How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECarpet Wiser Carpet Cleaning
Cortland, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 5.0★ from 552 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Carpet Wiser Carpet Cleaning for 8 kinds of job.
Carpet Wiser Carpet Cleaning for pet stain & odor removal
Clear ✕All 70 Google reviews tagged “Pet stain & odor removal”
Great work by conscientious professionals. Easy to schedule and very prompt. I have used them for years and am always pleased with the results (I have older pets so extra cleaning is needed) and the courteous service. Recently, I have also had them clean larger area rugs with their pick up and delivery service.
We love Carpet Wiser! They are very professional and thorough. We had them stretch our carpets a few years ago with great results and love using them for carpet cleaning.
Outstanding service! We are absolutely thrilled with the work done by Raul, Victor, and Tory, they were incredible. They were extremely polite, knowledgeable, friendly, and very professional. They really take their time to ensure everything turns out as best as possible. Additionally, they strictly honored every…
Carpet Wiser did an amazing job on my carpets. Older sick dog had many accidents on our carpets. They got rid of all the stains. They also did an excellent job on one of our recliners. Will be using them in the future for sure.
They showed up on time and did an amazing job. I highly recommend them.
This was the 2nd year in a row we had our carpets cleaned by Carpet Wiser. They are very flexible and professional and make our carpet look like new again. We will definitely use them again in the future.
Very professional, came in the time frame they said they would, and did an amazing job! Carpet looks brand new now!
Christopher and Jose were excellent carpet cleaners! The stains from my dog came out and my cream colored carpet looks great. I will have Carpet Wiser back to my home!! Very satisfied!
Carpet Wiser did an absolutely amazing job cleaning our carpets which had a lot of car urine stains. I would highly recommend using their services!
Wow! Just wow! Cannot say enough good things about them. Miracle workers! Amazing service! Superb results! Victor and his crew were fantastic. Showed up on time, worked fast, knew exactly what they were doing, and somehow made a flooring project painless, which is priceless for a home renovation. The team was…
Return customer here! Carpet Wiser does a great job! Professional and leaves my carpet looking brand new! Thank You
Have used Carpet Wiser before, and round two went as well as before. Would use them again. Needed an emergency carpet cleaning. Scheduling was easy, they came early, worked efficiently, and got the very nasty smelling kerosene stain out of my carpet. Definitely recommend
Carpet Wiser Carpet Cleaning are hands-down the premier carpet cleaners within the Chicagoland area and suburbs! The care and attention to detail was top-notch; our expectations were completely blown away! The team was punctual, methodical and efficient throughout the entire process. The result was a 12-year old…
We highly recommend carpet wiser carpet cleaning for your carpet cleaning needs. When in search of a carpet cleaning company I came across them and read the reviews and then I called and spoke with Victor. Victor answered all of my questions and put my mind at ease that this was the place to go with. He was very…
They did an outstanding job on a carpet that had a lot of hard to get out pet stains.
Victor and his crew did incredible work! A competitor canceled on us last minute and Carpet Wiser was able to squeeze us in the same day. We’ve used other companies in the past and this was by far the hardest I’ve seen anyone work to clean my carpet. It turned out wonderful!!! I will 100% only use Carpet Wiser in the future and I recommend you do too!
They did great work on my couches and carpets!
Carpet Wiser came to the rescue after I had a dog who was sick. And it was during Christmas time as well. They did a great job - everything looked great. They saved my carpet! I would not hesitate to recommend them and I will ask them to clean carpets for me again.
Just got my carpets cleaned today, what a great service. Professional, respectful, knowledgeable and honest. Will definitely use again, and highly recommend.
Carpet Wiser is THE BEST carpet cleaning company in the Chicagoland area - by far. In the Property Management business, it's not easy to find reliable vendors you can completely trust, but the great team at Carpet Wiser is knowledgeable, professional, and gets the job done right the first time - every single time.…
Highly recommend!! Cleaned all the carpet at my rental property and removed all the pet stains and odor. Definitely will use them again.
