Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
CARSTAR IGear Auto Body & Frame logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

CARSTAR IGear Auto Body & Frame

Fairview Park, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 1,170 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CARSTAR IGear Auto Body & Frame is better than 93% of auto body shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CARSTAR IGear Auto Body & Frame is better than 92% of auto body shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CARSTAR IGear Auto Body & Frame is better than 100% of auto body shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CARSTAR IGear Auto Body & Frame is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CARSTAR IGear Auto Body & Frame is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CARSTAR IGear Auto Body & Frame is better than 100% of auto body shops.A
100

Reviews for your job

Customers hired CARSTAR IGear Auto Body & Frame for 8 kinds of job.

CARSTAR IGear Auto Body & Frame for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 23

All 12 Google reviews tagged “Electrical”

Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

They were very accommodating,. Got me in the same day I called for an estimate and parts in two days. Friendly staff and kept me up to date on the service. Top notch auto body repair!

Great priceElectrical
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been here a couple times and haven’t experienced not a problem. I will continue business here😬

PaintingElectricalBody & Trim
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used CarStar 3 separate occasions i.e. auto body repair and misc car repairs. All 3 times service was excellent, professional and friendly. JJ and Stephanie and crew are the BEST.

Body & TrimElectricalPainting
caseyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carstar will get your car back to brand new great custom service great stuff I will always go to CARSTAR IF MY CAR NEED BODY WORK IF I COULD I GET THEM 20 STARS⭐⭐⭐⭐⭐

BatteryBody & TrimElectrical
T11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I give 5 Stars to CARSTAR/ IGEAR at this location. They service was excellent my vehicle with them for 3months due to extensive damages. They kept me informed of every step by calling weekly. They did an excellent job on my truck. I had patience because my truck was damaged bad and it was delays on parts. It was…

Body & TrimElectricalExhaust
Aniya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love this repair shop! They gave me no problems and it was so easy for me to understand my repairs and they were very fast with all my repairs! 5 stars 10/10 would recommend!

Air & cabin filter replacementBatteryBody & Trim
Ari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience! JJ was very responsive and was able to get my car fixed ahead of schedule! Highly recommended using Carstar IGear Autobody

ElectricalPainting
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place was amazing, they kept me posted on how everything was going with my car and gave me estimated finish dates and actually finished a day and half early. The lady at the front desk was super nice and had great energy. This place was actually right across the street from where I got my rental car from so…

Body & TrimElectrical
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came here after an accident on my car entire front end was smashed in- They were very professional and polite to me. Despite delays with parts (not their fault in anyway) they got the job done and it looks great. Even the detailing on the inside was very well done. I love my car and they did a great job with it-…

Body & TrimElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Wendy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took my Rogue here for bumper and back up sensor work. I was told 7 to 10 days. I had my car back in exactly 7 days. My bumper looks like it did when it came off the lot. My sensors all read correctly. Their quoted price was the best in the area. Kim was a complete pleasure to work with. I will tell everyone to go here. Thank you .

Body & TrimElectricalPainting+ Punctuality+ Quality+ Professionalism
Linda3 years ago★★★★★

Rating only, no written review.

ElectricalSteering & suspension repair
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimElectricalPainting+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 29%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim292—
Painting145—
Steering & suspension repair23—
Electrical12—
Tires12—
Welding12—
Auto engine diagnostic9—
Transmission7—

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