How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECARSTAR IGear Auto Body & Frame
Fairview Park, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CARSTAR IGear Auto Body & Frame for 8 kinds of job.
CARSTAR IGear Auto Body & Frame for body & trim
Clear ✕All 292 Google reviews tagged “Body & Trim” · showing 140
Great service and excellent work repairing my bumper!
Excellent customer service! Excellent body work! Excellent paint job!
I brought my 2016 Audi Allroad to Carstar, and JJ was fantastic from start to finish. He gave me an upfront estimate at an exceptional price, and my car was ready within just a week. The work was incredible—it genuinely looked brand new. The paint job was flawless, and he even took care of a few additional areas. To…
They got my Chevy back to me sooner than expected last Friday, just in time for some errands I had to run. Also gave it a nice surprise cleaning which is very much appreciated. Thank you so much!
I came to shop to fix something on my bumper at the body shop today. They were friendly and super helpful. This younger handsome gentleman in the office (didn’t get his name) was very knowledgeable, kind and honest. He fixed my bumper right away and didn’t charge me. I was impressed with the service!
JJ and Stephanie are amazing people. Honest, trustworthy and fair. I would recommend this location to anyone. Thank you!
they repaired my car after an accident and vacuumed it and changed my key fob for free! very nice staff :)
They were great to work with , very friendly, professional and addressed all my needs. I highly recommend CARSTAR Auto Body Repair Experts.
Jj took care of my vehicle as if it was his own I can appreciate that definitely would come back
Stephanie and Jay were great to work with. Excellent communication about the repairs and timeline. Repairs to my car look great!
Fast, high‑quality work with great communication throughout. They even cleaned the interior of my vehicle afterward, which I really appreciated. I’d definitely recommend them and will be returning.
Excellent work, and convenient, personable service. Your car is going to be well taken care of here.
JJ did an awesome job fixing a dent on my hood. They accommodated my schedule and got it done quickly. I highly recommend! They also cleaned my car which I appreciate. I’m very happy with their work!!! :-)
They,did a excellent job repairing and painting my car after the accident.They got it done sooner then expected and cleaned the car up inside also vertxmuch appreciated I would highly recommend this body shop.iv dealer with others and not a one has cleaned the inside outstanding Thanks
Great body work. Very fairly price. Brought it for and estimate. Was done on time three days later. Highly recommended.
So happy overly joyed. They did an amazing job fixing my front bumper ❤️ Thankyou so much 10000/10 HIGHLY RECCOMEND
Jay was great! I came in late on a Friday afternoon for an estimate. He gave me a very fair price- $1600 less than another estimate I received! He ordered the parts and said I can bring it in on Monday. I’m so appreciative and excited to see my car as good as new.
I had to get my front bumper fixed because it was scratched someone hit me and jj had it fixed within two days. He communicated through the whole process and I was very satisfied with the results. I got a personal damage on the side of my car fixed as well would’ve been $800 anywhere else JJ fixed it perfectly I…
I call Carstar and talked with JJ right after I received my car from a collision center. They fix main issue with the rear, but neglected the passenger door problem. Insurance company and collision center came up with reasons to say that the accident couldn't have cause that problem with the door. JJ told us if…
Had an issue with my passenger door that was caused by an accident. The previous collision company wouldn’t look at. I called Carstar IGear talked to JJ and within 10 minutes my door was fixed. JJ was friendly, if anyone need body and trim work done JJ is your guy.
Carstar team was amazing from start to finish. I’d recommend them to anyone especially in time crunch.
My challenger took a hit on the highway from a cooler that rolled off the truck in front of us. These guys were great! Worked with my insurance and got my car back to me in beautiful shape and in a timely manner. Would absolutely use them again or recommend them.
