How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Pro Cleaners
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 5.0★ from 466 Google reviews
Report card
Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Pro Cleaners for 5 kinds of job.
Carpet Pro Cleaners for pet stain & odor removal
Clear ✕All 45 Google reviews tagged “Pet stain & odor removal” · showing 20
Aiden was so professional and friendly. Came on time. Price is fair, and great results! Would recommend!
I had a former landlord unhappy with pet stains on an old carpet and Carpet Pro Cleaners resolved the situation masterfully. Wes and the team were professional, supportive, responsive, and really worked wonders helping me get my security deposit back. Would give 6 stars if I could!
they did such a good job and really worked to make everything look fresh and new; friendly and professional
Always does a great job! Appointment was scheduled quickly and easily. Techs were on time, made sure we understood the process and professional as always. Carpets look great and got couch done as well. Highly recommend!
Aiden and Savannah were very friendly, thorough in their answers to our questions, and extremely careful as they navigated our home. Upstairs, they cleaned the carpet of four bedrooms and a hallway. Downstairs, the upholstry of a sofa and loveseat. They were very respectful when moving our personal belongings and…
Will use them again A+++ Thank you Zach & John at Carpet Pro Cleaners - Cary NC Zach & John service techs Zack explained everything asked if I had any questions through out the process. I like a A/C chilled house for physical projects Asked John if that was ok Said alright they appreciate it as they get hot too…
Wyatt and Savannah did a superb job cleaning our carpets. They were both professional and kind. Hats off to them and Carpet Pro Cleaners!
Excellent customer service! The room our dog predominately lived in had carpet stains that I thought could never be removed. Not to mention the dog hair and dander on the couch. Carpet Pro Cleaners surpassed my expectations. Not only did they thoroughly clean the carpet and upholstery leaving the room smelling fresh…
This is the third time we’ve used Carpet Pro and they consistently deliver excellent service. I’ve wondered if they’re secretly magicians because they’ve been able to remove stains we thought would never come out. Extremely pleasant technicians do the work efficiently and make our furniture look like new again. We’re grateful for this level of service!
They did a wonderful job. Our carpet really needed help and they dida nice job. Very thorough, polite and professional. Thanks.
Absolutely outstanding service from Carpet Pro Cleaners. We have just moved into a house with extremely dirty and stained carpets, not to mention a shower with grouting which looked scary. Carpet Pro Cleaners were able to fit us in at a days notice, and the job they did is nothing short of remarkable. The carpets…
Need carpet cleaning? Stop and do business here. Used them many time every time it’s a very professional, quick, and effective services. Aden and Zach were very polite, informative, and quick! Knocked out a 4K sq fr home in no time.
River and Savanna did a great job cleaning 3 rugs for me. They were fast and professional and explained the process very well. I would definitely recommend CPC to others.
Fast, professional, and friendly. Would recommend their service to anyone looking for clean carpets.
River and Savannah were knowledgeable and very courteous. They worked hard to remove pet stains from a rug. I would definitely call them again.
Savannah and Aiden are hands down the best team! They are professional, and super thorough. The experience from initial contact to job done has been fantastic! Absolutely call them!
The guys were great. The company was very responsive ahead of time and the day of correspondence was awesome as well. Quick, informative chat when they showed up and they got right to work and delivered on each ask for cleaning up an older couch and a dining set. Everything smells fresh and looks good. Will use again!
I cannot say enough about this company. We had an emergency with some seriously tough stains on a white carpet and they showed up within two hours! And all of the stains are completely gone. They were so understanding and professional and accommodating and made a very stressful day so much better. We will definitely be using them again.
This service is excellent. Zach & Daniel arrived on time and did a thorough & excellent job. I had some pet stains & coffee stains, and it's not uncommon for some of them to reappear as the carpet dries (it's called wicking, look it up, and it has nothing to do with the service). When I got in touch with Sara at the…
If I could give more than 5 stars, I would! Zach and Dan were wonderful! My dog had an accident on my wool rug and I tried home remedies that stained my rug (pro tip: don’t try to remedy it yourself; just soak it up and call Carpet Pro). I gave Carpet Pro a call and they weren’t sure if the equipment would make it…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 85 | $146–$303 |
| Pet stain & odor removal | 45 | $144–$260 |
| Area rug cleaning | 30 | $158–$434 |
| Upholstery cleaning | 30 | $170–$340 |
| Carpet steam cleaning | 30 | $153–$315 |
