Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for electric car charger installation

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Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$680–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 100/100.How Job match is calculatedBuilt only from reviews Google tagged “Electric car charger installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 159 Google reviews tagged “Electric car charger installation” · showing 20

Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were extremely professional in every manner of the word. They showed up on time, kept to schedule, did outstanding work, and were much lower than other bids. They handled all of the Power Company coordination and had the City inspection set like clockwork. I would absolutely use them again and recommend them…

Electrical panel replacement or upgradingElectric car charger installation
ChrisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

John was amazing! I had him install a Tesla charging station for my daughter’s garage. He was very responsive. No run around. Got out to her house and had it installed within a few days (including providing the charger for her). Helped me choose the most cost efficient way to get it installed. Everything went smooth…

Customer photo from Chris's review
Great priceElectric car charger installation
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I genuinely cannot say enough good things about Braydin and the experience I had with Castle Electrical. He came out to install my Tesla Wall Connector, and this may honestly have been the best customer service experience I’ve ever had with any company. From the moment he arrived, Braydin was exceptionally…

Reasonable priceElectric car charger installation
Devon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used Castle for EV charger installation at two homes. Each time our experience has been exceptional. John is so easy to connect and schedule with. The installation and quality of work was great. We will definitely use this company again for any of our electrical needs.

Paid $500–1,000Great priceElectric car charger installation
Bilal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Great experience with Castle Electrical & Lighting. Excellent communication from start to finish, showed up right on time, and was very professional. He took the time to explain everything about the Tesla Wall Connector installation and made sure I understood how it all worked. Quality work and great service. Highly recommend!

Paid $500–1,000Reasonable priceElectric car charger installation
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Braydin installed a ChargePoint EV hardwired station in the garage. He performed a clean, professional installation while providing thorough descriptions, explanations and education on the install and unit setup. He addressed all questions throughout the install and meet all needs and interest expressed.

Paid $500–1,000Great priceElectric car charger installation
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clean and professional electrical install from John at Castle Electrical. I had a Tesla EV Wall Charger installed. John responded to my request for service in less than an hour. He performed the install, cleaned up, and got everything working in a timely manner. Much appreciated and highly recommended. ⚡️🏎️

Great priceElectrical panel replacement or upgradingElectric car charger installation
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everyone that I dealt with was very professional and knowledgeable. The installers were great and made sure everything was set up how I wanted.

Electric car charger installation
SamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We recently purchased an electric vehicle and needed a new circuit installed in our garage for charging. John came highly recommended from a friend who recently had a Tesla charger installed. I can now also highly recommend John's work. I spoke with John via text and phone and got a quote prior to scheduling the…

Paid $1,000–1,500Reasonable priceElectric car charger installation
VinceLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They installed an EV outlet for me, no hassle. Easy and accurate quote, communicative and know what they are doing when it comes to EV charging. Highly recommend them - I will call again when I need more help! EDIT: I called Castle back out for a second outlet for another EV and John came and set me up with another…

Great priceElectric car charger installation
ZoeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome work. Reasonable price with professional electrician installation.

Customer photo from Zoe's review
Paid $500–1,000Great priceElectric car charger installation
Jacqueline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

EV Charger Install. Service was top-notch. Communication was wonderful — responsive, informative and helpful. One of the best service provider experiences we’ve had. Would recommend and use again!

Paid $3,000–3,500Reasonable priceElectric car charger installation
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John communicated really well with us regarding what preparations were needed and what to expect the day of the installation. They were fast, thorough, kept a clean work area, and even answered questions promptly post-installation. Their services made the entire process easy and it was a pleasure to work with them.

Great priceElectrical panel repairElectric car charger installation
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

arrived when expected, super friendly, and worked quickly. would definitely reach out to them for future services.

Customer photo from Michael's review
Paid $1,500–2,000Reasonable priceElectric car charger installation
Lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic all around! excellent communication, professional, clean install and left everything perfect. I’ve been looking for a reliable electrician for years and can highly recommend John.

Electric car charger installation
Zachary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience with Castle Electric, got a very fast fair quote for an EV charger as well as some other miscellaneous smaller jobs. Scheduled fast and arrived on time, walked us through every step with updates along the way. Will be going to them for any further electrical needs as well as recommending them to any family or friends!

Customer photo from Zachary's review
Paid $500–1,000Great priceLight fixture installationElectrical outlet & switch relocationElectric car charger installation
GusLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert & Bradin ran a new line from the breaker box to the garage, and installed a Tesla charger. All that in just 1.5 hours. Amazing. Works great.

Paid $1,600–1,800Reasonable priceElectric car charger installation
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert and Braydon were professional and did a fantastic job installing the wiring that we needed done.

Paid $1,000–1,200Great priceElectric car charger installation
Dean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis the technician works quickly and reliably. He installed my level 2 charger in about 3 hours. The owner recommended the charger which was offered at a discount through my local utility. Charging is so much faster.

Paid $1,400–1,600Reasonable priceElectric car charger installation
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Robert and Braydon did a fantastic job and very competent. They were friendly and kept us informed while they set up the charger. We highly recommended them.

Paid $1,600–1,800Not sureElectric car charger installation

Show more electric car charger installation reviews (139 more) →

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

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