained the process clearly. I wouldn't use any other company!
Amazing Job and fantastic crew! Thank you so much
Will use them again A+++ Thank you Zach & John at Carpet Pro Cleaners - Cary NC Zach & John service techs Zack explained everything asked if I had any questions through out the process. I like a A/C chilled house for physical projects Asked John if that was ok Said alright they appreciate it as they get hot too…
Aiden and Savannah did a fabulous job cleaning our wall to wall carpeting. They were incredibly professional, thorough, and efficient. We plan on using them again.
These gents were professionals, courteous and very skilled.
On time, actually early and very professional! They went over everything and explained things about carpet that I didn’t know. I would definitely recommend them if you are needing your carpet cleaned!
Best in the business and the only company we can strongly recommend. On time and top quality work by Wyatt & Savanah. Thanks again!!
My son had the stomach bug and got sick all over his bedroom carpet and spaghetti was for dinner 😳 called 3 carpet cleaning companies to see who could come out the same day and CPC came through and fit us in! They got the stain out and the room looks so good! Professional and quick. We will definitely be passing…
Excellent service!
They did a wonderful job. Our carpet really needed help and they dida nice job. Very thorough, polite and professional. Thanks.
Absolutely outstanding service from Carpet Pro Cleaners. We have just moved into a house with extremely dirty and stained carpets, not to mention a shower with grouting which looked scary. Carpet Pro Cleaners were able to fit us in at a days notice, and the job they did is nothing short of remarkable. The carpets…
Need carpet cleaning? Stop and do business here. Used them many time every time it’s a very professional, quick, and effective services. Aden and Zach were very polite, informative, and quick! Knocked out a 4K sq fr home in no time.
Fast, professional, and friendly. Would recommend their service to anyone looking for clean carpets.
Carpet Pro Cleaners was the best carpet service I have personally EVER hired. The booking team was professional and scheduling was quick, easy and flexible. The techs who appeared were neat and courteous, answered questions and were very thorough. They asked me questions about a couple of stains, so they could clean…
Stayed in contact to let me know exactly what time they would arrive. They were courteous and professional. Did an excellent job. Thanks...
Finally a company that does what they say they are going to do! They confirmed the appointment, they texted 30 minutes before they arrived. Zach and Dan were polite, professional, efficient, and thorough. No up-selling, no gotchas! The upholstery and carpet look great and exceeded my expectations! I can highly…
I want to highly recommend Carpet Pro Cleaners! Pleasant to speak to on the phone & quick to fit me in their schedule. River & Wyatt cleaned 6 rooms of carpet, and were on-time, professional & courteous. They did an awesome job & our carpet looks great!
Savannah and Aiden are hands down the best team! They are professional, and super thorough. The experience from initial contact to job done has been fantastic! Absolutely call them!
Wyatt and River were amazing to work with. They completed a thorough carpet cleaning. They quoted me lower than what I quoted myself online. Explained exactly what they was going to do and what recommendations they thought I should get. My carpet smells so much better, the person before me had pets, and it looks so…
Excellent services
These guys were great! Prompt, friendly, did thorough work, and explained what to expect and how to care for the carpet moving forward. They obviously take pride in their work and have a lot of knowledge on the topic. Will definitely call them again for upkeep!
Zach and River did a great job. This is the second time we have used Carpet Pro Cleaners and they did a great job both times.
This was our second time using CPC for carpet cleaning. Wyatt and Zach were very informative and patient. Sara was also great to work with for setting up the appointment. Everyone provided top notch services.
The guys were friendly and quick. Friendly conversation while they worked as well. Will definitely be using their services again.
Have used this company for years and they always do a great job. The techs were very courteous. Highly recommend.
Dan and Wyatt did an excellent job, they were in & out quickly and were very respectful. We were happy with them and the very clean carpet. Mark & JoAnn Wainwright
I cannot say enough about this company. We had an emergency with some seriously tough stains on a white carpet and they showed up within two hours! And all of the stains are completely gone. They were so understanding and professional and accommodating and made a very stressful day so much better. We will definitely be using them again.
