Experts Reviews · Company report
Cartime Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Cartime Automotive

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 599 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cartime Automotive is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cartime Automotive is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cartime Automotive is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cartime Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cartime Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cartime Automotive is better than 87% of auto repair shops.A
87

Reviews for your job

Customers hired Cartime Automotive for 8 kinds of job.

Cartime Automotive for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#155 / 578
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “General repairs & maintenance” · showing 20

AndreaLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I passed by this shop everyday to and from work and decided to stop because I needed some work done to my car, Stephanie was very attentive listening to the issue with my car. The mechanics did a great job and the price was great. I have been back several times and will continue to go . Stephanie is so friendly,…

Electrical repairGeneral repairs & maintenance
Carla17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I wish all mechanics/auto repair businesses had the same mindset that Stephanie does. Being the owner- she needs to be profitable, but she always has your best interest in mind. My husband bought motor mounts on Amazon for his 2013 Lexus ES350 & took them to Cartime Automotive for installation. They didn’t fit…

Great priceAuto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Honest reliable mechanic Stephanie and her crew are best And she had lots of snacks at shop for free BONUS!!

Auto battery replacementGeneral repairs & maintenanceAuto brake repair
Lex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Honestly the most honest shop I’ve ever been to! They don’t care about jipping you they just want to get it done , fast , honest and right! DEFINITELY my go to shop from now on!!

General repairs & maintenanceBattery
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent experience, which is rare in this industry. . Very friendly customer service. Expert mechanic work at a reasonable price. Would highly recommend.

Great priceGeneral repairs & maintenance
PeterLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This is the greatest garage for conventional internal combustion vehicles ever. Recently, I had a check engine light come on, it was apparently the O2 sensor. They changed it, it still threw the check engine light, then they put the original part back in and returned the replacement (because it was possibly bad),…

TransmissionAir & cabin filter replacementGeneral repairs & maintenance
Shaila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Stephanie was so attentive and clear with the problems my car was experiencing. She was reasonable with the prices as well and super sweet! My car is working normally again.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
TabithaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I originally went to Cartime Automotive just to get a quote on my AC, but during the conversation I mentioned another car I had that had been in an accident. Stephanie went above and beyond—she actually came to my home, looked at both vehicles, and gave me an incredible price on everything. Not only was the pricing…

Reasonable priceAuto body & trim repairGeneral repairs & maintenanceAuto body & trim replacement
MayerlingLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excelente atención y servicio. Atendida por su propia dueña y con mecánicos profesionales.

Reasonable priceGeneral repairs & maintenance
Jawad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience, the staff are amazing and very friendly. The work is professional. Definitely recommend coming here!

Customer photo from Jawad's review
Great priceGeneral repairs & maintenance
Tabatha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wonderful people, family oriented. Great place to take your cars to get looked at. Great prices highly recommend.

Great priceGeneral repairs & maintenanceAuto battery maintenanceOil change
MirandaLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I don’t usually take time to write long reviews, but CARTIME AUTOMOTIVE truly deserves one. From the moment you walk into their shop, the first thing you notice is the aesthetics. The space is clean, organized, and welcoming—not chaotic or intimidating like some auto repair shops can feel. It immediately puts you…

Customer photo from Miranda's review
Reasonable priceAir & cabin filter replacementExhaustAuto battery replacement
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Please let me tell you about Stephanie and her crew! They have taken care of of my old Nissan Murano and this girl is so happy! I had some concerns and some complaints and to their credit they took care of me without any issues or complaining. They are very professional and very helpful and knowledgeable about what…

Great priceSteering & suspension repairGeneral repairs & maintenanceBrakes
Mrs.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Has been great service provider for our vehicles!

Reasonable priceGeneral repairs & maintenance
EJ11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stefanie and her team did an excellent job taking care of some intense engine work on my F150. They were polite, informative, attentive, and took care of the issues they found quickly and thoroughly. I drove from the heights out to cartime after a recommendation and I see why, now. These guys are worth the trip!

Reasonable priceGeneral repairs & maintenanceEngine repairAuto maintenance
KishaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is great, and trust worthy, they do really care and do great work!

Reasonable priceGeneral repairs & maintenance
OWLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This establishment is so friendly. They offer you water and snacks while you wait for your car to be worked on. They also have affordable prices. We will definitely be coming back.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Here at Cartime, they offered great service. I had my brakes, lower control arm, and upper control arm replaced. They also did an engine swap. My car runs good as new. I will bring my vehicle anytime I have an issue.

Great priceAuto battery replacementSteering & suspension repairGeneral repairs & maintenance
Jerry10 months ago★★★★★

Rating only, no written review.

General repairs & maintenance
Liza9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic

Show more general repairs & maintenance reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 1%Not sure 0%

Jobs customers hired them for

Compare with