How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORECARSTAR IGear Auto Body & Frame
Fairview Park, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 1,170 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CARSTAR IGear Auto Body & Frame for 8 kinds of job.
CARSTAR IGear Auto Body & Frame for painting
Clear ✕All 145 Google reviews tagged “Painting” · showing 100
Excellent customer service! Excellent body work! Excellent paint job!
They were great to work with , very friendly, professional and addressed all my needs. I highly recommend CARSTAR Auto Body Repair Experts.
Jj took care of my vehicle as if it was his own I can appreciate that definitely would come back
Fast, high‑quality work with great communication throughout. They even cleaned the interior of my vehicle afterward, which I really appreciated. I’d definitely recommend them and will be returning.
JJ did an awesome job fixing a dent on my hood. They accommodated my schedule and got it done quickly. I highly recommend! They also cleaned my car which I appreciate. I’m very happy with their work!!! :-)
They,did a excellent job repairing and painting my car after the accident.They got it done sooner then expected and cleaned the car up inside also vertxmuch appreciated I would highly recommend this body shop.iv dealer with others and not a one has cleaned the inside outstanding Thanks
JJ and the whole CARSTAR crew provided excellent and quality service. They are reasonable priced and kept me updated on the status of my car the whole time. My car was damaged in the hail storm and it looks brand new now. THANK YOU CARSTAR IGear!
Once again these guys proved to be one of theeeee best in the business!!! I had previously had amazing paintless dent repair done there that they completed in 2 days, now I had small chips in the paint from my 4 year old and they fixed it ON THE HOUSE!!!! Absolutely love this place!
I had to get my front bumper fixed because it was scratched someone hit me and jj had it fixed within two days. He communicated through the whole process and I was very satisfied with the results. I got a personal damage on the side of my car fixed as well would’ve been $800 anywhere else JJ fixed it perfectly I…
Carstar team was amazing from start to finish. I’d recommend them to anyone especially in time crunch.
Amazing customer service! Family friendly, we had a rear door on our Mercedes Benz ordered and installed and painted and it looked like it came off the showroom floor when we picked it up and they detailed the interior for free without us asking Thanks Jay Jay you are the BEST! Jai & Anthony
I was very satisfied with all the work by the body shop (door and spoiler)The quality of the paint job and the repairs were a very good quality. The car was returned earlier than expected, and it was detailed on the inside and out, which was much appreciated. This was for an insurance claim, and I was pleased how…
My car was keyed badly and this company fixed the issue with the help of insurance without any hassle. There was some lack of communication, but I understand they're busy with other clients! They went as far as doing an inside cleaning of my car! I would say detailed cleaning, which they didn't have to do! My car…
Hello Everyone, If you need Awesome Quality work done to your vehicle look no further because CARSTAR, take care of business, the price is reasonable, Very Professional and Everyone is Friendly. I had body work done and it looks Brand New. Thanks JJ & The Crew👍🏽
Very timely and professional
Reasonable price and great job got my bumper and rear panel repainted and it came out like new
Carstar did an amazing job and everything was back to pre crash as they promised! They even detailed the inside and washed my baby! I am very happy!
They did a great job repairing my vehicle. It looks great! Very nice people, great communication.
My truck was repaired fast and looks great.
Quick turn around, very good customer service and communication. They did an excellent job on the repairs as well. Pleasantly surprised how well they cleaned the interior of my car, as I planned on washing/cleaning it after the work was completed (exterior was also throughly washed as well). I’d definitely recommend using them!
Carstar Autobody is very professional and meticulous . They did an amazing job on my Mercedes. Looks brand new.I will be a customer for life.
They were easy to work with and they kept me updated throughout text which was nice. They are very nice people and they do their very best to get the vehicle out in time. They even gave it a wash before giving it back to me. Looks brand new like nothing ever happened! And she’s extra shiny! 10/10 recommend. 🫶🏻
Never thought that I would have to visit a collision repair business, but I am glad I went to iGear after my accident. Excellent customer service and very excellent communication and status updates via text and the website. Upfront estimates and breakdowns. Would 100% come back if I had to.
Carstar was wonderful, explained process and communication was amazing.
Another store said the estimate would take a week or two , but here they finished it in just two minutes. Very fast and efficient.
These people are amazing. JJ made my car look brand new! He was communicative throughout the entire process and went above and beyond! I have a silver car and the color is matched perfectly. I'm never going anywhere else for body work!
Did an awesome job fixing up my bumper
Great service. Always come through when I need any work done on my vehicle. Quality work and quick turnover time. Never had any issues with JJ. 100% recommend going here for any bodywork or services!
Right rear passenger door and quarter panel on my 2017 Toyota Corolla were crushed in low speed parking lot collision. The work done by CarStar was beautiful in every way. Matching of paint colors (replacement parts with original) was impressive. I have no complaints and have already recommended CarStar to others.…
If i could give them 10 stars I would. They did an amazing job on my car!
JJ and his team do a great service. Highly recommend.