If need work on your car Carstar is the place to go!!!! I went there with a pretty bad dent in the lift gate of my car and I didn’t want to file a claim but instead pay out of pocket. Carstar definitely made it all new again as you can see from the last photo, quality work and affordable prices. To top it all off…
Amazing customer service! Family friendly, we had a rear door on our Mercedes Benz ordered and installed and painted and it looked like it came off the showroom floor when we picked it up and they detailed the interior for free without us asking Thanks Jay Jay you are the BEST! Jai & Anthony
This was the quickest repair I’ve ever had. They took care of me and did amazing work! I’ll definitely use them again! Did I mention they were FAST they even detailed my car I’m impressed
Very friendly, great work done and a easy process i would have anyone go here for there repairs
Amazing body shop. Took care of my car quick and it looks as good as new
I was very satisfied with all the work by the body shop (door and spoiler)The quality of the paint job and the repairs were a very good quality. The car was returned earlier than expected, and it was detailed on the inside and out, which was much appreciated. This was for an insurance claim, and I was pleased how…
They got me back on the road quickly and offered me a fair price!! The staff were friendly and explained the work that had been done. They were clear about pricing and what to expect throughout the process.
Hello Everyone, If you need Awesome Quality work done to your vehicle look no further because CARSTAR, take care of business, the price is reasonable, Very Professional and Everyone is Friendly. I had body work done and it looks Brand New. Thanks JJ & The Crew👍🏽
Great customer service - explained the process to me and let me know how long everything would take. They replaced basically the whole back left of my car and it looks brand new - paint and everything matches perfectly! Very accommodating of my hectic schedule as well. Made the process very easy with my insurance…
Very timely and professional
Carstar did an amazing job and everything was back to pre crash as they promised! They even detailed the inside and washed my baby! I am very happy!
They did a great job repairing my vehicle. It looks great! Very nice people, great communication.
Great service and gave me a great quote. JJ was great at providing a quick quote and fixed my car fast.
My truck was repaired fast and looks great.
Quick turn around, very good customer service and communication. They did an excellent job on the repairs as well. Pleasantly surprised how well they cleaned the interior of my car, as I planned on washing/cleaning it after the work was completed (exterior was also throughly washed as well). I’d definitely recommend using them!
JJ, Steph and Des were great to work with especially when insurance wasn’t communicating. I appreciate what they did to get my car back to me in a timely fashion. 10/10 recommend!
Outstanding experience from start to finish! The team was professional, helpful, and very easy to work with. The mirror replacement was done quickly and with great attention to detail. They also took care of all the insurance paperwork and made the entire process stress-free. Excellent customer service — I would…
Excellent service and amazing staff! The staff was very friendly and professional. They replaced the mirror perfectly and did a great job. I especially appreciate how they handled all the insurance issues — everything was resolved smoothly and without any hassle for me. I’m very satisfied with the service and highly recommend this place!
Awesome experience. JJ was able to take care of the issue on the spot.
Carstar Autobody is very professional and meticulous . They did an amazing job on my Mercedes. Looks brand new.I will be a customer for life.
I took my car in for repair to the driver's side front bumper and J. was fantastic, he knew exactly what I needed and my car was fixed in 30 minutes!! I highly recommend CARSTAR. The repair price was amazing!!! If I could give 10 stars I would!!
They were easy to work with and they kept me updated throughout text which was nice. They are very nice people and they do their very best to get the vehicle out in time. They even gave it a wash before giving it back to me. Looks brand new like nothing ever happened! And she’s extra shiny! 10/10 recommend. 🫶🏻
Great Business, quick turnaround.
Never thought that I would have to visit a collision repair business, but I am glad I went to iGear after my accident. Excellent customer service and very excellent communication and status updates via text and the website. Upfront estimates and breakdowns. Would 100% come back if I had to.
Jeff was extremely helpful. It took slightly longer than expected but I was honestly surprised with the quality of the repair. My truck looks better than when I first got it . They even detailed the interior of my truck ! Would definitely recommend
Great experience working with CARSTAR went above and beyond to make sure my car was fixed properly
Carstar is a very awesome company to work with! Second time i used them and will continue with any future repairs
The customer service was great, very straightforward and I was left with the feeling that my car was in good hands.
Great customer service! Received timely alerts on the car progress.
