How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty86−1.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORECARSTAR Campbell's Auto Body
Burleson, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 158 auto repair shops · 4.8★ from 657 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired CARSTAR Campbell's Auto Body for 8 kinds of job.
CARSTAR Campbell's Auto Body for painting
Clear ✕All 193 Google reviews tagged “Painting” · showing 180
CARSTAR Campbell’s customer service, technicians, and the owner’s open dialogue about my vehicle repairs exceeded my expectations. Their attention to detail and final quality check before leaving are impressive. If you want to feel safe, with zero reservations, and trust a body shop repair facility, CARSTAR…
They clearly are able to delete negative reviews. This place does terrible work doesn’t stand behind their work and they are unprofessional.
They have repaired three of our vehicles. Excellent work! We wouldn't trust anyone else with our vehicles.
Solid work and super nice people. Communication about the process and timing of the work could improve, but that won’t keep me from going back. Definite recommend.
Car Star is awesome to work with. Will go there any time I need a auto body shop
Excellent experience second time using them to repair my Honda. Top notch service
Nice job. On time. Seamless coordination with insurance company. Very clean afterwards.
Someone tried breaking into my wife vehicle overnight last week and ripped the driver side door handle off, I called my insurance and they suggested them to fix it. It took a little less than a week but they were very polite and did great with communication on fixing it .
Keeping me up to date with my repairs ,so far . Haven't got it back yet, but the ladies in the front have been super patient with me and have explained what's going on, as well as what to expect.
Thank you so much for fixing my truck so quickly. I truly appreciate your prompt service, clear communication, and responsiveness throughout the process. It made the entire experience smooth and stress-free. Thank you again!
The work done at CARSTAR for me this week was absolutely perfect. All of the staff went out of their way to accommodate my needs for which I am very appreciative. I can easily recommend these folks to anybody. Which I already have done.When I returned the rental car a lady in the rental car place was asking about a…
Happy with the repairs. Great service and communication. They texted me consistently with updates.
Everyone at this place is absolutely incredible! The ladies up front are sweet, kind, professional and knowledgeable. Shoutout to Melissa and Mia! The men in the repair and paint shops do excellent work and leave your vehicle looking better than brand new. I have used them twice after being hit in March AND May -…
Great service work done well
Repaired early and impeccably! They even detailed my truck before pickup! I highly recommend!
Had and accident a couple weeks ago. My car was up and running with in two week looks brand new thank you very much highly recommend this place nice friendly people
i’ve got my car fixed at another place before and they did terrible so i went here instead and everything looks 10 times better. also i know carstar was very busy when i brought my car in but still got it done pretty quick with all things considered.
Have used them several times always do a great job. Highly recommend them
My car looks great.
Having paint and body work is never a good experience. However, mine was more than pleasant. The courtesy extended to me from each and every person I conversed with was outstanding. They go out of their way to ensure that you are taken care of. That you remain informed of the progress on your vehicle. And most…
Great car repair shop , very professional
We have always used this company for all Of our Auto repair needs. Great customer service and great workmanship every time.
Very professional place to get a vehicle fixed ar
10/10 from initial contact to delivery of my repaired truck! Highly recommend!
They had my car done before the estimated date! Great communication and friendly!
I had a car accident a couple weeks ago and they brought my car to CARSTAR campell’s shop. We were given an estimation of the car not being done until Wednesday the 11th. They were able to get it done sooner, which was such a blessing because the day that we took back our rental car was the day that they got the…
Carstar was súper from the moment I dropped it off to pickup. Everything clearly explained. Easy to work with. Repair was like new. Plus, car got detailed ✌🏾
They were very helpful and produced great work. My car came back clean and looking great. They also kept me informed along the way.
My repairs were completed in a timely manner. The customer service is great. They kept me informed each day of how things were going.
Great service , great staff. They keep you updated on how your repair is going. It was a pleasure doing business with them. Highly recommend them.
The office personnel was very professional and courtesy love the work you done on the car. It looks great the paint job the bumper it all looks wonderful and you wash and vacuum it out love it. Highly recommend 🌟🌟🌟🌟🌟 Thank You 🤗
Everyone is extremely helpful
Everyone is just great! Perfect experience and amazing work Highly recommend !
I recently brought my Chevy Malibu to Carstar Campbell Auto Body in Burleson on 12/02 and I have to say, they really impressed me. From the moment I dropped my car off, the team made me feel like they genuinely cared about getting it back to me in perfect condition. They kept me updated the whole way, explained the…
This company does a great job would recommend to anybody
Very nice staff and I am very satisfied with their work. Highly recommended.
This is a great auto body shop. The girls in the front office were very nice and helpful. I loved the update text letting me know the progress of the repairs.
