How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Wiser Carpet Cleaning
Cortland, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 552 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Wiser Carpet Cleaning for 8 kinds of job.
Carpet Wiser Carpet Cleaning for general carpet cleaning
Clear ✕All 102 Google reviews tagged “General carpet cleaning” · showing 40
Great work by conscientious professionals. Easy to schedule and very prompt. I have used them for years and am always pleased with the results (I have older pets so extra cleaning is needed) and the courteous service. Recently, I have also had them clean larger area rugs with their pick up and delivery service.
We love Carpet Wiser! They are very professional and thorough. We had them stretch our carpets a few years ago with great results and love using them for carpet cleaning.
They did a great job on my carpet, better than anyone else.
Outstanding service! We are absolutely thrilled with the work done by Raul, Victor, and Tory, they were incredible. They were extremely polite, knowledgeable, friendly, and very professional. They really take their time to ensure everything turns out as best as possible. Additionally, they strictly honored every…
Victor and his team just always seem to do a very good job, going above and beyond.
Victor and his crew were not only professional and hardworking, they did an amazing job cleaning my carpets. They were on point and had great customer service. I highly recommend them to anyone that is looking for their service. 5 stars!
Carpet Wiser did an amazing job cleaning my carpet in upholstery. The process used to great care of the fabrics in both the carpet and the upholstery. Care was taken to protect the legs of furniture, remove furniture or tie drapery and bedding back from the carpet. I highly recommend this family on business. It was well worth the money
Carpet Wiser cleaned my carpet and stairs a few days ago they did an outstanding job! They were prompt very thorough and hard working. Would highly recommend.
Prompt, courteous, excellent job cleaning carpets. Reasonably priced as well. I would recommend this carpet cleaning company!
Christopher and Jose were excellent carpet cleaners! The stains from my dog came out and my cream colored carpet looks great. I will have Carpet Wiser back to my home!! Very satisfied!
Carpet Wiser did a great job at a very fair price. Will definitely use again
Return customer here! Carpet Wiser does a great job! Professional and leaves my carpet looking brand new! Thank You
I recently had my carpet professionally cleaned, and I couldn’t be happier with the end results. From start to finish, the service was outstanding. They were incredibly thorough and paid attention to every detail. What really stood out was their professionalism and care—they treated my home with respect and made…
Raul and his team just wrapped up a full remodel of our apartment, including the bathroom, kitchen, bedrooms, and everything in between. You can really tell they care about the details and take pride in doing things the right way. Very trustworthy, easy to work with, and the quality speaks for itself. If you’re…
Have used Carpet Wiser before, and round two went as well as before. Would use them again. Needed an emergency carpet cleaning. Scheduling was easy, they came early, worked efficiently, and got the very nasty smelling kerosene stain out of my carpet. Definitely recommend
Carpet Wise consistently delivers great service and amazing results.
Carpet Wiser Carpet Cleaning are hands-down the premier carpet cleaners within the Chicagoland area and suburbs! The care and attention to detail was top-notch; our expectations were completely blown away! The team was punctual, methodical and efficient throughout the entire process. The result was a 12-year old…
We were very please with the professionalism, attention to detail, and quality of cleaning that the gentlemen at Carpet Wiser provided. When arriving, we reviewed the work that was to be performed. Then the crew assembled a temporary magnetic door to go over my front door opening to allow them to run their hoses…
Victor and his crew did incredible work! A competitor canceled on us last minute and Carpet Wiser was able to squeeze us in the same day. We’ve used other companies in the past and this was by far the hardest I’ve seen anyone work to clean my carpet. It turned out wonderful!!! I will 100% only use Carpet Wiser in the future and I recommend you do too!
Very responsible and professional, they come quickly and do a great job.. they did carpet instalation and cleaning as well. We used them multiple times and every time we were very happy with the job they did.
Carpet wiser did a very nice job. Christopher and Jose (the two technicians) were on time, professional and efficient. My carpet and sofa look restored. I would definitely recommend them.