Great work.truck looked clean and as good as new.would take truck there again if needed.
Great repair job... a true PRO body shop. Thank you.
Very satisfied with my experience with CARSTAR. From the beginning to pickup I was kept up to date on progress and couldn't be more happy with results..thanks ...5 stars for CARSTAR
I found this business doing an online search and I’m glad I did! From the moment I walked in, the staff is very welcoming. JJ took on my request and was very accommodating from start to finish. From explaining the work that needed to be done, to working with my husband and and I to get the right part ordered, to…
Very easy to work with, and they made my car look good as new!
These people are amazing. JJ made my car look brand new! He was communicative throughout the entire process and went above and beyond! I have a silver car and the color is matched perfectly. I'm never going anywhere else for body work!
Great service. Always come through when I need any work done on my vehicle. Quality work and quick turnover time. Never had any issues with JJ. 100% recommend going here for any bodywork or services!
Only took a week to repair damage someone caused from a wreck. They sent it back fixed and clean inside and out! The woman in the office is some kind of superhuman and the shop guys were nice!
CARSTAR great car business ever.”Love JJ” he get’s the job done!
Right rear passenger door and quarter panel on my 2017 Toyota Corolla were crushed in low speed parking lot collision. The work done by CarStar was beautiful in every way. Matching of paint colors (replacement parts with original) was impressive. I have no complaints and have already recommended CarStar to others.…
Excellent work and easy to work with! They repaired my black truck, a hard color to hide imperfections and it turned out great! Overall great experience.
If i could give them 10 stars I would. They did an amazing job on my car!
They did an awesome job and they follow protocols. My Honda
JJ and his team do a great service. Highly recommend.
Been here a couple times and haven’t experienced not a problem. I will continue business here😬
Didn’t have a problem getting in to get an estimate and the work was done in a reasonable time. They were very respectful and they knew what they were doing. Would recommend them
They were fast and efficient my car looks brand new and they cleaned the inside and washed it too this is the second time they fixed my car and i will always go to them!
Excellent & Professional Honest service twice my one and only car body shop. Thank You and your employee's for the beautiful work you all do!!!!
Very prompt service Communicated status of. At the whole time they had it would use them again
Fabulous service. Great workmanship. Top notch crew.
Great customer service! Friendly office staff and management! Highly recommended! Best collision shop; pays attention to details!
Their finish project of replacing my left door and repairing back panel and painting was to my satisfaction. I was concerned about paint matching up but they did a really good job
We used CarStar 3 separate occasions i.e. auto body repair and misc car repairs. All 3 times service was excellent, professional and friendly. JJ and Stephanie and crew are the BEST.
Back in July of 2023, we experienced a once in a lifetime hail storm. (At least for me.) My wife and I were in the garage witnessing the storm. I told my wife our vehicles are toast. I was correct. Dings everywhere. I said our vehicles are never going to be the same. Even though my Ram is only a 2021, I was thinking…
A+++ Service and communication. Repair was done perfectly and in a timely manner. Will be returning for any future repairs!
Great response time. They called me back right away to arrange my appointment for service and always answered the phone when I called them. They treated me with respect and kindness in a difficult situation. They also kept me informed throughout the process. My car came back looking brand new. I highly recommend.
10/10 would recommend to anyone looking to get there car repaired!
Could not be more pleased with what work has been done on our vehicles! They are very fast and efficient, the process in getting multiple work vehicles repaired has been going very smoothly, I recommend this company to anyone, especially if you have multiple vehicles, they take excellent care of you!
Good experience, staff was friendly and communicated well. Had a good experience with my repairs. Recommend.
Stephanie & JJ are very helpful and experienced people. I had a great experience with them. Recommend to everyone!
Ben always takes care of me! Pleasure to do business with!! Thank you!
... best body work and even better customer service, love steph and j
The whole process after my accident was seemless and efficient. Great customer service and a quick turnaround.
