How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Wiser Carpet Cleaning
Cortland, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 552 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Wiser Carpet Cleaning for 8 kinds of job.
Carpet Wiser Carpet Cleaning for general carpet cleaning
Clear ✕All 102 Google reviews tagged “General carpet cleaning” · showing 100
Great work by conscientious professionals. Easy to schedule and very prompt. I have used them for years and am always pleased with the results (I have older pets so extra cleaning is needed) and the courteous service. Recently, I have also had them clean larger area rugs with their pick up and delivery service.
We love Carpet Wiser! They are very professional and thorough. We had them stretch our carpets a few years ago with great results and love using them for carpet cleaning.
They did a great job on my carpet, better than anyone else.
Outstanding service! We are absolutely thrilled with the work done by Raul, Victor, and Tory, they were incredible. They were extremely polite, knowledgeable, friendly, and very professional. They really take their time to ensure everything turns out as best as possible. Additionally, they strictly honored every…
Victor and his team just always seem to do a very good job, going above and beyond.
Victor and his crew were not only professional and hardworking, they did an amazing job cleaning my carpets. They were on point and had great customer service. I highly recommend them to anyone that is looking for their service. 5 stars!
Carpet Wiser did an amazing job cleaning my carpet in upholstery. The process used to great care of the fabrics in both the carpet and the upholstery. Care was taken to protect the legs of furniture, remove furniture or tie drapery and bedding back from the carpet. I highly recommend this family on business. It was well worth the money
Carpet Wiser cleaned my carpet and stairs a few days ago they did an outstanding job! They were prompt very thorough and hard working. Would highly recommend.
Prompt, courteous, excellent job cleaning carpets. Reasonably priced as well. I would recommend this carpet cleaning company!
Christopher and Jose were excellent carpet cleaners! The stains from my dog came out and my cream colored carpet looks great. I will have Carpet Wiser back to my home!! Very satisfied!
Carpet Wiser did a great job at a very fair price. Will definitely use again
Return customer here! Carpet Wiser does a great job! Professional and leaves my carpet looking brand new! Thank You
I recently had my carpet professionally cleaned, and I couldn’t be happier with the end results. From start to finish, the service was outstanding. They were incredibly thorough and paid attention to every detail. What really stood out was their professionalism and care—they treated my home with respect and made…
Raul and his team just wrapped up a full remodel of our apartment, including the bathroom, kitchen, bedrooms, and everything in between. You can really tell they care about the details and take pride in doing things the right way. Very trustworthy, easy to work with, and the quality speaks for itself. If you’re…
Have used Carpet Wiser before, and round two went as well as before. Would use them again. Needed an emergency carpet cleaning. Scheduling was easy, they came early, worked efficiently, and got the very nasty smelling kerosene stain out of my carpet. Definitely recommend
Carpet Wise consistently delivers great service and amazing results.
Carpet Wiser Carpet Cleaning are hands-down the premier carpet cleaners within the Chicagoland area and suburbs! The care and attention to detail was top-notch; our expectations were completely blown away! The team was punctual, methodical and efficient throughout the entire process. The result was a 12-year old…
We were very please with the professionalism, attention to detail, and quality of cleaning that the gentlemen at Carpet Wiser provided. When arriving, we reviewed the work that was to be performed. Then the crew assembled a temporary magnetic door to go over my front door opening to allow them to run their hoses…
Victor and his crew did incredible work! A competitor canceled on us last minute and Carpet Wiser was able to squeeze us in the same day. We’ve used other companies in the past and this was by far the hardest I’ve seen anyone work to clean my carpet. It turned out wonderful!!! I will 100% only use Carpet Wiser in the future and I recommend you do too!
Very responsible and professional, they come quickly and do a great job.. they did carpet instalation and cleaning as well. We used them multiple times and every time we were very happy with the job they did.
Carpet wiser did a very nice job. Christopher and Jose (the two technicians) were on time, professional and efficient. My carpet and sofa look restored. I would definitely recommend them.
Carpet Wiser did a fantastic job cleaning our carpets. They got out stains that I thought would never come out. They were thorough and left our carpets looking brand new!
Carpet Wiser is THE BEST carpet cleaning company in the Chicagoland area - by far. In the Property Management business, it's not easy to find reliable vendors you can completely trust, but the great team at Carpet Wiser is knowledgeable, professional, and gets the job done right the first time - every single time.…
Highly recommend!! Cleaned all the carpet at my rental property and removed all the pet stains and odor. Definitely will use them again.
Very professional, understanding, great experience. I will recommended for any occasion. Transition on moving locations had items around the house they were respectful and considerate.
I had our rugs cleaned again today in Elgin. They are my go to carpet cleaning professionals. I have had them for years and Christopher has always taken care of our needs. Although we tried to keep my little dog out of the guest bedroom he made his way and marked his spot ands snuck in. They came out very quickly…
We had an emergency due to flooding and Carpet Wiser came to the rescue. They were very busy but fit me in the day I called and stayed until 8 PM! They did a great job. I highly recommend!
