Casey Nelson Exteriors

Contractor · Lincoln, NE · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%13+0.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 35 window replacement servicesPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 620 Google reviews · 24 photos
98%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Oct 2026latest review

Casey Nelson Exteriors at a glance

Google reviewers rate Casey Nelson Exteriors five stars based on six hundred twenty reviews, with the owner responding to a small percentage of feedback. Customers frequently praise the crew's punctuality, professional communication, fair pricing, and thorough daily cleanup during siding, window, and gutter installations. While most experiences are positive, a minority of low-star reviews cite concerns regarding installation quality, unaddressed moisture issues, and unresponsiveness when requesting repairs.

  • Google rating: 5.0 out of 5 from 620 reviews (98% five-star).
  • Reviews on this page: 620 Google reviews (534 with written comments, 72 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Window Replacement Service serving Lincoln, Nebraska.

Data from Google, last updated October 26, 2026.

Score profile vs other window replacement services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction96Reliability95Craft & service100Value100Momentum100Replies to reviews13Satisfaction: 96 (median 91)Reliability: 95 (median 89)Craft & service: 100 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 13 (median 57)
Casey Nelson ExteriorsWindow Replacement Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casey Nelson Exteriors: 96/100 on this factor. Category median: 91.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casey Nelson Exteriors: 95/100 on this factor. Category median: 89.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casey Nelson Exteriors: 100/100 on this factor. Category median: 91.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casey Nelson Exteriors: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casey Nelson Exteriors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casey Nelson Exteriors: 13/100 on this factor. Category median: 57.F
13

Bar = this company · dark tick = category median.

Star ratings

620 Google reviews we collected

  • 5 stars60798%
  • 4 stars61%
  • 3 stars10%
  • 2 stars10%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 534 written reviews

  • Praise1,17398%
  • Complaints182%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4236%
  • Reasonable6958%
  • Overpriced00%
  • Not sure76%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude26122%
  • Quality & results25621%
  • Would recommend22119%
  • Speed & response20317%
  • Communication13812%
  • Price & value797%
  • Honesty & trust333%

What customers talk about

We read 534 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff throughout the process were professional and everything went according to how it was explained.”
  • “The installers even did a fantastic job cleaning up after.”
    “definitely the run around and definitely poor quality.”
  • “Highly recommend and will come back for more home projects to work on in the future!”
  • “They did a great job - on time and on budget and quality installation.”
    “All went well and stayed directly on schedule except for small delay due to the weather They finished sooner than I expected.”
  • “Casey was very helpful working through our options and explaining everything.”
  • “…rdy siding Casey Nelson Exteriors came and gave us a bid that seemed reasonable and agreed to order and install within a very reasonable time frame.…”
    “So buyer beware and check in to things because with the decking and new soffits and insulation we have spent as much as the siding cost.”
  • “The service was excellent and highly professional, and the pricing was incredibly fair and transparent.”
    “Casey Nelson lied , he said all his workers are bonded and licensed.”

People customers mention

  • Carlos 27 reviews
  • Ryan 19 reviews
  • Noe 15 reviews
  • Manny 13 reviews
  • Sean 11 reviews
  • Mario 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Casey Nelson Exteriors for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

tins1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

All the workers were great and friendly. They all did a great job loved the experience.

Not sureHome renovations
TotamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We hired Casey Nelson Exterior to replace our siding. They did everything they said they would do. The staff throughout the process were professional and everything went according to how it was explained. The installers even did a fantastic job cleaning up after. We had a different company replace our roof, and…

Reasonable priceInstallation
Lenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Top tier organization: from Casey's siding consultation, Ryan’s scheduling and the receptionist’s professionalism - easy process. Siding removal and replacement had clean positive results each day. Kudos to Armando, Luis and Freddy for their consistent work ethic and friendly leadership from Carlos. Results were…

Reasonable priceInstallation
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Casey was very helpful working through our options and explaining everything. Carlos and the crew did great work. Highly recommend!

