Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for electrical panel replacement or upgrading

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Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Electrical panel replacement or upgrading” · showing 20

Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were extremely professional in every manner of the word. They showed up on time, kept to schedule, did outstanding work, and were much lower than other bids. They handled all of the Power Company coordination and had the City inspection set like clockwork. I would absolutely use them again and recommend them…

Electrical panel replacement or upgradingElectric car charger installation
Kyle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Clean and professional electrical install from John at Castle Electrical. I had a Tesla EV Wall Charger installed. John responded to my request for service in less than an hour. He performed the install, cleaned up, and got everything working in a timely manner. Much appreciated and highly recommended. ⚡️🏎️

Great priceElectrical panel replacement or upgradingElectric car charger installation
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent communication and service. Fair and competitive pricing

Paid $1,500–2,000Great priceElectrical panel replacement or upgrading
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My electric went out on a Friday when the temp was to be 111 degrees. I called at 7:45 am and John with Castle Electric was at my house within the hour. I needed a whole new panel. They secured permits and had the panel installed by the end of the day. I was very impressed with their service and response time.

Reasonable priceElectrical panel replacement or upgrading
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called John to ask about getting my main breaker panel replaced on an older home. He answered all my question and was very knowledgeable. He described the permit process in a way that gave me confidence that this job was going to be done the right way. On the day of the job, Robert and Brayden came out and got to…

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
Bt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

What a pleasant surprise!! Of course our panel went out right before vacation and I had to scramble to find a certified electrician to do the repair while we were out of town. through a little coordination we got it done, and even better than that at a very affordable price. We are now going in the summer with…

Great priceElectrical panel replacement or upgrading
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic service. Extremely professional. Would highly recommend.

Electrical outlet & switch relocationElectrical panel repairElectrical panel replacement or upgrading
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Castle Electric is awesome. John and his guys are fantastic to work with. They are honest, hardworking, and efficient. Great communication every step of the way. I highly, highly recommend Castle Electric.

Great priceElectrical panel replacement or upgradingElectrical outlet & switch repair
jp12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Better than expected experience all around. Thanks for doing a great job!

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
Alyssa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Castle Electric is an incredible company. Highly knowledgeable, honest, fast, reliable. I simply cannot recommend using them enough!

Paid $2,000+Great priceElectrical panel replacement or upgrading
ChrisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I recently had the pleasure of working with Robert and Brad from Castle Electrical & Lighting, and I can’t say enough good things about the experience. From the moment they arrived, their courteous and professional demeanor put me completely at ease. They were so pleasant and genuinely kind, chatting just enough to…

Reasonable priceElectrical panel replacement or upgrading
LOLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Castle Electrical and Lighting (Robert and Braydin) did an incredible job replacing our electrical box. If you are looking for an electrical company with a high say-do reputation, please consider Castle!

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was looking to upgrade and replace my 40+ year old electrical panel at my house to accommodate for a Tesla Wall Charger and by luck I contacted Castle Electrical & Lighting plus a couple of other contractors recommended by Tesla. I decided to go w/CE&L for its competitive bid. John came out did the initial…

Customer photo from K's reviewCustomer photo from K's reviewCustomer photo from K's review
Electrical panel replacement or upgrading
Akshaar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience with Robert and Braydin, very efficient and professional.

Paid $2,000+Reasonable priceLight fixture installationElectrical outlet & switch relocationElectrical panel replacement or upgrading
StephenLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert and Braydon we great! They were professional and extremely efficient. Really happy with the work that was done!

Electrical panel replacement or upgradingElectric car charger installation
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were absolutely amazing! I had the pleasure of having them work in both the panel upgrade (from a 200 to a 400 amp) project and the installation of a Tesla charger. Both of them were professional , kind, easy to work with, knowledgeable and able to answer all of my questions. Robert took so much…

InstallationElectrical panel replacement or upgrading
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I agree with all the 5 star reviews for Castle Electrical & Lighting and am happy to report that I had a 5+ star experience with the owner, John, and the rest of his team of professional electricians from start to finish and highly recommend them! John and his team definitely care about their customers. They listen…

Electric car charger installationGround wire installationElectrical outlet & switch installation+ Quality+ Professionalism+ Value
jen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We ran into an emergency with our electrical panel needing replaced. Contacting sales (John) was a breeze, super responsive and got things moving immediately. Very professional and personable. The electricians (Robert and Braydin) showed up within days to start taking care of business on time and very friendly. They…

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Castle installed and upgraded an all new panel (had one from the dark “electrical” ages) along with an RV outlet, disconnect for a mini split and did a fantastic job updating my electrical panel so I can add more goodies down the road. Robert and Braydin did a great job with everything and communication was top…

Customer photo from Joe's reviewCustomer photo from Joe's review
Ground wire installationElectrical outlet & switch installationInstallation+ Punctuality+ Quality+ Professionalism
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Organized, great communication, transparent, quality work, and affordable. I was especially impressed by the fact they could have cut a couple of corners, but chose to spend a few extra minutes in a couple of places without any prodding from me, which tells me they are professionals that care about their work and…

Electric car charger installationElectrical wiring installationElectrical outlet & switch installation

Show more electrical panel replacement or upgrading reviews (16 more) →

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

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