iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%92+28.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 12 masonry contractorsiPosition by Experts Score among all companies we track in this category. · better than 73%
5.0★★★★★21 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Carson Designs Tile & Stone five stars based on twenty-one reviews, noting the owner replies to most feedback. Customers describe services including bathroom remodels, shower installations, and tile backsplashes, frequently citing punctuality, clean workspaces, and clear communication. Recurring themes involve accurate pricing, flexible scheduling, and high attention to detail that results in polished finishes. No common criticisms appear in the provided excerpts, as all reviews reflect satisfaction with the craftsmanship and professional conduct.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (19 with written comments, 8 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: September 4, 2026.
Service: Masonry Contractor serving Ely, Iowa.
Data from Google, last updated October 27, 2026.
Score profile vs other masonry contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Carson Designs Tile & StoneMasonry Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carson Designs Tile & Stone: 97/100 on this factor. Category median: 91.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carson Designs Tile & Stone: 92/100 on this factor. Category median: 87.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carson Designs Tile & Stone: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 19 written reviews
98%praise
Praise4398%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1432%
Would recommend1125%
Staff & attitude614%
Speed & response614%
Price & value37%
Communication25%
Honesty & trust25%
What customers talk about
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He did an incredible job on our tile and was so clean, punctual, professional, and detail-oriented throughout the entire process.”
“…ess easy, and the quality of their work exceeded our expectations—I highly recommend them.…”
“His team was professional, punctual, and highly respectful of our home.”
“They were flexible with scheduling, affordably priced, and efficient.”
“They gave me a fair estimate (which was accurate), consulted with me every step of the way, and turned our weird shower into a work of art.”
“Their attention to detail, excellent communication, and friendly, professional attitude made the entire process easy, and the quality of their work ex…”
“He was reliable, showed up on time every day, and kept the workspace clean and organized throughout the project.”
People customers mention
Blake3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Julia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We couldn’t be happier with the work he did! He did an incredible job on our tile and was so clean, punctual, professional, and detail-oriented throughout the entire process. Everything turned out even better than we imagined, and you can tell he truly takes pride in his work.
If I can convince my husband to let me…
KrisLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Blake and his team were great to work with and did amazing work! They were flexible with scheduling, affordably priced, and efficient. Our tile backsplash now is a focal point in the kitchen. We could not be happier and will definitely use them again!
Great price
Jeff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I can't recommend Carson Designs highly enough. After getting bathroom remodel quotes from four other contractors, we were frustrated and had nearly given up on the project. Someone happened to mention Carson Designs, and we decided to take one last shot. I am so glad we did.
We wanted to completely tear out a…
JeffLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Blake and his crew at Carson Stone & Tile were fantastic to work with! We have had them work on 3 projects for us and will have them back for another soon! Their attention to detail, excellent communication, and friendly, professional attitude made the entire process easy, and the quality of their work exceeded our expectations—I highly recommend them.
Elaine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
BLAKE, ABE, & ANNA DID ♥️ WONDERFUL WORK ON OUR MASTERBATH! TILE FLOOR & SHOWER. BLAKE DID SUCH GREAT WORK! I WOULD GIVE THEM MORE THAN 5 STARS!
Nichol11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Carson Designs was great to work with. They remodeled two bathrooms and provided expert advice on layout, material selection and options to cut costs to stay within our budget. Blake was very responsive and made the process simple. I’d work with them again.
We couldn’t be happier with the work he did! He did an incredible job on our tile and was so clean, punctual, professional, and detail-oriented throughout the entire process. Everything turned out even better than we imagined, and you can tell he truly takes pride in his work.
If I can convince my husband to let me do a fancy shower in our basement someday, he’ll be the very first person I call! 😂 Highly recommend!
Kris MaceLocal Guide · 17 reviewsiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Blake and his team were great to work with and did amazing work! They were flexible with scheduling, affordably priced, and efficient. Our tile backsplash now is a focal point in the kitchen. We could not be happier and will definitely use them again!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much Kris! We appreciate you letting us transform your space
Jeff Lowe5 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I can't recommend Carson Designs highly enough. After getting bathroom remodel quotes from four other contractors, we were frustrated and had nearly given up on the project. Someone happened to mention Carson Designs, and we decided to take one last shot. I am so glad we did.
We wanted to completely tear out a fiberglass shower, a dated jetted tub, and old floor tile to create a modern bathroom. Blake met with us and provided a quote that perfectly matched our vision and needs. His team was professional, punctual, and highly respectful of our home. They seamlessly worked through some unique layout challenges and did an amazing job bringing the modern design to life. They were absolutely wonderful to work with.
Response from the owner · 3 months ago
Thank you so much for the great review Jeff! We are so glad you are happy with your awesome remodel
JeffLocal Guide · 54 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Blake and his crew at Carson Stone & Tile were fantastic to work with! We have had them work on 3 projects for us and will have them back for another soon! Their attention to detail, excellent communication, and friendly, professional attitude made the entire process easy, and the quality of their work exceeded our expectations—I highly recommend them.
Elaine Thompson1 reviewiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Carson Designs was great to work with. They remodeled two bathrooms and provided expert advice on layout, material selection and options to cut costs to stay within our budget. Blake was very responsive and made the process simple. I’d work with them again.
Response from the owner · 4 months ago
Nichol, thanks so much for your thoughtful words about the two bathroom remodels, and we’re glad Blake’s responsiveness and guidance on layout, materials, and budget made the process simple. We truly appreciate your support and would be happy to work with you again.
Katie Stetzel2 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
We couldn’t be happier with the job he did on our shower! From start to finish, his attention to detail and craftsmanship were absolutely top-notch. The tile layout is perfectly aligned, the cuts are clean and precise, and everything looks polished and professionally finished.
He was reliable, showed up on time every day, and kept the workspace clean and organized throughout the project. He also took the time to answer our questions and made sure we were completely satisfied with the design and final result.
Our shower looks amazing—like something out of a high-end showroom. You can tell he truly takes pride in his work. We would highly recommend him to anyone looking for quality tile work. Five stars all the way!
Response from the owner · 5 months ago
Katie, thanks so much for your thoughtful words about your shower; we’re delighted to hear the tile layout, clean cuts, and craftsmanship stood out. We truly appreciate your support and recommendation.
Paul Trumblee1 reviewiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
We had superior quality work and very little inconvenience. We love the finished product, and Blake was so easy to work with.
He came highly recommended and we recommend him highly also,
Steve Miller
Response from the owner · 9 months ago
Thanks for the kind words Steve!
Elli NetolickyLocal Guide · 114 reviewsiTotal number of Google reviews Elli has written across all businesses on Google Maps, not just this one.
Highly recommend! Blake came our rescue after a $25,000 botched job on a new tile shower. He fixed a few things, tried to make it look as decent as possible, and make sure to seal everything so nothing would leak again. I greatly appreciated his professionalism and effort. Should have hired him the first time, but we were in a time crunch. Lesson learned - go with Cason Designs!
