Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for electrical outlet & switch repair

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Electrical outlet & switch repair”

Laura9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Absolutely great company! 5 Stars for being responsive, punctual, respectful, skilled, efficient, friendly, and affordable. They came in today with a laundry list of tasks from us, and knocked them out quickly (after taking time to properly "plastic wrap" the house and ask clarifying questions so that we were all on…

Paid $2,000+Great priceLight fixture installationElectrical outlet & switch relocationElectrical outlet & switch repair
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Castle Electric is awesome. John and his guys are fantastic to work with. They are honest, hardworking, and efficient. Great communication every step of the way. I highly, highly recommend Castle Electric.

Great priceElectrical panel replacement or upgradingElectrical outlet & switch repair
Marc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Castle Electrical and Lightning! From start to finish, they were incredibly responsive, helpful, knowledgeable, and professional. I had a Tesla home charger installed and a light switch repaired, and the whole experience was seamless. Their pricing was very reasonable compared to other bids I…

Great priceElectrical outlet & switch repairElectric car charger installation
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is fantastic. Had them install a car charger and replace an old panel. They are definitely my electrician of choice moving forward!

Electric car charger installationElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had an electric dryer that kept shutting off mid-cycle and was told by another electrician that I needed a new dryer! Also my patio outlets were dead and I had an electrician spend two hours try unsuccessfully to solve the issue. I called Castle and spoke to John and Robert and Jacob showed up within 45 minutes.…

Electrical wiring repairElectrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert and Jacob were awesome! Friendly, courteous, professional and did a great installation for our car charger and troubleshot our outlet! Highly recommend Castle Electric & Lighting!

Electric car charger installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Aline7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was in a real bind with my tankless hot water heater not functioning for a couple of days. I had called my plumber, they flushed the system and still my hot water heater kept shutting off at the circuit breaker. They suggested I replace my hot water heater or call an electrician to check my circuit breaker. I…

Electrical outlet & switch repairElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cant say enough good things about this company! They work extremely quick, smart, and clean. Their prices were surprisingly affordable as well! I give them an A+ Jeffrey Schafer Scottsdale

General repairsElectrical outlet & switch repair
DrewLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The leader of Castle Electric is John Marenghi. His employee (Travis) came to my house and installed fans and a number of electrical chores . Travis flat busted his butt today and he did an awesome job at all the tasks. Most impressive was the amount of creativity he used in pulling the wire to various rooms and…

Fan installationInstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Rhonda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

John and his team at Castle Electric were exceptional! They showed up when they said they would, were completely professional in their workmanship and demeanour, and were patient with our questions and "extra asks" that invariably pop up. I would. without reservation, recommend them to anyone looking for a fair…

Light fixture installationInstallationElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have worked with Castle Electric for over five years now on numerous projects. They have done everything from changing out a ceiling fan to changing out an entire electrical box to all the electrical work on a Home renovation. The guys are fantastic! Friendly, professional, clean!

General constructionRemodelingGeneral repairs+ Responsiveness+ Punctuality+ Quality
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Have used Castle Electric over the years. They always do great work. Have had them install multiple Tesla charging stations. Great job and great value. Very honest and very hard working.

Electric car charger installationGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality
Sherwood5 years ago★★★★★

Rating only, no written review.

General constructionRemodelingGeneral repairs+ Responsiveness+ Punctuality+ Quality
Michael5 years ago★★★★★

Rating only, no written review.

General repairsFan repairLight fixture repair+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

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