I was rear ended in my 2013 Audi A6. Called Carstar they responded so quickly. JJ and his crew did an excellent Job. Received my car back show room ready. I highly recommend this shop to anyone. Thank you
My car looks new again!! Everyone was courteous and helpful. Highly recommend.
The best body shop! Excellent communication and timely and perfect workmanship. Thank you guys!
We are so pleased with the work they done on our car. They went above and beyond and detailed the car as well. Stephanie in the office is a gold mine and we loved the updates given while the car was in the shop. You guys rock. We are estactic
I am a repeat customer not by choice but this is now the second time that I've used carstar and I gear auto body and frame and it was a very wonderful experience just like the first time, they are all about their customers and putting the customer first from the time you drop off your vehicle to get fixed and when…
Repair was completed ahead of schedule. I received frequent text updates. The service was great and they cleaned my car, inside and out! Great service.
All the staff is really nice and made everything quick and easy.
😕Had a little fender bender! Took my car in on Wednesday and Friday it was done! 🤩 Fast, friendly and fantastic service!🚙
My insurance company sent me here and the whole process was so easy! Super friendly people. The work they did on my car looked amazing. Highly recommend this place!
Took my car to Igear Carstar for repairs and has the best experience ever. Shop was quick and staff was supper friendly. Big shout out to Stephanie ams JJ. Highly recommend to anyone needing body work!
Carstar will get your car back to brand new great custom service great stuff I will always go to CARSTAR IF MY CAR NEED BODY WORK IF I COULD I GET THEM 20 STARS⭐⭐⭐⭐⭐
I have nothing bad about my experience with CARSTAR IGEAR. THEY TOOK CARE OF MY CAR WRIGHT AWAY . THEY ARE VERY POLITE AND PROFESSIONAL. THANKYOU.
Carstar was super quick to turnaround the repair on my car even after a bunch of other shops said they couldn’t fit me in any time soon. Highly recommend!
Great people and great work! My car was in the shop a little longer than expected, but it was *pristine* when I picked it up. Really appreciated having such quality work done on my car!
Got into a fender bender with my BWM 440i gran coupe, called IGEAR and talked to a guy named JJ. He was able to help me out with getting the insurance work going quickly, he took care of everything for me and couldn’t be happier with the work they did to my car.
CARSTAR did a great job on my repairs. I would use them in the future and I would recommend them to a friend.
These guys took care of my cars on multiple occasions. Great and prompt service! Easy to work with. On top of their game! Would not go anywhere else! Thank-you, Michael
Great service, my car look back like new
Excellent work! The repair required more attention after beginning repair, so there were no “short cuts”. Very happy with the results!
Had car repaired from accident. Repair nicely completed, however, time to repair almost -1mo. Too long to be without a car..
Great Job, They detailed the car as well! 5/5
The best service ever... I will go there again if I ever need them again... thank you
Great customer service. Jeff Vartorella was a pleasure to work with. He handled my call and immediately ordered my parts. He called me when the parts came in. He had his team work on my car and get it back to me quickly Very friendly group. I highly recommend Jeff and his team
They did a nice job on the repairs to my truck. They did a bad job on cleaning up truck. When they waxed an buffed truck, they left swirl marks all over it. Took truck back to them to fix an still has swirls as well as a spot where the buffer burned through paint. Also did not call me while doing repairs, not once…
I Had A Small Accident. My Car Insurance Recomended Car Star. It's The First time a Have An Accident. In the Oficce Recived me Whit Exelent Tratament, if it Were Family. Good Job in My Gran Cherokee Jeep.👏 💯Recomended. Great Staff. Thanks a Lot 👏👍
My cars hood was completely damaged and I thought there will be no fixing it. It is good as new and beautiful as ever. Thank you!
I came to CARSTAR needing an estimate for body work on my car. The staff were great as they were knowledgeable, accommodating, and upfront. I highly recommend this establishment.
Great Customer Service! Car looks great, I definitely recommend this shop!
