Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for installation

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Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Installation” · showing 20

Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Castle Techs came out and installed my Tesla Wall charger today. I can’t tell you how happy I am with the service and knowledge. They helped connect to WiFi and made sure all was working before they left. Maybe the best experience with a contractor ever. John and his team are by far the best

Paid $400–600Reasonable priceInstallation
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert and Braydin arrived exactly at the scheduled time. They were efficient and professional. The installations were well done. I would highly recommend them.

Reasonable priceInstallationElectric car charger installationElectrical outlet & switch installation
SunilLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Got a Tesla charger installed today coming off of a referral from a friend who installed the same with Castle. John was courteous over the phone with the estimates and he got me scheduled with their earliest availability. Robert and Braydin arrived at the spot on the dot and completed the installation in an hour…

Installation+ Responsiveness+ Punctuality+ Quality
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were absolutely amazing! I had the pleasure of having them work in both the panel upgrade (from a 200 to a 400 amp) project and the installation of a Tesla charger. Both of them were professional , kind, easy to work with, knowledgeable and able to answer all of my questions. Robert took so much…

InstallationElectrical panel replacement or upgrading
Winchell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent installation of EV charger. Very clean work running wiring all around my house out to the garage. Thanks Castle!

Installation+ Responsiveness+ Punctuality+ Quality
Kathryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptionally great job! Can’t say enough good things about castle Electic and their electricians! Thank you!

Electric car charger installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I agree with all the 5 star reviews for Castle Electrical & Lighting and am happy to report that I had a 5+ star experience with the owner, John, and the rest of his team of professional electricians from start to finish and highly recommend them! John and his team definitely care about their customers. They listen…

Electric car charger installationGround wire installationElectrical outlet & switch installation+ Quality+ Professionalism+ Value
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were awesome. They were right on time and very good at communicating options and timing. We will use Castle next time we have electrical needs.

Installation+ Punctuality+ Professionalism
t15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob was overall amazing! Right on time, knowledgeable, skilled, neat and a pleasure to work with. Thank you, and see you next time!

Electrical wiring installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Could not be happier with castle electrical and lighting! They helped us through understanding and choosing which Tesla charger was best for us, set it up quickly, and we’re friendly and professional the entire time. Don’t think we’ll ever use another company for electrical help!

InstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Anna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team! Robert and Braydin were so friendly and worked fast! I highly recommend this company! Thank you guys!!

Customer photo from Anna's review
Installation+ Responsiveness+ Punctuality+ Quality
BlakeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used John with Castle Electric a few times in the past and have had great service - so they were my first call when I needed more work done. Robert and Braydin came out to install my EV wall charger and add in a new breaker/outlet in another part of the house. They were great to work with and walked me through…

Customer photo from Blake's review
Electric car charger installationElectrical outlet & switch installationInstallation+ Quality+ Professionalism+ Value
thom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Guys were helpful and most efficient. Did great work. Highly recommended 👌..... Thom Consiglio

Installation+ Professionalism
matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Workers were professional and on time… install was quick

Installation+ Responsiveness+ Punctuality+ Professionalism
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Castle installed and upgraded an all new panel (had one from the dark “electrical” ages) along with an RV outlet, disconnect for a mini split and did a fantastic job updating my electrical panel so I can add more goodies down the road. Robert and Braydin did a great job with everything and communication was top…

Customer photo from Joe's reviewCustomer photo from Joe's review
Ground wire installationElectrical outlet & switch installationInstallation+ Punctuality+ Quality+ Professionalism
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were AMAZING! Not only were they friendly, but the level of efficiency and quality of their work caught me off guard. I couldn’t believe how fast they finished installing my Tesla Wall Connector. Their entire visit barely lasted 20 minutes and in that time, they were able to confirm where I wanted…

Customer photo from Charles's reviewCustomer photo from Charles's review
Installation+ Responsiveness+ Punctuality+ Quality
sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing experience. Called to get a Tesla charger installed and they had a team out the next morning. Robert and Braydin were here, got everything installed and cleaned up in less than hour!! Highly recommend and will be using them again!

Installation+ Responsiveness+ Punctuality+ Quality
PhilLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast install, professional service. Robert & Braydin did an excellent job.

Installation
May7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service does exist! Excited to share the wonderful work the Castle Electric team did on my project today. Their attention to detail was obvious from the moment they arrived. Thank you again for the professional service provided. I am calling you for my next project!

Installation+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were great. Did all schedule over email. Guys called on their way and showed on time. I asked for additional work while they were here and they were able to accommodate. Would definitely recommend Castle Electric

InstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality

Show more installation reviews (29 more) →

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

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