Been here a couple times and haven’t experienced not a problem. I will continue business here😬
Didn’t have a problem getting in to get an estimate and the work was done in a reasonable time. They were very respectful and they knew what they were doing. Would recommend them
Took my car to Igear Carstar. They did amazing work. Looks like brand new. Wouldn’t take my car anywhere else. Thank you Carstar!
Fabulous service. Great workmanship. Top notch crew.
Great customer service! Friendly office staff and management! Highly recommended! Best collision shop; pays attention to details!
Their finish project of replacing my left door and repairing back panel and painting was to my satisfaction. I was concerned about paint matching up but they did a really good job
We used CarStar 3 separate occasions i.e. auto body repair and misc car repairs. All 3 times service was excellent, professional and friendly. JJ and Stephanie and crew are the BEST.
A+++ Service and communication. Repair was done perfectly and in a timely manner. Will be returning for any future repairs!
Could not be more pleased with what work has been done on our vehicles! They are very fast and efficient, the process in getting multiple work vehicles repaired has been going very smoothly, I recommend this company to anyone, especially if you have multiple vehicles, they take excellent care of you!
Very Happy with the work done on my car., the part replaced and painted is spot on as it was before the damage incurred. Stephanie is really good at explaining the process and staying on top of things. All there that I or my husband talked to during the process were exceptionally pleasant.
Ben always takes care of me! Pleasure to do business with!! Thank you!
My car looks new again!! Everyone was courteous and helpful. Highly recommend.
The best body shop! Excellent communication and timely and perfect workmanship. Thank you guys!
I love this company they handles their business and i am very happy
I am a repeat customer not by choice but this is now the second time that I've used carstar and I gear auto body and frame and it was a very wonderful experience just like the first time, they are all about their customers and putting the customer first from the time you drop off your vehicle to get fixed and when…
Repair was completed ahead of schedule. I received frequent text updates. The service was great and they cleaned my car, inside and out! Great service.
Took my car to Igear Carstar for repairs and has the best experience ever. Shop was quick and staff was supper friendly. Big shout out to Stephanie ams JJ. Highly recommend to anyone needing body work!
Carstar will get your car back to brand new great custom service great stuff I will always go to CARSTAR IF MY CAR NEED BODY WORK IF I COULD I GET THEM 20 STARS⭐⭐⭐⭐⭐
Got into a fender bender with my BWM 440i gran coupe, called IGEAR and talked to a guy named JJ. He was able to help me out with getting the insurance work going quickly, he took care of everything for me and couldn’t be happier with the work they did to my car.
CARSTAR did a great job on my repairs. I would use them in the future and I would recommend them to a friend.
These guys took care of my cars on multiple occasions. Great and prompt service! Easy to work with. On top of their game! Would not go anywhere else! Thank-you, Michael
Great service, my car look back like new
Excellent work! The repair required more attention after beginning repair, so there were no “short cuts”. Very happy with the results!
Had car repaired from accident. Repair nicely completed, however, time to repair almost -1mo. Too long to be without a car..
Great customer service. Jeff Vartorella was a pleasure to work with. He handled my call and immediately ordered my parts. He called me when the parts came in. He had his team work on my car and get it back to me quickly Very friendly group. I highly recommend Jeff and his team
These guys did a great job. I got PDR on my girlfriends car on a few mystery dents she couldn’t explain. (In the strangest places, too). JJ took great care of the car. The dents absolutely disappeared and he made certain I was 100% happy. Car looks like new. No one wants to need a body shop, but it’s nice…
My cars hood was completely damaged and I thought there will be no fixing it. It is good as new and beautiful as ever. Thank you!
I've been to CarStar twice in the last year, once for a major repair following a wreck and second for cosmetic fixes. Every time I needed to contact them or they contacted me all the staff were friendly so it was a relief (you know how auto-shops normally speak to you). The repairs were flawless, and they even took…
Had a dent and scratches on passenger door. JJ and team did a great job with repairing it. Vehicle was completed when he said it would be, and was very nice.
You can’t rush a damn good job. They did an AMAZING job putting my car back together.
Did great repai work. Highly recommend
They did amazing work on my back end and went above and beyond with cleaning and preparing my vehicle so blessed to have used you guys and will use you in the future
Great work great customer service.
It was an accident with the towing service that I needed to take my car to a repair shop and they caused damage to my bumper. But with the repair through Carstar it looks amazing now, like the accident never happened.
Car start did. my repair the best very professional kind and very kind to others I am not going nowhere but to them jay is the best thank u so much
I give 5 Stars to CARSTAR/ IGEAR at this location. They service was excellent my vehicle with them for 3months due to extensive damages. They kept me informed of every step by calling weekly. They did an excellent job on my truck. I had patience because my truck was damaged bad and it was delays on parts. It was…
Great Place, keep the customers updated at all the times and under promise and over deliver !!!
Outstanding experience very professional. We were blown away on the detail inside and out 10 out of 10 all day
I love this repair shop! They gave me no problems and it was so easy for me to understand my repairs and they were very fast with all my repairs! 5 stars 10/10 would recommend!
