How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Wiser Carpet Cleaning
Cortland, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 552 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Wiser Carpet Cleaning for 8 kinds of job.
Carpet Wiser Carpet Cleaning for carpet steam cleaning
Clear ✕All 119 Google reviews tagged “Carpet steam cleaning” · showing 80
Outstanding service! We are absolutely thrilled with the work done by Raul, Victor, and Tory, they were incredible. They were extremely polite, knowledgeable, friendly, and very professional. They really take their time to ensure everything turns out as best as possible. Additionally, they strictly honored every…
We had an excellent experience with Carpet Wiser Carpet Cleaning! They were professional, friendly, punctual, and did a fantastic job on our carpets. Everything looks fresh, clean, and like new again! They took their time, paid attention to detail, and left everything looking great. We’re very pleased with the…
Great service. Did a wonderful job on the carpet, stairs and area rugs . Will use them again !
Thank you for our carpet cleaning. Christopher and Nelson did a great job and also we had dining room chair cleaned.
Absolutely fantastic! I truly cannot say enough about this company and the work that they do. From the prep work done to protect our banisters and walls from the hoses, to the professional demeanor, to the AMAZING cleaning and results. We have white carpet and cannot believe the stains they have been able to remove. We can finally enjoy our basement again!
Excellent service. Easy to book and quick follow up.
Highly professional. Great communication. Above par customer service with elder people. They helped move the elliptical machine. We even felt confident enough to leave them home alone and locked up after themselves. They even rolled a carpet on the wooden floor and put cones to make sure that they didn’t nick any other furniture.
Kids + pets + fabric sofa = not so great. Can’t recommend CarpetWiser enough. Raul and Chris are professional, thorough and the results are far better than any carpet/upholstery cleaner we’ve ever used. Not only does our couch look brand new, I was pleasantly surprised at how careful they were with the rest of our…
Professional, on time, work done efficiently. My carpets look new. I recommend their services. Fantastic work!
Carpet steam cleaning doesn’t begin to describe what this company provides in terms of service. The four step process has our eight year-old carpeting looking showroom new— Not a single spot or stain or “traffic area”remains— Something that has never happened and more than six decades of maintaining a home! Carpet…
Just awesome. The guys were so courteous and friendly. By the time they were done, it looked like brand new carpet. Highly recommend them to anyone looking for carpet cleaning. You won’t be disappointed.
Victor and his team just always seem to do a very good job, going above and beyond.
Victor and his crew were not only professional and hardworking, they did an amazing job cleaning my carpets. They were on point and had great customer service. I highly recommend them to anyone that is looking for their service. 5 stars!
Best carpet cleaners ever. removed spots that no one else could. Very nice, professional. Only carpet cleaners I would ever use from now on. Thank you for your service. I will be calling you soon.
They really do a great job. They pay attention to every detail. A must hire
Carpet Wiser did an amazing job on my carpets. Older sick dog had many accidents on our carpets. They got rid of all the stains. They also did an excellent job on one of our recliners. Will be using them in the future for sure.
Fantastic communication and great service; took away 26 years of raising kids like you never happened
Wiser carpet cleaning did it wonderful job cleaning our carpets. They look beautiful 😍
Victor and his partner did another spectacular job. They're very clean and efficient and pay attention to details. Very very satisfied ! I highly recommend them!!
They showed up on time and did an amazing job. I highly recommend them.
This was the 2nd year in a row we had our carpets cleaned by Carpet Wiser. They are very flexible and professional and make our carpet look like new again. We will definitely use them again in the future.
Carpet Wiser cleaned my carpet and stairs a few days ago they did an outstanding job! They were prompt very thorough and hard working. Would highly recommend.
This is my second time using the Carpet Wiser team. This time for my mom. Victor and his team were very responsive. They were able to squeeze me a day early. Which was great. They did a great job. On time. Very professional. My mom is very very happy. 😊 Definitely will use them again. Highly recommended.
Reliable and thorough carpet cleaners in the Elgin area. I have been a loyal customer for several years and am always satisfied. Excellent work and attention to details. The prices are very Reasonable!
Carpet Wiser did an outstanding job of steam cleaning our carpets & chairs. They were professional, courteous & not in a hurry. Very conscience to make sure it was well done & to our approval. You will not be disappointed with Carpet Wiser!
