How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Wiser Carpet Cleaning
Cortland, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 552 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Wiser Carpet Cleaning for 8 kinds of job.
Carpet Wiser Carpet Cleaning for carpet steam cleaning
Clear ✕All 119 Google reviews tagged “Carpet steam cleaning” · showing 40
Outstanding service! We are absolutely thrilled with the work done by Raul, Victor, and Tory, they were incredible. They were extremely polite, knowledgeable, friendly, and very professional. They really take their time to ensure everything turns out as best as possible. Additionally, they strictly honored every…
We had an excellent experience with Carpet Wiser Carpet Cleaning! They were professional, friendly, punctual, and did a fantastic job on our carpets. Everything looks fresh, clean, and like new again! They took their time, paid attention to detail, and left everything looking great. We’re very pleased with the…
Great service. Did a wonderful job on the carpet, stairs and area rugs . Will use them again !
Thank you for our carpet cleaning. Christopher and Nelson did a great job and also we had dining room chair cleaned.
Absolutely fantastic! I truly cannot say enough about this company and the work that they do. From the prep work done to protect our banisters and walls from the hoses, to the professional demeanor, to the AMAZING cleaning and results. We have white carpet and cannot believe the stains they have been able to remove. We can finally enjoy our basement again!
Excellent service. Easy to book and quick follow up.
Highly professional. Great communication. Above par customer service with elder people. They helped move the elliptical machine. We even felt confident enough to leave them home alone and locked up after themselves. They even rolled a carpet on the wooden floor and put cones to make sure that they didn’t nick any other furniture.
Kids + pets + fabric sofa = not so great. Can’t recommend CarpetWiser enough. Raul and Chris are professional, thorough and the results are far better than any carpet/upholstery cleaner we’ve ever used. Not only does our couch look brand new, I was pleasantly surprised at how careful they were with the rest of our…
Professional, on time, work done efficiently. My carpets look new. I recommend their services. Fantastic work!
Carpet steam cleaning doesn’t begin to describe what this company provides in terms of service. The four step process has our eight year-old carpeting looking showroom new— Not a single spot or stain or “traffic area”remains— Something that has never happened and more than six decades of maintaining a home! Carpet…
Just awesome. The guys were so courteous and friendly. By the time they were done, it looked like brand new carpet. Highly recommend them to anyone looking for carpet cleaning. You won’t be disappointed.
Victor and his team just always seem to do a very good job, going above and beyond.
Victor and his crew were not only professional and hardworking, they did an amazing job cleaning my carpets. They were on point and had great customer service. I highly recommend them to anyone that is looking for their service. 5 stars!
Best carpet cleaners ever. removed spots that no one else could. Very nice, professional. Only carpet cleaners I would ever use from now on. Thank you for your service. I will be calling you soon.
They really do a great job. They pay attention to every detail. A must hire
Carpet Wiser did an amazing job on my carpets. Older sick dog had many accidents on our carpets. They got rid of all the stains. They also did an excellent job on one of our recliners. Will be using them in the future for sure.
Fantastic communication and great service; took away 26 years of raising kids like you never happened
Wiser carpet cleaning did it wonderful job cleaning our carpets. They look beautiful 😍
Victor and his partner did another spectacular job. They're very clean and efficient and pay attention to details. Very very satisfied ! I highly recommend them!!
They showed up on time and did an amazing job. I highly recommend them.
This was the 2nd year in a row we had our carpets cleaned by Carpet Wiser. They are very flexible and professional and make our carpet look like new again. We will definitely use them again in the future.
Carpet Wiser cleaned my carpet and stairs a few days ago they did an outstanding job! They were prompt very thorough and hard working. Would highly recommend.
This is my second time using the Carpet Wiser team. This time for my mom. Victor and his team were very responsive. They were able to squeeze me a day early. Which was great. They did a great job. On time. Very professional. My mom is very very happy. 😊 Definitely will use them again. Highly recommended.
Reliable and thorough carpet cleaners in the Elgin area. I have been a loyal customer for several years and am always satisfied. Excellent work and attention to details. The prices are very Reasonable!
Carpet Wiser did an outstanding job of steam cleaning our carpets & chairs. They were professional, courteous & not in a hurry. Very conscience to make sure it was well done & to our approval. You will not be disappointed with Carpet Wiser!
We were so impressed with Carpet Wiser! We saw their trucks in our neighborhood, saw the excellent reviews and decided to give them a try. They were outstanding! Very happy with the work and our carpeting even felt like it was new! They even removed a stain that I didn't think would come out. Technicians were…
I have used Raul and his team for several years now. Always has given my company great prices even for being a commercial setting. Raul and his team are very professional and organized. Have the appropriate equipment and safety signs during cleaning. Will continue to use Carpet Wiser!
Very professional and thorough. Conscientious when moving our furniture as well as leaving everything very clean and tidy.
This company was very professional. The service was excellent. They made my 30 year old carpet look new! I never imagined they would turn out this good. Highly recommend Carpet Wiser Carpet Cleaning!
Carpet Wiser did an absolutely amazing job cleaning our carpets which had a lot of car urine stains. I would highly recommend using their services!
Wow! Just wow! Cannot say enough good things about them. Miracle workers! Amazing service! Superb results! Victor and his crew were fantastic. Showed up on time, worked fast, knew exactly what they were doing, and somehow made a flooring project painless, which is priceless for a home renovation. The team was…
They did a truly outstanding job cleaning our carpets and took a lot of precautions to protect our wood floors from their equipment. Did not rush the job. Will us them again.
Carpet Wiser did a great job at a very fair price. Will definitely use again
Amazing job! Repaired several holes in our carpet- can’t believe how good it looks. Great job cleaning the carpets as always.
I recently had my carpets cleaned by Carpet Wiser, and I couldn’t be happier with the results. From start to finish, their team was incredibly professional, detail-oriented, and respectful of my home. They took the time to thoroughly clean every area, paying attention to spots I didn’t even notice myself. What…
If you're looking for amazing carpet cleaning with professionals and great pricing, run don't walk to Carpet Wiser! 20 yr old carpeting looks like new. Neighbors thought it was new. Best job ever!!! The Finns' in Sun City
Perfect! I couldn't believe how good my carpets looked.
Did a wonderful thorough job, on time great communication ❤️
I have been using their services for many years, and they consistently deliver excellent work. I highly recommend them.
Raul and his team just wrapped up a full remodel of our apartment, including the bathroom, kitchen, bedrooms, and everything in between. You can really tell they care about the details and take pride in doing things the right way. Very trustworthy, easy to work with, and the quality speaks for itself. If you’re…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 119 | $170–$347 |
| General carpet cleaning | 101 | $196–$409 |
| Pet stain & odor removal | 70 | — |
| Upholstery cleaning | 39 | $196–$415 |
| Area rug cleaning | 30 | $164–$398 |
| Carpet cleaning | 30 | $169–$360 |
| Water damage-related cleanup & repair | 8 | — |
| Flood cleanup | 6 | — |