I’ve used Cambell’s many times, and have been very satisfied but I guess they are under new management now, I reached out to have a set of wheels painted to match the factory color of my vehicle ( they took down the paint code from my door jam sticker), on 9-26-25 and was told it would be a couple days, a week goes…
Great experience with CARSTAR repainting my car hood. Work took a couple days longer than estimated, but communication was constant and I was never in the dark. I will consider getting the rest of my car repainted if ever needed.
After a recent fender bender, my insurance recommended Carstar Campbell's Auto Body here in Burleson. The place is close to i35, but not very easy to find. I must say they did an amazing job on the repairs & paint matching. Myra & Melissa in the office were very nice & helpful. Since I had nobody to bring me to pick…
Great work and fast!
Great customer service and excellent work.
Car star has gone above and beyond for me a few times now. My magnet of a car has been there many times sadly but they made me feel so much better about it all. They are quick and communicate so well. They are all so kind and helpful. The work is quick and done well! Any and all questions are answered and all work is amazing!
Great job on repair and faster than estimated
This place saved my Baby Storm, Sal and Rachel are amazing . Anything I needed or had questions about they answered and went beyond expectations. Truly happy to have my Jeep repaired here.
They were very professional and did an amazing job!
Very nice work. They truely try to put the car back to original condition plus the give you a 5 yr warranty on their work!
They did a great job on my car, the front desk ladies were very nice and informative. I’d definitely do business with them again
Best auto repair in DFW area I would never take my car anywhere else, they do an exceptional job. Staff is so helpful and friendly. Frank is always making sure that we are taken care of. Everyone should take their vehicle to him, you will not be disappointed.
Can’t say enough good things about this shop. Frank and his guys are the most professional and down to earth group of guys. They’ve earned my business for life. If you need any auto work done, you won’t regret taking it here. Frank is the man!
They did wonderful work on my car that someone hit! Definitely recommend! & the office ladies are so nice!
I highly recommend CARSTAR Campbell. I was hit from behind at a stop light and had to have my back bumper replaced and inspected for any other damage. (I purchased my Honda in Burleson and they recommended CARSTAR Campbell). Everyone at the front desk was pleasant, on the phone and in person, explaining everything…
I have used CarStar on several occasions and have always appreciated their customer service. Nice people to work with and they do a good job.
I was super worried about my car after a misfortunate accident but Frank went above and beyond to make sure my car was good as new! I’m so pleased and I’ll be back
The quality and workmanship of this place is outstanding. Frank Odeh and staff are amazing, my jeep got bad hail damaged but the job that was done shows no signs of any hail damaged or repairs, my Jeep Cherokee looks brand new again, I was updated frequently on the status of my vehicle and greatly appreciate this…
The staff was great! Very communicative and helpful. The actual work that was done was excellent. The paint was matched perfectly. The fit and finish is every bit as good as the factory or better.
Excellent Service from beginning to end!!
Very good customer service. Car repair good. Delivery on time. Clean inside and outside very nice.
Frank and his team did an amazing job with my 4Runner… THANK YOU!!
Still waiting for trim to come in. Will have to return. But great service. Kudos to Rachel in front office
Great customer service. Quick repair.
I am very appreciative of the treatment my car and I received at CarStar & would highly recommend them to anyone. Their customer service and workmanship are superior. I like the real time text alerts keeping you informed of the progress they are making on your vehicle too. Great job CarStar Team!
I've had work done several times over the past few years at Campbell's. The work is stellar! And, Rachael Szurgot is so easy to work with regarding your issues. She's just the best!
It was great service and got the car before a scheduled date! Great communication!
Fast and reliable service! My van was completed a week ahead of schedule! Super friendly
Excellent job
In a fender bender so had my vehicle taken to Campbells Carstar. My experience was above what I could hope for. Very happy with the workmanship, attention to detail and being expeditious. Rachel was great to work with and kept me in the loop. Also have a give a shout out to Rick who went above and beyond to take…
I've never had to go through the car repair process before ( knocking on wood) and it was a stressful moment but these folks were amazing!! They communicated with me almost daily with the progress on my car. They understood my eagerness to get my car back and were quick but did an amazing job!! If it wasn't for the…
Great service and the communication on the updates about your car is very efficient, the prices are very descent..
Very timely with repairs and friendly front desk. Definitely recommend :)
The staff and the service were impeccable. The receptionist was on top of everything and was able to communicate with me every step of the way. They helped with corresponding with the rental car service as well. I will 100% be using Campbell’s if I have any future needs. Thank you!
This is the only place I will ever take my vehichles. The service is fast, kind and professional. The work was completed quickly and they went above and beyond sending me back a clean and cared for truck. Just flat out great, a wonderful job!!!! Thank you!
