Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Google reviewers rate CDE Collision Centers 4.8 out of 5 based on 371 reviews, with the owner responding to 95% of feedback. Customers frequently cite timely repairs, professional staff, and consistent communication updates throughout the process. While many praise the quality of work and insurance coordination, recurring criticisms in lower-rated reviews include high pricing, lengthy repair durations, and instances of sloppy execution or paint defects.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
371 Google reviews we collected
Phrases our text analysis found in 226 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 226 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“just finish working on my vehicle and they provided great results.”
“…, clips that were dangling, a broken panel that they had removed and damaged while doing the repair and then put back on.…”
“David was so responsive and helpful in keeping me updated on the progress.”
“Overall, it was a great service experience, and I would definitely recommend this collision center to others.”
“If you care about how your car looks avoid this shop.”
“Very friendly and easy to deal with work was done in timely manner and looks like new”
“David has been easy to work with and he has kept me updated regularly.”
“Pricing is reasonable and the quality of the work is excellent.”
“I went to another shop after, where this time I didn't give my budget upfront and the quoted a price that matched the research I did.”
“I have relied on CDE Collision for many years and will continue to trust all my car body issues to them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired CDE Collision Centers - Des Plaines for 8 kinds of job. Pick one to see what they paid and said.
David Becker is amazing 🤩 someone hit my car in a parking lot and I self paid. He kept me updated during the entire process.. there are no surprise bills when you pick up your car. Highly recommend. We can no longer tell that the car was damaged.
I’ve had C.D.E. work on one of my cars a few times this year and the experience has always been great. David has been easy to work with and he has kept me updated regularly. Pricing is reasonable and the quality of the work is excellent.
Went in for an estimate. staff was very friendly and respectful and they were quick to look over my car and get back to me. I did not end up getting my car fixed here because the price I was quoted was about twice as high as two other local body shops.
C.D.E. just finish working on my vehicle and they provided great results. I love this place and highly recommend it.
CDE Collision did an excellent job repairing my RAV4 after it was T-boned while parked. David was so responsive and helpful in keeping me updated on the progress. My car looks brand new again. I have relied on CDE Collision for many years and will continue to trust all my car body issues to them.
Very very nice people to talk to in person and on phone. My car is 11 yrs old and I was sideswiped. I couldn't have picked a better place to take it. Thank you so much, my car looks young again. It is beautiful!!!!!
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 96 | — |
| Painting | 80 | — |
| General repairs & maintenance | 37 | — |
| Auto detailing | 22 | — |
| Wheel alignment | 16 | — |
| Tires | 11 | — |
| Steering & suspension repair | 9 | — |
| Electrical | 6 | — |
4.8 ★★★★★ 371 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They were real professional, great job
Thank you very much for your feedback! We appreciate your business.
David Becker is amazing 🤩 someone hit my car in a parking lot and I self paid. He kept me updated during the entire process.. there are no surprise bills when you pick up your car. Highly recommend. We can no longer tell that the car was damaged.
I’ve had C.D.E. work on one of my cars a few times this year and the experience has always been great. David has been easy to work with and he has kept me updated regularly. Pricing is reasonable and the quality of the work is excellent.
Thank you for the continued trust in CDE! We’re glad David has made each experience easy and kept you informed throughout the repair process. We appreciate your business!
Went in for an estimate. staff was very friendly and respectful and they were quick to look over my car and get back to me. I did not end up getting my car fixed here because the price I was quoted was about twice as high as two other local body shops.
We thank you for giving us the opportunity to repair your vehicle. We strive to give our customers the most accurate estimates so they can make the best decision on whether to pay for the repairs out of pocket or go through insurance. Due to all the safety features on the newer vehicles, there are certain operations we need to perform to make sure those safety features work properly when you get your vehicle back. We hope whoever repairs your vehicle, makes that a high priority.
C.D.E. just finish working on my vehicle and they provided great results. I love this place and highly recommend it.
Thank you Johnetta for your recommendation. We appreciate your business!
CDE Collision did an excellent job repairing my RAV4 after it was T-boned while parked. David was so responsive and helpful in keeping me updated on the progress. My car looks brand new again. I have relied on CDE Collision for many years and will continue to trust all my car body issues to them.
Thank you for your continued trust in CDE Collision! We’re so glad David kept you informed throughout the repair process and that your RAV4 looks brand new again. We appreciate your loyalty over the years and look forward to being here whenever you need us!
Always 100% professional service and our 2009 Honda looks like brand new.
Thank you so much for your wonderful review. We appreciate your business!
Very very nice people to talk to in person and on phone. My car is 11 yrs old and I was sideswiped. I couldn't have picked a better place to take it. Thank you so much, my car looks young again. It is beautiful!!!!!
Thank you so much for your wonderful review. We are happy to hear that you are satisfied with our work. We appreciate your business!
I was very please with the service. I worked with David and he kept me informed on the progress of the repairs on my car. When I picked up my car, David explained every detail of the repair. I would recommend them to friends and family. Thank You
We appreciate your recommendation. Thank you for trusting CDE Collision Center!
Superb service!
Thank you Gwendolyn for feedback!
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
