Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

📞 Call (480) 570-8014Request a call backWebsite ↗

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
—

Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for electrical panel repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$888
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Electrical panel repair”

Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John communicated really well with us regarding what preparations were needed and what to expect the day of the installation. They were fast, thorough, kept a clean work area, and even answered questions promptly post-installation. Their services made the entire process easy and it was a pleasure to work with them.

Great priceElectrical panel repairElectric car charger installation
ScottLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Castle Electrical. They are very responsive, which was really appreciated when my electrical panel failed and needed replacing. John was able to get the very time consuming job done quickly and even overcame some tricky technical challenges with some peculiar wiring in my older home.…

Reasonable priceElectrical panel repair
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic service. Extremely professional. Would highly recommend.

Electrical outlet & switch relocationElectrical panel repairElectrical panel replacement or upgrading
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had Castle install 2 EV chargers at 2 different locations. Also installed a new GFCI outlet in the bathroom. Fast service and attention to detail. John and his team go to 11. Across the board 11. Highly recommend!

Reasonable priceElectrical panel repairElectric car charger installationElectrical outlet & switch installation
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is fantastic. Had them install a car charger and replace an old panel. They are definitely my electrician of choice moving forward!

Electric car charger installationElectrical outlet & switch repairElectrical panel repair+ Responsiveness+ Punctuality+ Quality
AllonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used John for several projects now. He is responsive, on time, and does excellent work. His prices are fair and transparent. Highly recommend!

Electric car charger installationElectrical panel repair+ Quality+ Professionalism+ Value
Brent8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Castle Elec did everything and more than I could expect at a fair price. He pointed out ways to make the install of my Tesla charger more efficient which I appreciated and made his job take longer to help me. Once completed with the install he stayed and tested the charger and panel. I will definitely call Castle Elec with all my future electric needs.

Electric car charger installationElectrical panel repair+ Quality+ Professionalism+ Value
corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We hired Castle Electrical & Lighting to move and upgrade our panel from 150A to 200A. Our home was built in the late 60's and we had an overhead power line that was too close to the pool. SRP said it was fine, but Scottsdale said it wasn't. I interviewed 7 different electricians, asking each one the same…

Electrical outlet & switch installationElectrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Have used Castle Electric over the years. They always do great work. Have had them install multiple Tesla charging stations. Great job and great value. Very honest and very hard working.

Electric car charger installationGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality
Sherwood5 years ago★★★★★

Rating only, no written review.

General constructionRemodelingGeneral repairs+ Responsiveness+ Punctuality+ Quality
Michael5 years ago★★★★★

Rating only, no written review.

General repairsFan repairLight fixture repair+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Electric car charger installation159$680–$1.6k
Installation49$351–$3.2k
Electrical panel replacement or upgrading36$1.9k–$4.3k
Electrical outlet & switch installation32$248–$958
Light fixture installation22$196–$811
Electrical outlet & switch relocation21$224–$807
Electrical outlet & switch repair14$114–$415
Electrical panel repair11$209–$888

Compare with

Livewire Electrician LLC - Residential Electrical Services in Phoenix logoLivewire Electrician LLC - Residential Electrical Services in PhoenixExperts Score 100Phoenix · 5.00★Arizona Premier Electric logoArizona Premier ElectricExperts Score 100Phoenix · 5.00★Azgard Electric, Inc. logoAzgard Electric, Inc.Experts Score 98Phoenix · 5.00★