Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for electrical outlet & switch installation

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Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Electrical outlet & switch installation”

David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had Technician Robert and his partner from Castle Electric out this morning for a whole spa wiring junction box installation.….just outstanding service. They got me in super fast for the project to assist with delivery of the spa. He and his partner worked as a team and knocked the project out in a few hours. They…

Paid $1,200–1,400Great priceElectrical outlet & switch installation
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Robert and Brayden did a great job. Very courteous and professional. The finished product was better than anticipated. Thank you

Paid $2,000+Reasonable priceElectric car charger installationElectrical outlet & switch installation
Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely great company! 5 Stars for being responsive, punctual, respectful, skilled, efficient, friendly, and affordable. They came in today with a laundry list of tasks from us, and knocked them out quickly (after taking time to properly "plastic wrap" the house and ask clarifying questions so that we were all on…

Paid $2,000+Great priceLight fixture installationElectrical outlet & switch relocationElectrical outlet & switch repair
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had Castle install 2 EV chargers at 2 different locations. Also installed a new GFCI outlet in the bathroom. Fast service and attention to detail. John and his team go to 11. Across the board 11. Highly recommend!

Reasonable priceElectrical panel repairElectric car charger installationElectrical outlet & switch installation
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert and Braydin did amazing work today! Quick, efficient, clean, and nice - they moved our recycling container out when the truck came! They left minimal access marks and cleaned up afterward. Highly recommend!

Paid $1,200–1,400Great priceElectrical outlet & switch installationService not listed
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert and Braydin arrived exactly at the scheduled time. They were efficient and professional. The installations were well done. I would highly recommend them.

Reasonable priceInstallationElectric car charger installationElectrical outlet & switch installation
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I agree with all the 5 star reviews for Castle Electrical & Lighting and am happy to report that I had a 5+ star experience with the owner, John, and the rest of his team of professional electricians from start to finish and highly recommend them! John and his team definitely care about their customers. They listen…

Electric car charger installationGround wire installationElectrical outlet & switch installation+ Quality+ Professionalism+ Value
BlakeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used John with Castle Electric a few times in the past and have had great service - so they were my first call when I needed more work done. Robert and Braydin came out to install my EV wall charger and add in a new breaker/outlet in another part of the house. They were great to work with and walked me through…

Customer photo from Blake's review
Electric car charger installationElectrical outlet & switch installationInstallation+ Quality+ Professionalism+ Value
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Castle installed and upgraded an all new panel (had one from the dark “electrical” ages) along with an RV outlet, disconnect for a mini split and did a fantastic job updating my electrical panel so I can add more goodies down the road. Robert and Braydin did a great job with everything and communication was top…

Customer photo from Joe's reviewCustomer photo from Joe's review
Ground wire installationElectrical outlet & switch installationInstallation+ Punctuality+ Quality+ Professionalism
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Organized, great communication, transparent, quality work, and affordable. I was especially impressed by the fact they could have cut a couple of corners, but chose to spend a few extra minutes in a couple of places without any prodding from me, which tells me they are professionals that care about their work and…

Electric car charger installationElectrical wiring installationElectrical outlet & switch installation
Matteo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Now I know why Castle has perfect reviews online. John was great at communicating with me to plan. Then Robert and Braydin went above and beyond the minimum required effort. They made a few little decisions to go out of their way that made a big difference to me. Fully recommend Castle.

Electric car charger installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Curtis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

By far the easiest and best company to work with when it comes to getting your EV charger installed

Electric car charger installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They arrived on time, were very professional and efficient. They did great work and we were very happy with the services.

Electrical outlet & switch installation
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was great. They left out home in perfect shape. They were friendly and efficient. I would definitely recommend this company.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
T10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So impressed with the work of Robert and Braydin from Castle Electric in Scottsdale. They were professional, courteous and did quality work at a fair price. Better yet, they listened to us and provided great advice on our current and future electrical needs. If you’re a homeowner with high expectations for…

Light fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert and Jacob were awesome! They were able to install a new 240V outlet (NEMA 14-50) and my electric car charger exactly where I wanted it. They also routed the line from my box/panel up through the garage attic so the conduit is hidden. Additionally, they sealed off the line from my box where it entered the…

Electric car charger installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert and Jacob installed our EV charger today and it was a great experience. They were professional, courteous and did a great job!

Electrical outlet & switch installation+ Responsiveness+ Quality+ Professionalism
Jack8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert and Jacob installed my Tesla Wall Charger. Not only did they show up ahead of schedule, the knocked out the job in less than an hour. Super friendly and knew what they were doing. Go with these guys, you won’t regret it!

Electrical outlet & switch installation+ Punctuality+ Quality+ Professionalism
ThomasLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are great John is responsive Gave a quote with a text and photo to install my Tesla charger. Super great service from Robert and Jacob on time. Polite professional great pricing quick install I’ll use them again for sure

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John came out and installed a new outlet for me on the outside of my house. He was very professional, friendly, efficient, and reasonably priced. I would highly recommend Castle Electric.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
NateLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Castle communicated professionally from the very beginning. They showed up on time and prepared for the agreed upon work. The job was completed in a timely manner, and the quality of the work was excellent. I will utilize Castle again for future work requiring professional electricians!

Light fixture installationElectrical outlet & switch installationInstallation+ Responsiveness+ Quality+ Professionalism
EmiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Castle Electric the last two years for so many things and every time it's an outstanding experience! From outlets, to hanging TV's, to installing new outlets, dimmers, you name it, they've done it for me. I always request Robert as he is meticulous and super knowledgeable. Strongly recommend their services.

Electric car charger installationFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Johnny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I talked to John at Castle and he was able to get my outlet for my EV installed the day after I called them. One company gave an outrageous estimates, laughable in fact. Then I had another electrician set up but they canceled on me the day before service. But alas, Castle saved the day! John gave me a fair price and…

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We upgraded and changed all of our 30 year old outlets, switches and GFIs in our 2-story home to all newer units. John worked with us in the past and was great this time as owner/organizer with Jason was the onsite electrician who did a great job. Jason was thorough, polite, considerate and went out of his way to…

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Brook1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John installed a Tesla wall charger for me today in addition to some other electrical maintenance things around the house. He was on time, professional, friendly, and delightful to work with. We will certainly call him again for our electrical and lighting needs in the future. I highly recommend him and his company!…

Electrical outlet & switch installationInstallation
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Castle Electric is one of the best service providers we have used time and time again in the North Scottsdale area. The owner, John, is reliable, honest, and efficient. We had a dog run area added which needed lighting, ceiling fans installed, dimmers installed, new light fixtures installed, and automatic timers…

General repairsFan installationLight fixture installation
corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We hired Castle Electrical & Lighting to move and upgrade our panel from 150A to 200A. Our home was built in the late 60's and we had an overhead power line that was too close to the pool. SRP said it was fine, but Scottsdale said it wasn't. I interviewed 7 different electricians, asking each one the same…

Electrical outlet & switch installationElectrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Have used Castle Electric over the years. They always do great work. Have had them install multiple Tesla charging stations. Great job and great value. Very honest and very hard working.

Electric car charger installationGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality
Surfer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
BruceLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Customer photo from Bruce's reviewCustomer photo from Bruce's review
Electric car charger installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electric car charger installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Sherwood5 years ago★★★★★

Rating only, no written review.

General constructionRemodelingGeneral repairs+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

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