I had our rugs cleaned again today in Elgin. They are my go to carpet cleaning professionals. I have had them for years and Christopher has always taken care of our needs. Although we tried to keep my little dog out of the guest bedroom he made his way and marked his spot ands snuck in. They came out very quickly…
They were prompt, professional and did an amazing job! Our light carpet looks BRAND NEW! They were even able to get stains out of a white couch that another company failed to get out years ago! We will not hesitate to use this company again!
Victor and his team were so thorough and fair. I highly recommend carpet wiser for animal cleanup. Update 1 year later: again I used them as my go to for getting carpets thoroughly cleaned. Victor and his team did outstanding.
I found Carpet Wiser just by googling and asked them to clean a basement and bedroom carpet. Both carpet had been full of pet stains (3 dogs, 1 cat). I couldn’t be happier with the results! Victor and his team were professional, punctual, and very thorough. He explained the process clearly, treated my home with care…
Victor and Carpet Wise is a rare company that has impeccable business practices, as well as excellent results. After many dog stains, coffee stains, and everyday wear and tear... Carpet Wise cleans our rugs to looking and smelling brand new. Have used Victor for over 10 years. Thank you Carpet Wise!
We have used Carpet Wiser at least 5 times over the last 9 years. They diagnose carpet stains and use the right cleaners for the problem. They always explain what they’re doing, and why. We will continue to depend on them to maintain our carpeting.
We have used Carpet Wiser for years! Every time our carpets have been thoroughly cleaned to look like new. Every technician we've had has been very professional, polite, & work extra hard to clean stubborn areas such as pet stains. The team at Carpet Wiser truly aim to please their customers. It is the only carpet service we trust!
There’s no one better! 5 stars for everything - I couldn’t recommend them more.
The best carpet cleaners I have had in my lifetime. Always do an excellent job. Very professional, excellent service. Also does a great job with carpet stretching. Carpet looks new after job finished.
We had 4 bedrooms, hallway, stairs, living room and family room carpets cleaned only in 4 hours. They were able to remove some stains that previous companies could not. I was quite impressed.
Victor and team at Carpet Wiser did an exceptional job for us. Our carpet was not worn out, but had some very tough stains – to the point we were going to replace it, but I thought I would try professional cleaning first. I didn’t think they would be able to get them out, but hey went above and beyond and the…
When I contacted Carpet Wiser I needed them to come at a specific day and time and they were very accommodating. When the day came Victor showed up on time and completed all the work within the promised time frame. My carpets look great and they even got an ink stain out. I will be using them again.
Excellent results!! My carpet looks brand new. Attention to detail is amazing. All the stains and wear on the high traffic areas were cleaned up very well. I will recommend this company to others and will use them again in the future as needed.
I highly recommend Carpet Wiser. He did a fantastic job. Really worked hard and did a quality job. I couldn’t believe how careful he was (double carpet protectors under furniture, wall corner protectors, mats where ever he walked and more). It was a very fair price. He was very friendly and even did extra…
We use carpetwise for a number of our buildings amd are very satisfied with tbe work amd the aervice
Raul and his team always work above and beyond my expectations. I've used their services for multiple projects and they put same amount of efforts and energy regardless size of the jobs.
Carpet Wisers provides outstanding results in cleaning my carpet, upholstery, and area rugs. I've used Carpet Wisers for the past 8 years in two different homes. No other carpet cleaning service compares with their professionalism, expertise, sensational results, attention to details, and on-time services. As far as…
This is an excellent company and I highly recommend them. Very professional and the crew was exceptional. I will be using them in the future.
This man is a genius with carpets. I had a local guy come to the house and give it a good cleaning before we listed it for sale. Days later the orange furniture stains from the legs of the couches returned. The pet stain in the corner was not effected at all by the cleaning. Nasty black mildew stain was…
My carpets were way past due on a good cleaning. They are old carpets that have seen a lot of years, so it was nice to have them looking better than they had in a long time.
