Garage door supplier · Westerville, OH · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 54%
5.0★★★★★192 Google reviews · 23 photos
99%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CD Doors five stars based on 192 reviews, highlighting prompt same-day or next-day service for spring repairs and door installations. Customers frequently note fair pricing compared to larger competitors, clear communication, and knowledgeable technicians who explain maintenance options without aggressive upselling. However, a small number of low-star reviews describe negative experiences, including a technician hanging up on a caller and another failing to show up for a scheduled appointment without prior notice.
Google rating: 5.0 out of 5 from 192 reviews (99% five-star).
Reviews on this page: 192 Google reviews (181 with written comments, 4 with photos).
Owner responses: the business replied to 8% of reviews.
Most recent review: September 10, 2026.
Service: Garage Door Repair Service serving Westerville, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CD DOORS ( Garage Doors & Motors ): 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CD DOORS ( Garage Doors & Motors ): 91/100 on this factor. Category median: 94.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CD DOORS ( Garage Doors & Motors ): 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CD DOORS ( Garage Doors & Motors ): 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
192 Google reviews we collected
5.0of 5
5 stars19099%
4 stars00%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 181 written reviews
99%praise
Praise50499%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1862%
Reasonable1138%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10621%
Price & value9418%
Would recommend8917%
Quality & results7915%
Staff & attitude7715%
Communication479%
Honesty & trust184%
What customers talk about
We read 181 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“he talked me through how to get the garage door open that night so I could get out and came the next day and fixed spring and sprocket less than $400.”
“He was a no show and never called.”
“No big overhead, Reasonable rates, won't upsell you, and will suggest what may be needed down the road.”
“Great company and highly recommend using then for the next time you need any work on your garage door or need a new one.”
“Chris did a great job obtaining the door required by my condo association.”
“The owner Chris is a consummate professional and highly skilled.”
“His communications through the process to repair a broken spring on our door was excellent.”
“Pricing was fair and completely upfront before any work started.”
People customers mention
Chris57 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CD DOORS ( Garage Doors & Motors ) for 2 kinds of job. Pick one to see what they paid and said.
Ed14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called another company and they came out and quoted over a thousand dollars... stating I needed to upgrade cables, springs, etc...
Called and talked with Chris... he talked me through how to get the garage door open that night so I could get out and came the next day and fixed spring and sprocket less than $400.…
Diane9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chris did a great job obtaining the door required by my condo association... great installation also!
Reasonable priceGarage door consultationGeneral repairs & installation
Mike2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My experience with Chris was nothing short of spectacular! My torsion spring broke yesterday at 6pm and he had me all fixed up by 930am today. When he arrived, he quickly examined my garage door and gave me a few options for how to fix it. He wanted to make sure I was making an educated decision. Afterwards, he got…
Reasonable priceGeneral repairs & installation
KWS5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Needed a garage door spring replacement. Quick contact and fixed the door quickly. Add to that a great price and high quality work. Highly recommend.
Great priceGeneral repairs & installation
DJ3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chris is great! No big overhead, Reasonable rates, won't upsell you, and will suggest what may be needed down the road. I would recommend!!!
Great price
Daniel11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The owner Chris is a consummate professional and highly skilled. His communications through the process to repair a broken spring on our door was excellent. He responded to my request immediately and within 24 hours we were back up and running. He's a local business in westerville and his pricing is much fairer…
I called another company and they came out and quoted over a thousand dollars... stating I needed to upgrade cables, springs, etc...
Called and talked with Chris... he talked me through how to get the garage door open that night so I could get out and came the next day and fixed spring and sprocket less than $400. Great guy. Would highly recommend him and his company!!
Diane Barrett9 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
My experience with Chris was nothing short of spectacular! My torsion spring broke yesterday at 6pm and he had me all fixed up by 930am today. When he arrived, he quickly examined my garage door and gave me a few options for how to fix it. He wanted to make sure I was making an educated decision. Afterwards, he got to work and had my garage door up and running in about 45 minutes. Once finished, he even took the time to show me how to care for the new components to ensure they last longer than the original did. I will absolutely be giving Chris a call in the future and referring him to anyone I know who needs garage repair. Thanks Chris!
Price assessment: Reasonable price
Services: General repairs & installation
KWS5 reviewsiTotal number of Google reviews KWS has written across all businesses on Google Maps, not just this one.
The owner Chris is a consummate professional and highly skilled. His communications through the process to repair a broken spring on our door was excellent. He responded to my request immediately and within 24 hours we were back up and running. He's a local business in westerville and his pricing is much fairer than some of the larger corporate establishments. If you want the best at a fair price, Chris is your garage door guy!!
Ben Coleman4 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Chris and his team did a great job replacing a damaged door of ours. They matched the old style perfectly but also give us a slight upgrade to the door and were able to fit me in very quickly. They were both friendly and courteous and knew what they were doing. Would definitely recommend.
Price assessment: Reasonable price
Services: Garage door consultation, General repairs & installation
Larry Dougherty7 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Chris installed our door in Clintonville about 9 years ago and did a great job. Just had him back out to replace the weatherstripping that had been damaged this winter. Great company and highly recommend using then for the next time you need any work on your garage door or need a new one.
Price assessment: Great price
Services: General repairs & installation
Flash Field Services LLC2 reviewsiTotal number of Google reviews Flash has written across all businesses on Google Maps, not just this one.
Super rude hung up on me when I called to schedule a service
Response from the owner · 2 months ago
I’m sorry u may have us confused with someone else. We have no records or any information of u or your business calling.
If u came through as spam call and tryed to sell us something.
I have flagged and expect a removal of this review.
U could have called back left a voicemail or emailed us any time.
Chad GarnerLocal Guide · 17 reviewsiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
Great experience. I had a broken garage door spring. Chris came out on Saturday morning of a holiday weekend. Super nice guy, very knowledgeable. He explained everything as he went and even helped me fix a bit of trim that needed nailed back on. Highly recommend.