We were so impressed with Carpet Wiser! We saw their trucks in our neighborhood, saw the excellent reviews and decided to give them a try. They were outstanding! Very happy with the work and our carpeting even felt like it was new! They even removed a stain that I didn't think would come out. Technicians were…
I have used Raul and his team for several years now. Always has given my company great prices even for being a commercial setting. Raul and his team are very professional and organized. Have the appropriate equipment and safety signs during cleaning. Will continue to use Carpet Wiser!
Very professional and thorough. Conscientious when moving our furniture as well as leaving everything very clean and tidy.
This company was very professional. The service was excellent. They made my 30 year old carpet look new! I never imagined they would turn out this good. Highly recommend Carpet Wiser Carpet Cleaning!
Carpet Wiser did an absolutely amazing job cleaning our carpets which had a lot of car urine stains. I would highly recommend using their services!
Wow! Just wow! Cannot say enough good things about them. Miracle workers! Amazing service! Superb results! Victor and his crew were fantastic. Showed up on time, worked fast, knew exactly what they were doing, and somehow made a flooring project painless, which is priceless for a home renovation. The team was…
They did a truly outstanding job cleaning our carpets and took a lot of precautions to protect our wood floors from their equipment. Did not rush the job. Will us them again.
Carpet Wiser did a great job at a very fair price. Will definitely use again
Amazing job! Repaired several holes in our carpet- can’t believe how good it looks. Great job cleaning the carpets as always.
I recently had my carpets cleaned by Carpet Wiser, and I couldn’t be happier with the results. From start to finish, their team was incredibly professional, detail-oriented, and respectful of my home. They took the time to thoroughly clean every area, paying attention to spots I didn’t even notice myself. What…
If you're looking for amazing carpet cleaning with professionals and great pricing, run don't walk to Carpet Wiser! 20 yr old carpeting looks like new. Neighbors thought it was new. Best job ever!!! The Finns' in Sun City
Perfect! I couldn't believe how good my carpets looked.
Did a wonderful thorough job, on time great communication ❤️
I have been using their services for many years, and they consistently deliver excellent work. I highly recommend them.
Raul and his team just wrapped up a full remodel of our apartment, including the bathroom, kitchen, bedrooms, and everything in between. You can really tell they care about the details and take pride in doing things the right way. Very trustworthy, easy to work with, and the quality speaks for itself. If you’re…
Have used Carpet Wiser before, and round two went as well as before. Would use them again. Needed an emergency carpet cleaning. Scheduling was easy, they came early, worked efficiently, and got the very nasty smelling kerosene stain out of my carpet. Definitely recommend
Have used Carpet Wiser for several years, Excellent service
Their response was quick and Scheduling was easy. I thought they gave me a fair price quote and the final bill had no hidden fees. They were prompt and efficient. Worked quickly and did a remarkable job. Got out stains I’d resigned myself to have forever. Guys were polite and friendly and really hard workers. I…
Carpet Wiser Carpet Cleaning are hands-down the premier carpet cleaners within the Chicagoland area and suburbs! The care and attention to detail was top-notch; our expectations were completely blown away! The team was punctual, methodical and efficient throughout the entire process. The result was a 12-year old…
We were very please with the professionalism, attention to detail, and quality of cleaning that the gentlemen at Carpet Wiser provided. When arriving, we reviewed the work that was to be performed. Then the crew assembled a temporary magnetic door to go over my front door opening to allow them to run their hoses…
Customer service is amazing and the guys that came out were superb, very efficient, quick and knowledgeable.
The absolute best. Prices are fair, work is so quick and efficient. I will be using this service for awhile. For context, Our commercial property flooded and we had water up to the ankles on all carpet. He came out, cleaned up EVERYTHING, disinfected everything’s sprayed antibacterial/ antibacterial on all of the…
Victor and his crew did incredible work! A competitor canceled on us last minute and Carpet Wiser was able to squeeze us in the same day. We’ve used other companies in the past and this was by far the hardest I’ve seen anyone work to clean my carpet. It turned out wonderful!!! I will 100% only use Carpet Wiser in the future and I recommend you do too!
Very responsible and professional, they come quickly and do a great job.. they did carpet instalation and cleaning as well. We used them multiple times and every time we were very happy with the job they did.
Stop looking! These guys are amazing. The details and care they go through to care for your house goes well beyond other companies. Trust me, I know. I've rented carpet cleaning machines through a hardware store I worked for and lived next to a guy who owned his own carpet cleaning company. I know quality when I…
They did great work on my couches and carpets!