Carpet Wiser does an amazing job at all of the properties we manage! I highly recommend them for all your carpet cleaning needs...professional, reliable, and fantastic results...every time!
My husband and I have used this company many many times. When I would call to schedule an appointment they immediately knew who I was, even when some time had passed since the last appointment. They always made time for me the same week I called. After the appointment the carpet and furniture would be like new. I…
I used carpet wiser service for many years, their always do the excellent job.
Fantastic service from start to finish. We've used Carpet Wiser several times since moving into our home and every time they have been nothing but professional. Plus our carpets have never looked better. If you're looking for your next favorite carpet cleaning company, you can stop right here because you found them.
Always happy with the excellent service
They did my daughter whole house prior to her moving into her home her carpet looked like new. My dog had an accident (a BAD ONE). They said they’d be out the next day but when I stressed how bad the house smelled they came out that night. It’s perfect now. We highly recommend carpet wiser!! Susan Wrzeszcz
Will be using carpet wiser again! I recently bought a house thinking I would need to replace all the carpet. The 2 men who did the carpet cleaning were very professional and thorough. By the time they were done the carpet looked brand new. I highly recommend using carpet wiser.
The Carpet Wiser team was quick to respond to our quote request, they gave us a free estimate at home, worked with our schedule, and showed up on time for the appointment. And if that wasn't perfect enough, their service was phenomenal and our carpets basically looked new! It's been 3 months since our appointment…
Carpet wiser did a great job at my home.
Excellent work! Stain’s completely removed. Professional, courteous, and organized staff.
Awesome company! Have used them several times over last 5 yrs or so and won't go elsewhere. They got up stains no other carpet cleaners could remove.
I am always pleased with Carpet Wise. Pay attention to details, utilize simple risers to raise furniture off carpet, nice work done, carpets are great when completed!
I used Carpet Wiser on two separate occasions. They exceeded my expectations on both jobs. I used them to clean the carpets in the whole house prior to sale. As the house was listed completely empty, every stain or dirty spot was easily seen. They made the carpet look new again. They even got stains out of the carpet that were from the previous owners.
Called this company last minute. They were out the next day at 9am sharp. Professional, and cleaned my carpet/s like no one has before. Awesome guys, awesome work! Highly recommended! Thanks!
SIMPLY THE BEST- period… look no further if you want the #1 Cleaning and Restoration EXPERTS! Attention to every detail- courteous and professional- like a five star spa for your home! Thank you again!
Great experience! Part of the team showed up and still got to work right away without having to wait for the rest of team! Christopher clearly communicated his work ethic and was done fairly quickly. Carpets look great would def hire again!
Words cannot describe how wonderful of a job this company has done. They were fast, efficient, and punctual; I couldn't have asked for better service.
Very detailed explanation given for what was recommended and what they will do. Our carpet is old and we have dogs and cats so I wasn’t expecting it to turn out too good. Our carpet looked amazing and was so soft. I was very impressed with the results. Highly recommended and would definitely use them again.
GREAT experience with Carpet Wiser! Very professional and knowledgeable! I had pet stains on white carpets (yikes!) that they were able to remove. My carpets are now bright and white and look brand new. HIGHLY recommend Carpet Wiser!
Very satisfied with Carpet Wiser. We have used them multiple times and have always been very happy with the service. You will get a much more thorough cleaning than you would with anyone else. They really take their time with the job. They’re aren’t rushing to finish and take pride in their work-something you’re…
Came the next day. Professional and quick. Wore masks. Got old, dried hard bubblegum out of my carpet! Will use them again
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 119 | $170–$347 |
| General carpet cleaning | 101 | $196–$409 |
| Pet stain & odor removal | 70 | — |
| Upholstery cleaning | 39 | $196–$415 |
| Area rug cleaning | 30 | $164–$398 |
| Carpet cleaning | 30 | $169–$360 |
| Water damage-related cleanup & repair | 8 | — |
| Flood cleanup | 6 | — |