Carpet Wiser did a fantastic job cleaning our carpets. They got out stains that I thought would never come out. They were thorough and left our carpets looking brand new!
Carpet Wiser is THE BEST carpet cleaning company in the Chicagoland area - by far. In the Property Management business, it's not easy to find reliable vendors you can completely trust, but the great team at Carpet Wiser is knowledgeable, professional, and gets the job done right the first time - every single time.…
Highly recommend!! Cleaned all the carpet at my rental property and removed all the pet stains and odor. Definitely will use them again.
Very professional, understanding, great experience. I will recommended for any occasion. Transition on moving locations had items around the house they were respectful and considerate.
I had our rugs cleaned again today in Elgin. They are my go to carpet cleaning professionals. I have had them for years and Christopher has always taken care of our needs. Although we tried to keep my little dog out of the guest bedroom he made his way and marked his spot ands snuck in. They came out very quickly…
We had an emergency due to flooding and Carpet Wiser came to the rescue. They were very busy but fit me in the day I called and stayed until 8 PM! They did a great job. I highly recommend!
Absolutely amazing and super professional service. Everything is on time, well equipped and very careful and protective while doing their job. Our light beige carpet and furniture look like new again, not a single stain is left behind. Very happy with the service we received and highly recommend this company!!!! Thank you!!!
Meticulously cleaned our very light-colored carpets! They look brand new!! They moved all of the heavy pieces of furniture for us and carefully set it all back in place with the legs protected. We were so impressed that we sent our 2 area rugs with them to be cleaned in their processing plant.
Our carpets were cleaned and our Foyer tile grout was cleaned...No other word other than EXCELLANT. Their were carpet spots that came out and are still out. Sometimes you get your carpets cleaned and the spots reappear, not ours. I would recommend this company to anyone. The grout was a question "do you do grout?"…
Priced fairly. Quick service. Friendly staff. Thorough work. Happy with results!
Christopher and David did a fantastic job on our wall to wall carpet. Six plus rooms and five area rugs. Now they all look like new. We couldn't be more satisfied. Highly recommend Carpet Wiser Carpet Cleaning.
They worked long and hard and did a great job. Very professional with a zipper attachment for my front door and guards for my corners and furniture
We have used Carpet Wiser at least 5 times over the last 9 years. They diagnose carpet stains and use the right cleaners for the problem. They always explain what they’re doing, and why. We will continue to depend on them to maintain our carpeting.
The men from Carpet Wiser were on time, very professional and very pleasant to deal with. I have them come back every year because I have always been very satisfied with the job that they do. They customize my job depending on what areas need cleaning.
They are very Professional and do excellent work. I had some stains they worked on and the stains are gone. I highly recommend Carpet Wiser. I have recommended Carpet Wiser to an enumerable number of friends and neighbors who have used them too!
There’s no one better! 5 stars for everything - I couldn’t recommend them more.
Carpet Wiser did a great job. They arrived on time. Looked very professional and presented themselves in a professional way. Walked me through the pricing before they cleaned and reviewed exactly what they were doing. The carpets looked great and it smelled great in the house. I felt it was good value for what…
The best carpet cleaners I have had in my lifetime. Always do an excellent job. Very professional, excellent service. Also does a great job with carpet stretching. Carpet looks new after job finished.
We had 4 bedrooms, hallway, stairs, living room and family room carpets cleaned only in 4 hours. They were able to remove some stains that previous companies could not. I was quite impressed.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 119 | $170–$347 |
| General carpet cleaning | 101 | $196–$409 |
| Pet stain & odor removal | 70 | — |
| Upholstery cleaning | 39 | $196–$415 |
| Area rug cleaning | 30 | $164–$398 |
| Carpet cleaning | 30 | $169–$360 |
| Water damage-related cleanup & repair | 8 | — |
| Flood cleanup | 6 | — |
