Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for electrical wiring installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$410–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical wiring installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 94

All 7 Google reviews tagged “Electrical wiring installation”

t15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob was overall amazing! Right on time, knowledgeable, skilled, neat and a pleasure to work with. Thank you, and see you next time!

Electrical wiring installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Organized, great communication, transparent, quality work, and affordable. I was especially impressed by the fact they could have cut a couple of corners, but chose to spend a few extra minutes in a couple of places without any prodding from me, which tells me they are professionals that care about their work and…

Electric car charger installationElectrical wiring installationElectrical outlet & switch installation
Matteo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Now I know why Castle has perfect reviews online. John was great at communicating with me to plan. Then Robert and Braydin went above and beyond the minimum required effort. They made a few little decisions to go out of their way that made a big difference to me. Fully recommend Castle.

Electric car charger installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John got back to us right away when we reached out. Scheduling was prompt and his team did an awesome job. Very professional and great quality work.

Electrical wiring installation+ Responsiveness+ Punctuality+ Quality
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert & Braydin from Castle Electrical & Lighting installed my ChargePoint Home Flex EVSE, and the results are better than I expected. They were able to keep the wiring hidden in the wall like I requested, and the installation is very clean. The whole installation from start to finish was completed in just 1 hour…

Customer photo from Christopher's review
Electric car charger installationElectrical wiring installationInstallation+ Punctuality+ Quality+ Professionalism
Robt.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had Castle electric install 220v wiring that went from electrical panel on one side of garage, into attic and across to other side. John the owner did a awesome job. Very neat, clean, and knowledgeable. Did this at a very fair price. If you need an electrician…..look no further and get Castle! What a pleasure! Thanks John!

Electrical wiring installation
Brett4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical wiring installationInstallation+ Responsiveness+ Quality+ Professionalism

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Electric car charger installation159$680–$1.6k
Installation49$351–$3.2k
Electrical panel replacement or upgrading36$1.9k–$4.3k
Electrical outlet & switch installation32$248–$958
Light fixture installation22$196–$811
Electrical outlet & switch relocation21$224–$807
Electrical outlet & switch repair14$114–$415
Electrical panel repair11$209–$888

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