It took a bit but I got lucky when I had first went to to take my car without knowing you needed an appointment. I received my car in very great condition and was very content with the finished product, I've never had to fix my car before but if I ever do varstar is definitely going to be my first go to.
Great work and people! Done ahead of schedule! Thanks to all!
They were great throughout the whole process! I was able to drop off my car before a trip and came back to it all done! My car was clean and the body work looks great! I would recommend them to anyone needing body work or repair!
There great and kept me post from start to finish. Outstanding job to say as well. Thank you much.
Exceptional customer service and excellent workmanship! If I ever need this type of service again, this is where I'll come.
They were amazing and quick did an awesome job
WOW! Amazing experience, the front of my car looks brand new! The lady at the front was so nice and helpful, they continued to update me every step of the way. 10/10 recommend.
They did an amazing fixing my car after an accident. Everything was seamless and they kept me in the loop the entire time. This was our second experience with them and we will continue to do business with them in the future if we ever need body work done again.
Did an excellent job on repairing my vehicle. Rachel is amazing. I highly recommend this business.
Great service. Took a little longer than expected or quoted but the work was great and outstanding results. Will definitely use again.
Unfortunately they didn’t get to work on my vehicle due to it being totaled out. With that being said staff was friendly and while I was dropping off my vehicle I did see some of there work and look top notch. Hopefully I never need to use them but I will start with them if I need to in the future.
I brought my car in for body repairs after a small accident with a deer. The staff was very friendly, they worked hand in hand with my insurance company, the paint job is pristine, they had my finished in a timely manner, and MOST IMPORTANTLY my car looks brand new. It's like the accident never happened.
I chose this company on a whim, I was dealing with an insurance claim and they were the first company that populated . I had rear end damage, they quickly took care of the repairs and I have no complaints. The rep Rachel was very friend and kept me up to date on repairs. This was a great company to go through .
I was backed into and they fixed my front bumper and tighten my hood. Young women at the front desk said she was new but she was very personable and helpful.
Nicole was great, very communicative, was helpful when it came to ensuring enterprise had a car ready for me. They send a text with a link to a timeline of your vehicle repairs to keep you in the loop of ETA and cost of repairs. My car was heavily damaged and was ready to go sooner than the first available “start”…
Campbell's took great care of me. Work was done ahead of schedule, and they communicated along the way. No issues.
The repair job looks great. The people I dealt with were very efficient, very knowledgeable, very easy to work with. I hope I don’t have to, but I would definitely use them again for automobile repairs.
I had at least 25 dings from a hailstorm, all over my car and even on the trim. They did an absolutely fabulous job-the paint is perfectly smooth and gorgeous and you can’t tell there were any problems at all. They even detailed the inside. I’d highly recommend them to anyone!
I called and set an appointment with carstar. The staff was extremely helpful and polite and professional. I was so impressed when I got my car back . I got the new car feel when I got my car back. I will definitely be using Carstar again and suggest them for anyone I know that need work done with their vehicles. Awesome job.
A squirrel destroyed the wiring in my car. In addition to that, I’d been in a small accident that left my car damaged. I’d been trying to get it fixed for months at another business, to no avail. Nobody could seem to communicate well enough - or cared enough - to get it fixed. Once it finally got taken to Carstar,…
This company is AMAZING! They were able to get me in the same day I called about getting my car fixed from a car accident I was in. They even took time out of their way to get in touch with enterprise for a rental while I waited for my car to get fixed. I will definitely be coming back if I ever have another issue with my car. 10/10 recommended going here!
Brought my car in to get the back driver rear quarter panel repaired and Makayla called me to see if I wanted to pay an extra $500 for a scratch on my driver door they originally quoted us $1,000 they said they were going to be fading the back driver door and would do the driver door while they were at it! We…
Very professional and friendly staff they did an awesome job fixing my car went above and beyond
Campbell’s has always been great and this time was no different! They are great and did a great job as always!
Always great service! The two ladies in the front office are very nice and professional. They keep you in the loop about everything happening with your vehicle.
Excellent service and very fast turnaround. The shop did an amazing job with communicating status updates on the repair throughout the entire process.
Excellent customer service, friendly & knowledgeable staff, great experience all around, would definitely recommend.
Campbell’s did a great job on my 2019 Corolla. They stayed on top of the insurance company during a very lengthy process. The work was done professionally and they kept me up-to-date on any changes. I would definitely recommend them to anyone.
The entire team treated me like a VIP throughout the entire process and handled the insurance claim with excellence. Repaired my truck back to new and put humpyy dumpty back together again! Look no further for your complete auto body and colisión repair…they’re the best!
All of the people are fantastic! Great work, I got my car back quick, and the ladies in the office are amazing. I 100% recommend.