Excellent Service
We have been using Carpet Wiser for years and they always do a great job. Victor is awesome, and very thorough. He's quite mindful of property and leaves everything better than before he got there. Definitely recommend this company 👍
Carpet Wiser did a fantastic job cleaning our carpets. They got out stains that I thought would never come out. They were thorough and left our carpets looking brand new!
Great job! Kind, courteous, prompt and most importantly the cream couch and light grey carpets look amazing!!!!!!
Victor was exceptionally meticulous and thorough. We appreciate all the time and care he took!
Christopher and Dave and great did a great job on our carpets. They were very knowledgeable about the type of carpet and what to use given the dark pathways on our carpets. They also moved some heavy furniture to tackle some extremely old stains. Overall our carpets now look so much better. I will certainly turn to…
Carpet Wiser is THE BEST carpet cleaning company in the Chicagoland area - by far. In the Property Management business, it's not easy to find reliable vendors you can completely trust, but the great team at Carpet Wiser is knowledgeable, professional, and gets the job done right the first time - every single time.…
Highly recommend!! Cleaned all the carpet at my rental property and removed all the pet stains and odor. Definitely will use them again.
I've been using Carpet Wiser for number of years. You can expect professional carpet cleaning service and attention to details. I highly recommend this company.
Excellent service. We have used these guys for 3-4 years now.
Good job. stains were black on tan carpet, now like new! No stains showing. Nice guy.
Very professional, understanding, great experience. I will recommended for any occasion. Transition on moving locations had items around the house they were respectful and considerate.
Great job! 10/10 would recommend! They will be our go to carpet cleaners!
Great job!!!! My tenants loved how the hallways smelled when they were done!!!! I've been using them for a few years now. I will continue to be a customer.
I am very pleased with the results of our carpet cleaning. Victor did his magic! My carpets are cleaner than I thought they would be! He also did a fantastic job cleaning 2 upholstered chairs. He answered my questions and did a beautiful job! We highly recommend!!
Raul works magic with carpet. I would hire him hands down! You won't be disappointed.
I found Carpet Wiser just by googling and asked them to clean a basement and bedroom carpet. Both carpet had been full of pet stains (3 dogs, 1 cat). I couldn’t be happier with the results! Victor and his team were professional, punctual, and very thorough. He explained the process clearly, treated my home with care…
Highly recommend! I've used this company for the last three years. Always professional and great service.
I had an emergency situation with my carpeting. I honestly didn’t think there was any hope to fix the issue. Victor and Jose’ did a thorough and fantastic job. My carpeting looked like the issue never happened. And prices are very reasonable. Do not hesitate to call on Carpet Wiser For all of your carpet needs.
Victor and his team did a wonderful job on cleaning the carpets in entire house. They arrived on time, provided a fair estimate and went straight to work. I would definitely hire them again in future!!!
We had an emergency due to flooding and Carpet Wiser came to the rescue. They were very busy but fit me in the day I called and stayed until 8 PM! They did a great job. I highly recommend!
Priced fairly. Quick service. Friendly staff. Thorough work. Happy with results!
Great service, but just be SUPER clear about your space and needs because the pricing will change when they arrive.
Christopher and David did a fantastic job on our wall to wall carpet. Six plus rooms and five area rugs. Now they all look like new. We couldn't be more satisfied. Highly recommend Carpet Wiser Carpet Cleaning.
They worked long and hard and did a great job. Very professional with a zipper attachment for my front door and guards for my corners and furniture
Second time using Carpet Wiser for our carpet and they continue to be amazing! Our carpet had some wear in the high traffic areas and the guys were able to completely make it unnoticeable. Very friendly and cost efficient. We have recommended them to many people.
I appreciated their work and at a reasonable rate. I will definitely call them back for my other rooms. Thank you.
Victor and Carpet Wise is a rare company that has impeccable business practices, as well as excellent results. After many dog stains, coffee stains, and everyday wear and tear... Carpet Wise cleans our rugs to looking and smelling brand new. Have used Victor for over 10 years. Thank you Carpet Wise!
Victor was very professional. My carpets look so great. Awesome job Carpet Wiser. I'll be seeing you again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 119 | $170–$347 |
| General carpet cleaning | 101 | $196–$409 |
| Pet stain & odor removal | 70 | — |
| Upholstery cleaning | 39 | $196–$415 |
| Area rug cleaning | 30 | $164–$398 |
| Carpet cleaning | 30 | $169–$360 |
| Water damage-related cleanup & repair | 8 | — |
| Flood cleanup | 6 | — |