Due to the supply plain shortages of car body parts it took awhile to get my car fixed.That being said Carstar turned over every stone to find what was needed.The car now looks brand new and I couldn't be happier
It’s been extremely stressful trying to get my car fixed since I was hit. It’s taking far too long and the single best part of this whole experience has been CarStar. They made the car repair process absolutely painless and super quick. I honestly couldn’t believe how fast they repaired my car after months of…
Was an Excellent, professional and stress free experience. Thanks
Would recommended CARSTAR over and over again. Everyone was so kind and kept up with communication. Once all parts were in they didn’t waste any time to get my car repaired and back to me. Thank you!
Picked up our vehicle today. Beautiful work, they even detailed the inside. Everyone I came in contact with from beginning to end was friendly & professional. Highly recommend & will definitely use them again.
Great Customer Service
Great experience! JJ was very responsive and was able to get my car fixed ahead of schedule! Highly recommended using Carstar IGear Autobody
The timing for my repair was great I though it was going to take a long time but I received my car back before a month.
THIS SHOP IS AMAZING!! GOT MY JEEP COMPASS LOOKING BRAND NEW AFTER THE DEALERSHIP DAMAGED IT DURING A “DETAIL”..BIG SHOUT OUT TO JJ FOR ALSO GETTING OUT A SCUFF ON MY SIDE PASSENGER MIRROR THAT I THOUGHT WOULD REQUIRE ANOTHER PAINT JOB🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾..AMAZING JOB I WOULD MOST CERTAINLY COME BACK IN THE FUTURE IF I EVER NEEDED TOO!!!!
Getting work done on my vehicle is rarely a good experience but Carstar was phenomenal! Transparent pricing and super quick service! 100% recommended!
First off let’s start with Professionalism, 100% satisfied! Staff was friendly, prompt with things, answered questions and made themselves available and just the whole process stress-free! To top everything off, the work that was done afterwards (I had a Collision Accident) my car was absolutely AMAZING!!! Overall…
They were fast & very helpful THANK YOU
I gave the franchise the opportunity to fix the horrible paint job the north Ridgeville location completed. They would not take responsibility
Was in an accident and they did the repairs. It was done quickly and professionally done. My car is is beautiful again.
Profesional, friendly & affordable. It was the best choice I made.
Great customer service and a great job on my grandma car, I definitely would recommend there service to anyone who needs body work.
Fast service & great work
My experience with car star was so easy and a breeze! My car was even detailed. They were great to work with. 10/10 recommended company. Thank you guys. Everyone is also super friendly!
It took them less than 2 weeks to repair the damage done to my vehicle from an accident. Their ratings on Google are well-deserved! Quick, great body work, and great communication!
Extremely professional and knowledgeable team. Helped me in a very difficult situation. Would absolutely recommend them!
I was in an accident and my insurance company sent my car to Carstar IGear. The entire front end of my card was destroyed. I was really worried that my car would be totaled…and I did not want to buy a new car. I picked it up after waiting for parts to arrive and the work to be done. Stephanie in the office was very…
Going to CarStar to have my car repaired was really a pleasant experience. The people there was helpful in all the ways I needed. They were polite and explained to me the things I didn't know about. I would highly recommend them to you for the best of service. R. Williams
Just recently had my car taken here for body repair from an accident I was in. I have to say, job well done. The communication was great. It’s not their fault parts are on back order. My car looks the exact same as I bought it. I highly recommend these guys as they did an outstanding job. Stephanie is extremely nice & informative. Great job car star!!!
Amazing work! Very professional staff that TRULY cares about their customers! They explained everything and put my mind at ease. I HIGHLY recommend them for any repairs needed on your vehicle! I will never take my car any place else! Thank you for everything!
This was a great experience due to the situation I was delt with. The estimated time was a month and they deliver a whole week early and I was very happy with the work. Highly recommended and would go back if I had to get work done to any vehicle.
I Highly recommend CARSTAR for all your vehicles needs. They did a fantastic job on my Toyota Corolla.2021 they had to replace the door and paint my car. after it was done, my car looked like the day I took it of the lot. I really appreciated that they kept me informed step by step. This is a great company and the…
CarStar was able to get my Cadillac SUV in for repairs quickly, and kept me updated every step of the way. Pick up & drop off were super easy. Stephanie was kind and handled everything. We will definitely be returning for body work when needed in the future.
Had a broken rear door window and needed repaint. Stephanie was very informative and kept me updated. They did a great job. Highly recommend them if you need work done
Repair only took three days to complete and gave updates through text messages. Did not expect the car to be detailed inside but they went above the expectation. Would recommend.
CARSTAR came highly recommended by my insurance company for my truck repairs. My experience with CARSTAR was the moment I decided to go with this company and called and made and appointment to bring my truck in. From the customer service I received over the phone and through the whole process from beginning to end…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 292 | — |
| Painting | 145 | — |
| Steering & suspension repair | 23 | — |
| Electrical | 12 | — |
| Tires | 12 | — |
| Welding | 12 | — |
| Auto engine diagnostic | 9 | — |
| Transmission | 7 | — |