I've been to CarStar twice in the last year, once for a major repair following a wreck and second for cosmetic fixes. Every time I needed to contact them or they contacted me all the staff were friendly so it was a relief (you know how auto-shops normally speak to you). The repairs were flawless, and they even took…
I used this place first time they were professional. Great customer service, would recommend this place to anyone.
Had a dent and scratches on passenger door. JJ and team did a great job with repairing it. Vehicle was completed when he said it would be, and was very nice.
You can’t rush a damn good job. They did an AMAZING job putting my car back together.
Did great repai work. Highly recommend
They did amazing work on my back end and went above and beyond with cleaning and preparing my vehicle so blessed to have used you guys and will use you in the future
The staff is super friendly. It was great experience.
Amazing company, and amazing people. Got my car repaired here, and came with a free detail (wasn’t expecting honestly) loved it, and will be going back if needed in the future!!
I had my bumper repaired here, staff is professional and kind, they are communicative and easily reachable. Took a couple weeks for my car to finish, but that was due to parts being on back order or taking a long time getting shipped. They were speedy and efficient once they had the correct parts
Great work great customer service.
Used Carstar upon recommendation from my insurance company. I am beyond happy!! My car looks better then when I bought it. Their team is professional and courteous and addressed all my concerns. Will highly recommend. Thank you Carstar for making a truly bad event (meaning the accident) turn into a great outcome.
The car looks brand new
Great shop and service! I recently had my car repaired here after an accident; the work is amazing and I received it back detailed and beautiful. Thank you to Stephanie and Chavella for keeping me updated through the process!
Damage repaired after a Deer Strike front end repaired truck repairs looks like a new truck! Great job matching paint!
I give 5 Stars to CARSTAR/ IGEAR at this location. They service was excellent my vehicle with them for 3months due to extensive damages. They kept me informed of every step by calling weekly. They did an excellent job on my truck. I had patience because my truck was damaged bad and it was delays on parts. It was…
Alls I can say is this place is fantastic Stephanie took care of my rear ended Elantra and was very professional and informative I would always recommend this body shop for any repair Unfortunately they wound up totaling my car which was very unexpected but she was very caring about this situation And on top of that…
Great Place, keep the customers updated at all the times and under promise and over deliver !!!
Outstanding experience very professional. We were blown away on the detail inside and out 10 out of 10 all day
CARSTAR on Brookpark Rd was fantastic. The body work was done beautifully and the wait time wasn’t too long. They seriously went above and beyond, JJ detailed and washed my Jeep before I picked it up. It looked and smelled brand new. Five stars-across the board!!
Very good professional and friendly staff. Repaired my front bumper in a timely manner and it look excellent! Highly recommend
I love this repair shop! They gave me no problems and it was so easy for me to understand my repairs and they were very fast with all my repairs! 5 stars 10/10 would recommend!
Due to the supply plain shortages of car body parts it took awhile to get my car fixed.That being said Carstar turned over every stone to find what was needed.The car now looks brand new and I couldn't be happier
Car star did an excellent job on my car i recommend them. If you ever need work done on your car
It’s been extremely stressful trying to get my car fixed since I was hit. It’s taking far too long and the single best part of this whole experience has been CarStar. They made the car repair process absolutely painless and super quick. I honestly couldn’t believe how fast they repaired my car after months of…
They completed auto body work on my Truck, only took two days and look just like it did when I bought it brand new! Their communication was great, They also cleaned out the inside of my truck for no extra cost.
Was an Excellent, professional and stress free experience. Thanks
Would recommended CARSTAR over and over again. Everyone was so kind and kept up with communication. Once all parts were in they didn’t waste any time to get my car repaired and back to me. Thank you!
Picked up our vehicle today. Beautiful work, they even detailed the inside. Everyone I came in contact with from beginning to end was friendly & professional. Highly recommend & will definitely use them again.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 292 | — |
| Painting | 145 | — |
| Steering & suspension repair | 23 | — |
| Electrical | 12 | — |
| Tires | 12 | — |
| Welding | 12 | — |
| Auto engine diagnostic | 9 | — |
| Transmission | 7 | — |