Monte10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Casey’s installed a sofit under our deck primarily to eliminate areas for birds and bats to nest. They did a great job - on time and on budget and quality installation.

Reasonable priceHome renovations
MarkyLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

From start to finish, the team at Casey Nelson dressed my home to impress. Sergio and crew went above and beyond to ensure my questions were answered and my few minor concerns were immediately addressed and resolved. Communication throughout the process was flawless. I'm confident my home will look its best for…

Reasonable priceService not listed

Photos

Customer reviews

5.0 ★★★★★ 620 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
tins stone1 reviewTotal number of Google reviews tins has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All the workers were great and friendly. They all did a great job loved the experience.

  • Price assessment: Not sure
  • Services: Home renovations
Totam 21Local Guide · 23 reviewsTotal number of Google reviews Totam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired Casey Nelson Exterior to replace our siding. They did everything they said they would do. The staff throughout the process were professional and everything went according to how it was explained. The installers even did a fantastic job cleaning up after. We had a different company replace our roof, and they did NOTHING they said they would do, so this was a pleasant surprise. I would use them again if I were to have a need. Thank you for restoring my faith in home improvement contractors.

  • Price assessment: Reasonable price
  • Services: Installation
Lenny Gealow2 reviewsTotal number of Google reviews Lenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top tier organization: from Casey's siding consultation, Ryan’s scheduling and the receptionist’s professionalism - easy process. Siding removal and replacement had clean positive results each day. Kudos to Armando, Luis and Freddy for their consistent work ethic and friendly leadership from Carlos. Results were better than expected and so was the experience.

  • Price assessment: Reasonable price
  • Services: Installation
Fiona DahlbergLocal Guide · 121 reviewsTotal number of Google reviews Fiona has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good work, friendly and communicative

  • Price assessment: Great price
Tom McCarty7 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Casey was very helpful working through our options and explaining everything. Carlos and the crew did great work. Highly recommend!

Monte Froehlich10 reviewsTotal number of Google reviews Monte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Casey’s installed a sofit under our deck primarily to eliminate areas for birds and bats to nest. They did a great job - on time and on budget and quality installation.

  • Price assessment: Reasonable price
  • Services: Home renovations
Marky BLocal Guide · 64 reviewsTotal number of Google reviews Marky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From start to finish, the team at Casey Nelson dressed my home to impress. Sergio and crew went above and beyond to ensure my questions were answered and my few minor concerns were immediately addressed and resolved. Communication throughout the process was flawless. I'm confident my home will look its best for years to come. They will be the first I call should further improvements be required.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a week ago

Thanks Mark, enjoy your new siding.

Sandy Stewart8 reviewsTotal number of Google reviews Sandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

got the new hardy siding and love it. it was a tough install due to weather but that did not stop them from doing a great job. i appreciate they cleaned up every night before leaving for the day. i would highly recommend

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a week ago

Thanks Sandy, we are glad you enjoy your new James Hardie siding.

Dan GreinerLocal Guide · 18 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional performance by the installation crew. As close to perfection as possible and extremely courteous. Every aspect of the entire siding job went beyond satisfaction

  • Price assessment: Reasonable price
Response from the owner · a week ago

Thanks Dan, enjoy your James Hardie siding.

Cheryll Greiner5 reviewsTotal number of Google reviews Cheryll has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We decided to have our home resided using James Hardy siding Casey Nelson Exteriors came and gave us a bid that seemed reasonable and agreed to order and install within a very reasonable time frame. All went well and stayed directly on schedule except for small delay due to the weather They finished sooner than I expected. As far as I can see the installation is flawless and exceeds our expectations

  • Price assessment: Reasonable price
  • Services: Home renovations, Remodeling
Response from the owner · a week ago

Thanks Cheryll, weather does cause delays occasionally but we are glad it was only a small delay and you enjoy your James Hardie siding.

Casey Nelson Exteriors on Google Maps →

Business details