I would definitely recommend Carpet Pro! Good value, super responsive, and when we need to change our time window same day they did so quickly. There was a miscommunication on carpet size but they communicated clearly to reset expectations and double check before proceeding, professional and efficient!
This service is excellent. Zach & Daniel arrived on time and did a thorough & excellent job. I had some pet stains & coffee stains, and it's not uncommon for some of them to reappear as the carpet dries (it's called wicking, look it up, and it has nothing to do with the service). When I got in touch with Sara at the…
Extremely well done, carpet looks brand new. The best carpet cleaners I've ever hired.
Very professional and did a great job, would recommend.
Daniel & Jacob did a very professional, efficient & high quality job cleaning our carpets, especially since they had not been thoroughly cleaned for quite a few years!
Great job , polite and got the stains out of the carpet. Happy with the results!!!
Great service and great technicians! Highly recommended.
All went well. Did a good job. Professional
They are simply the best! I’ve had my carpets, couch and area rugs done and they all came out brand new! Prices are so reasonable for the amount of work they put in! Such a good experience, definitely recommend!
From the website to the completed job, everything was easy! I was able to book my appointment AND know how much it would cost online (didn't require a person to come to my house for a quote) and they came a few days after, right on schedule. I worked with Aiden and River, and they were kind, calming, and did an…
Zac and Wyatt were extremely personable, on-time, very professional and did an amazing job on our carpets. We had 3 Rooms cleaned, one with a newer carpet that now looks new again and 2 with much older wall to wall carpeting that had pet stains and substantial odor. They all now smell fresh and renewed. We will…
It was an absolute pleasure to have Zach and River at our home today. They arrived when expected, allowed me to show the areas of concern and they wasted no time getting to work. Those two have the best attitude and customer service! I've had other companies to our home to clean our carpet but no one brought with…
I had an excellent experience with Carpet Pro Cleaners. Their staff answered many questions on the phone prior to booking. Our carpet looks great. Old stains were removed to a much greater extent than I anticipated. I highly recommend Carpet Pro Cleaners.
Zach Sharp and Quintin Lalau did a greet Job cleaning the carpet in our loft and the staircase leading to it. We will use Carpet Pro Cleaners for any future needs.
I was ready to trash the carpet - hated the stains on it. These guys came in and in 90 minutes transformed it. The baseboard stain treatment was amazing. Carpets look great. The stairs look great. Cannot wait to do the rest of the rooms in the house. Really excellent service.
Having 3 dogs, and teenagers in the house with my sons all the time, you can imaging that the carpet needed some TLC. I replaced the carpet a little over a year ago with a great grey color. Well with all the traffic it was looking a lot less grey and a lot more brown (mud/dog hair... lol). I called up and…
Aiden & Allen came out this afternoon and did a wonderful job cleaning up some 2nd hand purchases from Facebook as well as the carpet in our master bedroom. They communicated issues/concerns well and kept me updated on the progress. They even texted me to let me know when they were on the way over! I absolutely…
Kyle and Mason came to clean our carpets. They were professional, kind, and fast! They did a fantastic job walking me through the project before and after they completed the work. From booking online, scheduling, and through paying the invoice before they left - it was a breeze. Thanks Kyle and Mason!
Kyle and Mason came out to our home today and did a great job on the carpets. We were due for our yearly cleaning and since we recently fostered a beautiful dog we also had a few "accident spots" and they took care of them like they never even existed and also left a complimentary bottle of their GreenSafe Stain…
The guys were friendly, efficient and actually saved me money by adjusting my estimate. We are very pleased with the condition of our carpets after cleaning.
Carpet Pro Cleaners did an awesome job. They communicated promptly and arrived on time and went right to work. They were very polite and professional. They did a better job than the bigger carpet cleaner names in the area. Will definitely use them again the future.
Carpet Pro Cleaners did an excellent job cleaning our carpets on the second and third floor of our house. They arrived on time and were very professional. I would definitely use their services again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 85 | $146–$303 |
| Pet stain & odor removal | 45 | $144–$260 |
| Area rug cleaning | 30 | $158–$434 |
| Upholstery cleaning | 30 | $170–$340 |
| Carpet steam cleaning | 30 | $153–$315 |