Absolutely amazing and super professional service. Everything is on time, well equipped and very careful and protective while doing their job. Our light beige carpet and furniture look like new again, not a single stain is left behind. Very happy with the service we received and highly recommend this company!!!! Thank you!!!
Meticulously cleaned our very light-colored carpets! They look brand new!! They moved all of the heavy pieces of furniture for us and carefully set it all back in place with the legs protected. We were so impressed that we sent our 2 area rugs with them to be cleaned in their processing plant.
Our carpets were cleaned and our Foyer tile grout was cleaned...No other word other than EXCELLANT. Their were carpet spots that came out and are still out. Sometimes you get your carpets cleaned and the spots reappear, not ours. I would recommend this company to anyone. The grout was a question "do you do grout?"…
Priced fairly. Quick service. Friendly staff. Thorough work. Happy with results!
Christopher and David did a fantastic job on our wall to wall carpet. Six plus rooms and five area rugs. Now they all look like new. We couldn't be more satisfied. Highly recommend Carpet Wiser Carpet Cleaning.
They worked long and hard and did a great job. Very professional with a zipper attachment for my front door and guards for my corners and furniture
We have used Carpet Wiser at least 5 times over the last 9 years. They diagnose carpet stains and use the right cleaners for the problem. They always explain what they’re doing, and why. We will continue to depend on them to maintain our carpeting.
The men from Carpet Wiser were on time, very professional and very pleasant to deal with. I have them come back every year because I have always been very satisfied with the job that they do. They customize my job depending on what areas need cleaning.
They are very Professional and do excellent work. I had some stains they worked on and the stains are gone. I highly recommend Carpet Wiser. I have recommended Carpet Wiser to an enumerable number of friends and neighbors who have used them too!
There’s no one better! 5 stars for everything - I couldn’t recommend them more.
Carpet Wiser did a great job. They arrived on time. Looked very professional and presented themselves in a professional way. Walked me through the pricing before they cleaned and reviewed exactly what they were doing. The carpets looked great and it smelled great in the house. I felt it was good value for what…
The best carpet cleaners I have had in my lifetime. Always do an excellent job. Very professional, excellent service. Also does a great job with carpet stretching. Carpet looks new after job finished.
We had 4 bedrooms, hallway, stairs, living room and family room carpets cleaned only in 4 hours. They were able to remove some stains that previous companies could not. I was quite impressed.
When I contacted Carpet Wiser I needed them to come at a specific day and time and they were very accommodating. When the day came Victor showed up on time and completed all the work within the promised time frame. My carpets look great and they even got an ink stain out. I will be using them again.
Carpet came out terrific
Carpet Wiser es una compania 100% recomendable En lo personal ya es mi segunda vez que contrato sus servicios y los resultados son muy satisfactorios! Sin duda los estare contratando en futuros proyectos
As a top producing real estate agent i always refer them to my clients and everyone has been so very pleased.
Have used this company several times and give them excellent reviews all around! They are simply awesome and give excellent service! If you want your carpets cleaned, this is the company you should go with!
Top notch service. Very professional. Fair price. I use them once a year to get all of our carpets cleaned.
Raul and his team always work above and beyond my expectations. I've used their services for multiple projects and they put same amount of efforts and energy regardless size of the jobs.
They do great work
Raul and his crew came by multiple times and helped clean up and repair my carpet. I would recommend him and his team all the time!
Carpet Wisers provides outstanding results in cleaning my carpet, upholstery, and area rugs. I've used Carpet Wisers for the past 8 years in two different homes. No other carpet cleaning service compares with their professionalism, expertise, sensational results, attention to details, and on-time services. As far as…
This is an excellent company and I highly recommend them. Very professional and the crew was exceptional. I will be using them in the future.
This man is a genius with carpets. I had a local guy come to the house and give it a good cleaning before we listed it for sale. Days later the orange furniture stains from the legs of the couches returned. The pet stain in the corner was not effected at all by the cleaning. Nasty black mildew stain was…
Carpet Wiser Cleaning did an excellent job. We had several bad stains and the carpet looked great! I will use them again. I highly recommend them.
Fabulous!!! Great job! We will use them again!
Amazing! My carpet truly looks brand new. I had some tough stains from graphite (previous owners used graphite shavings to quiet squeaky door hinges, and the graphite constantly gets into our carpet). We also had stains from our daughter’s dairy-free baby formula when she used to spit up (yellow corn syrup, ugh).…
My carpets were way past due on a good cleaning. They are old carpets that have seen a lot of years, so it was nice to have them looking better than they had in a long time.
They cleaned a large commercial office space which had not been cleaned in quite awhile. They did an excellent job and the final result was very good plus they also deodorized the area.
Carpet Wiser does an amazing job at all of the properties we manage! I highly recommend them for all your carpet cleaning needs...professional, reliable, and fantastic results...every time!