Car star did a great job repainting the top of my Pilot. The paint was peeling and covered under warranty. Car star was fast and made my car look new again. Thank you Carstar.
Staff was very pleasant to work with.
Rachel was very helpful and professional! Always keeping us informed on the progress. I would highly recommend them to anyone.
CARSTAR Campbell's Auto Body in Burleson, Texas- does excellent work. They met all my expectations for customer service. I found them efficient, courteous and responsive to my needs. The body work was better than good quality, so I called it excellent. The painting was actually superior which is better than excellent.
I dropped my car off with minor damage to the rear quarter panel and door. They said about a week. Four days later they are getting the parts. I texted them to see where they were and they were adding a couple of days onto it. They sent another text saying it would be even longer. So I voiced my frustrations and…
They were excellent all around. Parts for my Honda were expected to take a while, but actually came in on time. Once the parts came in it only took a week to finish the work. I was surprised & very grateful because I had already been in a rental for a month. Makayla was very helpful throughout the entire process.…
Carstar Campbell’s did a fantastic job! Our car looks like new!
I was referred to Carstar by my insurance Company. I was given updates as to the progress of the repair. The ladies at the front desk were very professional, friendly, and helpful. My car looks as though there was never any damage. Thanks Cambell's Carstar!! O. McClendson
They repaired my car after an accident! They were awesome and very accommodating. Job very well done!
Had fender and door repaired after someone backed into me. Great job. Wonderful customer service.
I’ve used this location twice now and while it is unfortunate to require auto body repair, this is the company to do it with. Their customer service is consistent as well as their workmanship.
I took my truck for 2 separate repairs. Was quoted a fair and reasonable price. When I dropped it off the vehicle the estimated time to complete the work was 2 weeks, and I got a call 1 week later saying they finished the truck earlier then expected. When I picked my truck up everything looked brand new like it…
Carstar was GREAT!!! My daughter's car was fixed fast and they even cleaned it inside and out!!! The staff is so nice and very knowledgeable!!! If I need a car repair again in the future, I am definitely coming back to Carstar!!!!!
They treat you like family
Everything from the customer service to the quality of work was second to none. Highly recommend.
Campbell's did an excellent job. The longest time was getting the part. I highly recommend them and would use them again. Friendly staff.
Did an awesome repair to the back of our Honda CRV
Rachel and the staff at Campbell’s did an amazing job from dealing with an insurance company, body and paint work in a timely manner and communicating with us! Hopefully I won’t be in another accident but if it happens, i’ll be back at Campbell’s for repairs! Thanks!!!
Very pleasant folks who do good work, on time, and kept me informed about progress.
Steve Davis and his crew did an outstanding job on my wife’s vehicle. They treated our car like it was their own! When we got the car back, not only was everything fixed, they cleaned the inside of our vehicle as well as the outside. I would recommend this place to anyone who needs to get bodywork done on their vehicles!
The team at Campbell‘s we’re professional courteous and friendly. The work exceeded my expectations as my vehicles is a little older. I really want to point out Rachel and Rick who were fantastic during the entire experience. Rick took time to walk me through and show me each step of the way and worked with me and…
Very professional, very courteous, listen to all my concerns and did a wonderful job on my car in a short amount of time! I would highly recommend CARSTAR Campbell’s body shop!
Staff was very friendly and I am pleased with the work they did on my car.
Job well done in a timely manner. People helpful and friendly.
They handled things with the insurance company so I didn't have to. It looks like they fixed my bumper perfectly and I don't think I've seen my car in a cleaner condition.
Great service, really neat job in fixing my car and leaving it like new. Rachael at the front desk is very sweet and she’s always on top of everything going on with each case.
First time using Campbells. Very pleased with the shop. Great communication is key. Reccomending this shop for any paint and body repairs. Thank you carstar campbells !
The service they did on my car was great! My bumper looks amazing!!
Very friendly and professional! And kept in constant contact with daily updates on the progress of the work being done. I highly recommend the shop!
Everyone here was so incredibly friendly and helpful! Will definitely use them again in the future for any car needs!
These guys did a great job repairing my truck. The owner was kind enough to offer me a ride to the car rental store and then they made it even more convenient for me when they were finished. They stayed a few minutes late to let me pick up my truck and allowed me to leave my rental with them. Thanks for the great work and the above and beyond service.
great
Carstar was amazing to work with in repairing my truck. Rachael in the front office called me with updates and helped me understand how the whole process would work with the insurance repairs. I could not have picked a better local business.
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 294 | — |
| Painting | 193 | — |
| Electrical | 16 | — |
| Tires | 11 | — |
| Welding | 8 | — |
| Exhaust | 5 | — |
| Steering & suspension repair | 5 | — |
| Air conditioning | 4 | — |
