Experts Reviews · Company report
Castle Electrical & Lighting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Castle Electrical & Lighting

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 508 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Castle Electrical & Lighting is better than 100% of electricians.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Castle Electrical & Lighting is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Castle Electrical & Lighting is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Castle Electrical & Lighting is better than —% of electricians.–
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Reviews for your job

Customers hired Castle Electrical & Lighting for 8 kinds of job.

Castle Electrical & Lighting for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Installation” · showing 40

Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Castle Techs came out and installed my Tesla Wall charger today. I can’t tell you how happy I am with the service and knowledge. They helped connect to WiFi and made sure all was working before they left. Maybe the best experience with a contractor ever. John and his team are by far the best

Paid $400–600Reasonable priceInstallation
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert and Braydin arrived exactly at the scheduled time. They were efficient and professional. The installations were well done. I would highly recommend them.

Reasonable priceInstallationElectric car charger installationElectrical outlet & switch installation
SunilLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Got a Tesla charger installed today coming off of a referral from a friend who installed the same with Castle. John was courteous over the phone with the estimates and he got me scheduled with their earliest availability. Robert and Braydin arrived at the spot on the dot and completed the installation in an hour…

Installation+ Responsiveness+ Punctuality+ Quality
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were absolutely amazing! I had the pleasure of having them work in both the panel upgrade (from a 200 to a 400 amp) project and the installation of a Tesla charger. Both of them were professional , kind, easy to work with, knowledgeable and able to answer all of my questions. Robert took so much…

InstallationElectrical panel replacement or upgrading
Winchell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent installation of EV charger. Very clean work running wiring all around my house out to the garage. Thanks Castle!

Installation+ Responsiveness+ Punctuality+ Quality
Kathryn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptionally great job! Can’t say enough good things about castle Electic and their electricians! Thank you!

Electric car charger installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I agree with all the 5 star reviews for Castle Electrical & Lighting and am happy to report that I had a 5+ star experience with the owner, John, and the rest of his team of professional electricians from start to finish and highly recommend them! John and his team definitely care about their customers. They listen…

Electric car charger installationGround wire installationElectrical outlet & switch installation+ Quality+ Professionalism+ Value
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were awesome. They were right on time and very good at communicating options and timing. We will use Castle next time we have electrical needs.

Installation+ Punctuality+ Professionalism
t15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob was overall amazing! Right on time, knowledgeable, skilled, neat and a pleasure to work with. Thank you, and see you next time!

Electrical wiring installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Could not be happier with castle electrical and lighting! They helped us through understanding and choosing which Tesla charger was best for us, set it up quickly, and we’re friendly and professional the entire time. Don’t think we’ll ever use another company for electrical help!

InstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Anna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team! Robert and Braydin were so friendly and worked fast! I highly recommend this company! Thank you guys!!

Customer photo from Anna's review
Installation+ Responsiveness+ Punctuality+ Quality
BlakeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used John with Castle Electric a few times in the past and have had great service - so they were my first call when I needed more work done. Robert and Braydin came out to install my EV wall charger and add in a new breaker/outlet in another part of the house. They were great to work with and walked me through…

Customer photo from Blake's review
Electric car charger installationElectrical outlet & switch installationInstallation+ Quality+ Professionalism+ Value
thom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Guys were helpful and most efficient. Did great work. Highly recommended 👌..... Thom Consiglio

Installation+ Professionalism
matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Workers were professional and on time… install was quick

Installation+ Responsiveness+ Punctuality+ Professionalism
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Castle installed and upgraded an all new panel (had one from the dark “electrical” ages) along with an RV outlet, disconnect for a mini split and did a fantastic job updating my electrical panel so I can add more goodies down the road. Robert and Braydin did a great job with everything and communication was top…

Customer photo from Joe's reviewCustomer photo from Joe's review
Ground wire installationElectrical outlet & switch installationInstallation+ Punctuality+ Quality+ Professionalism
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were AMAZING! Not only were they friendly, but the level of efficiency and quality of their work caught me off guard. I couldn’t believe how fast they finished installing my Tesla Wall Connector. Their entire visit barely lasted 20 minutes and in that time, they were able to confirm where I wanted…

Customer photo from Charles's reviewCustomer photo from Charles's review
Installation+ Responsiveness+ Punctuality+ Quality
sally11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing experience. Called to get a Tesla charger installed and they had a team out the next morning. Robert and Braydin were here, got everything installed and cleaned up in less than hour!! Highly recommend and will be using them again!

Installation+ Responsiveness+ Punctuality+ Quality
PhilLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast install, professional service. Robert & Braydin did an excellent job.

Installation
May7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service does exist! Excited to share the wonderful work the Castle Electric team did on my project today. Their attention to detail was obvious from the moment they arrived. Thank you again for the professional service provided. I am calling you for my next project!