Did a great job and it looked like new carpet when they were done and I would recommend them to anyone...
My husband and I have used this company many many times. When I would call to schedule an appointment they immediately knew who I was, even when some time had passed since the last appointment. They always made time for me the same week I called. After the appointment the carpet and furniture would be like new. I…
great service , clean very nicely carpet valuable price for this service.
I was selling my house and they made the carpet look like new. They also stretched the areas that were bunched up. They were friendly, professional and quick. I highly recommend them.
Highly recommend them. Professional service and great quality service provided many times. They always respond Timely and easy to work with. Thanks.
Very professional company. I had them clean our upstairs carpeting and they did a great job and got out some tough stains. They are very considerate about not damaging anything with there equipment. And make sure your completely satisfied before they leave.
I recently hired Carpet Wiser for carpet cleaning services and I am extremely pleased with the outcome. From start to finish, their service was exceptional and I would like to share my positive review. First and foremost, the technicians from Carpet Wiser were punctual and professional. They arrived at my home on…
Fantastic service from start to finish. We've used Carpet Wiser several times since moving into our home and every time they have been nothing but professional. Plus our carpets have never looked better. If you're looking for your next favorite carpet cleaning company, you can stop right here because you found them.
Have used them several times and they did a great job every time. Will use them again soon.
Always happy with the excellent service
Exceptional service. On time, accommodating, care of furnishings, listen to requests, and very good cleaning job. 👌
They did a great job! With 4 kids and 3 dogs needed a good deep cleaning and that’s what I got. I’m using them again for a refresher:)
Had extremely dirty carpets steam cleaned. Service was great, the price reasonable, the result was amazing. Clean carpets. These carpets were nasty.
They did my daughter whole house prior to her moving into her home her carpet looked like new. My dog had an accident (a BAD ONE). They said they’d be out the next day but when I stressed how bad the house smelled they came out that night. It’s perfect now. We highly recommend carpet wiser!! Susan Wrzeszcz
The Carpet Wiser team was quick to respond to our quote request, they gave us a free estimate at home, worked with our schedule, and showed up on time for the appointment. And if that wasn't perfect enough, their service was phenomenal and our carpets basically looked new! It's been 3 months since our appointment…
Carpet wiser did a great job at my home.
Me and my family have used them for over 3 years now. They are very professional and do a great job. They also fixed my carpet that was starting to loosen a bit. If we had any follow up needs they always showed up right away. Scheduling and working them is very easy and smooth. Will continue to use them for our carpet cleaning. Thank you
Excellent work! Stain’s completely removed. Professional, courteous, and organized staff.
Awesome company! Have used them several times over last 5 yrs or so and won't go elsewhere. They got up stains no other carpet cleaners could remove.
They did a great job! Have used them multiple times. Highly recommend!
I am always pleased with Carpet Wise. Pay attention to details, utilize simple risers to raise furniture off carpet, nice work done, carpets are great when completed!
So happy I contacted Carpet Wiser. They came out the day I called and I couldn’t be happier with the results!
SIMPLY THE BEST- period… look no further if you want the #1 Cleaning and Restoration EXPERTS! Attention to every detail- courteous and professional- like a five star spa for your home! Thank you again!
Great experience! Part of the team showed up and still got to work right away without having to wait for the rest of team! Christopher clearly communicated his work ethic and was done fairly quickly. Carpets look great would def hire again!
Words cannot describe how wonderful of a job this company has done. They were fast, efficient, and punctual; I couldn't have asked for better service.
Carpet Wiser made our carpet look like new again. We were in the process of prepping our home for sale and they did a perfect job of renewing the carpet. Victor and his team are very professional and do top notch work. We feel the quality of work greatly added to the value of our home and helped bring a better return.
Very detailed explanation given for what was recommended and what they will do. Our carpet is old and we have dogs and cats so I wasn’t expecting it to turn out too good. Our carpet looked amazing and was so soft. I was very impressed with the results. Highly recommended and would definitely use them again.
Very satisfied with Carpet Wiser. We have used them multiple times and have always been very happy with the service. You will get a much more thorough cleaning than you would with anyone else. They really take their time with the job. They’re aren’t rushing to finish and take pride in their work-something you’re…
Came the next day. Professional and quick. Wore masks. Got old, dried hard bubblegum out of my carpet! Will use them again
Incredibly effective, very reasonably priced, and an absolute pleasure to deal with. We’ve used them 4-5 times over the 8 years we’ve lived in this house and they’ve done amazing work every time.
This company and its workers are so polite, helpful, and thorough. Highly recommend.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 119 | $170–$347 |
| General carpet cleaning | 101 | $196–$409 |
| Pet stain & odor removal | 70 | — |
| Upholstery cleaning | 39 | $196–$415 |
| Area rug cleaning | 30 | $164–$398 |
| Carpet cleaning | 30 | $169–$360 |
| Water damage-related cleanup & repair | 8 | — |
| Flood cleanup | 6 | — |
