Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
Cartime Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Cartime Automotive

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #126Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 599 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cartime Automotive is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cartime Automotive is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cartime Automotive is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cartime Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cartime Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cartime Automotive is better than 87% of auto repair shops.A
87

Reviews for your job

Customers hired Cartime Automotive for 8 kinds of job.

Cartime Automotive for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#317 / 553
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Steering & suspension repair”

Kashian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Big props to Stefanie, she is so kind and reasonable. she worked with me about getting my car repaired she is so nice and honest. I truly recommend this mechanic shop if you want the best and affordable price

Great priceSteering & suspension repairSteering & suspension replacement
Arlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I honestly cannot recommend this shop enough. I brought my 2007 Ford F-150 Lariat here as a regular paying customer, and from the beginning, I was treated with honesty, respect, and professionalism. This is a true mom-and-pop shop, I was completely fine with their pricing for the quality of work they provide. My…

Great priceTransmissionElectrical repairExhaust
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Please let me tell you about Stephanie and her crew! They have taken care of of my old Nissan Murano and this girl is so happy! I had some concerns and some complaints and to their credit they took care of me without any issues or complaining. They are very professional and very helpful and knowledgeable about what…

Great priceSteering & suspension repairGeneral repairs & maintenanceBrakes
Deitria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Stephanie was amazing ! I got great clear instructions on what was needed for my repairs. Parts arrived in a timely manner 3 people worked on my vehicle and got me out for my appointment. I am a single woman and this meant so much to me. I didn’t feel like I was being lied to and my experience was amazing, even my…

Great priceSteering & suspension repairBrakes
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Here at Cartime, they offered great service. I had my brakes, lower control arm, and upper control arm replaced. They also did an engine swap. My car runs good as new. I will bring my vehicle anytime I have an issue.

Great priceAuto battery replacementSteering & suspension repairGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance21—
Oil change19—
Transmission15—
Brakes9—
Auto battery replacement9—
Auto maintenance8—
Auto body & trim repair8—
Engine repair8—

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