Installation+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were great. Did all schedule over email. Guys called on their way and showed on time. I asked for additional work while they were here and they were able to accommodate. Would definitely recommend Castle Electric

InstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
HarleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We needed a Tesla wall charger installed. They were communicative and provided a quote quickly. They arrived on time and the work was done quickly, and very well! Definitely recommend their business.

Installation+ Responsiveness+ Punctuality+ Quality
BarryLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had the pleasure of working with John for the installation of a Tesla wall connector, and I am absolutely thrilled with the exceptional service he provided. From start to finish, John's expertise and professionalism were truly outstanding. First and foremost, John demonstrated an impressive level of…

Electric car charger installationInstallation+ Responsiveness+ Punctuality+ Quality
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

two. Great guys explained everything to me very thoroughly. I would recommend Cassel electric and their installers 100%.

Electric car charger installationInstallation+ Responsiveness+ Punctuality+ Quality
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Braydin were on-time, professional, and very informative. I definitely recommend Castle Electrical & Lighting.

Installation+ Responsiveness+ Punctuality+ Quality
Jeanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Braydon and Robert did a great job. They were friendly, professional, and very knowledgeable. The area was cleaned up after the installation and everything worked perfectly.

Installation
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert & Braydin from Castle Electrical & Lighting installed my ChargePoint Home Flex EVSE, and the results are better than I expected. They were able to keep the wiring hidden in the wall like I requested, and the installation is very clean. The whole installation from start to finish was completed in just 1 hour…

Customer photo from Christopher's review
Electric car charger installationElectrical wiring installationInstallation+ Punctuality+ Quality+ Professionalism
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed a 240v outlet in our garage for an EV charger. They were knowledgeable about what was needed. Competitive price, quick to schedule and arrived on time. Crew was friendly, quick and clean. Highly recommend Castle Electric!

Installation+ Responsiveness+ Punctuality+ Quality
Kristofer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at Castle installed my EV chargers and did an absolutely fantastic job. On time, friendly folks, and quality work make them an absolute high value vendor. I wouldn’t hesitate to call them for all of my future electrical work.

Installation+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to Castle electric by a good experience a friend of mine had and already had high expectations for installing a Tesla wall charger. They showed up on time, very professional, and got everything setup in a shorter timeframe than I was expecting. I will definitely use them again in the future.

Installation+ Responsiveness+ Punctuality+ Quality
Stephen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert was on time, efficient, and gave a couple tips! He was great!!

InstallationElectrical panel replacement or upgrading
ToddLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication setting up appointment, worker showed up promptly, a nice professional installation and cleaned up afterwards. The two installers were friendly and kept me in the loop the whole time. I would definitely use them again.

Electric car charger installationInstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Kris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used Castle Electrical and Lighting for 240V car charging outlet in my garage. They were super responsive quickly providing a reasonable fair estimate and were able to schedule the install within days. Installer was professional and knowledgeable. Had to go through a masonry wall but install was clean and fast. Definitely recommend and would use again.

InstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John did a great job. His work easily passed inspection. Thank you for the excellent work.

Installation+ Responsiveness+ Professionalism
NateLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Castle communicated professionally from the very beginning. They showed up on time and prepared for the agreed upon work. The job was completed in a timely manner, and the quality of the work was excellent. I will utilize Castle again for future work requiring professional electricians!

Light fixture installationElectrical outlet & switch installationInstallation+ Responsiveness+ Quality+ Professionalism
Dena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable! Will use again for next project. Our 24 hour mechanical timer broke. When I reached out and sent pictures of the timer and housing, John advised the wrong voltage was currently installed. They came out the next day and the replacement was done quickly.

Installation+ Responsiveness+ Punctuality+ Professionalism
Doug5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Installed the Tesla wall connector for me. Super quick and professional. Great price too. Would recommend them to anyone!

Electric car charger installationInstallation+ Punctuality+ Quality+ Professionalism
Alexander4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John was punctual, on time, and polite. His installation of my EV charger was top notch and he even took the time to show me how the app works and how to sync the charger to it for the first time. He gave me an outstanding price that blew other quotes I had received out of the water. He took the time to clean up his…

Electric car charger installationInstallation+ Punctuality+ Quality+ Professionalism
PLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work installing my Tesla Charger! Totally professional, everything went off without a hitch and a real pleasure to work with Castle Electric and John!

Installation+ Responsiveness+ Punctuality+ Professionalism
Pascal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

From start to finish a professional and quality job. I received a prompt proposal from John the owner of the company. Robert was assigned to the job. He was on time and did a clean installation of my Tesla wall charger. I cannot say enough about the clean and neat job that was performed. Robert further took me…

Electric car charger installationInstallation+ Responsiveness+ Punctuality+ Quality
Brook1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John installed a Tesla wall charger for me today in addition to some other electrical maintenance things around the house. He was on time, professional, friendly, and delightful to work with. We will certainly call him again for our electrical and lighting needs in the future. I highly recommend him and his company!…

Electrical outlet & switch installationInstallation

Show more installation reviews (9 more) →

Price

$1.2k+148% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 0%Not sure 1%

Jobs customers hired them for

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