Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Google reviewers rate Center for Balance and Rehabilitation 4.9 out of 5 stars based on 102 reviews. Patients frequently highlight the clinic's expertise in vestibular, pelvic floor, and orthopedic rehabilitation, praising staff for their professional communication and personalized treatment plans. While most feedback is positive regarding the supportive atmosphere, one low-star review cites a significant delay in receiving a bill and a discrepancy regarding insurance network status.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
102 Google reviews we collected
Phrases our text analysis found in 87 written reviews
How often each topic comes up in the written reviews
We read 87 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A compassionate, professional and caring staff regardless of your PT needs.”
“I’m so thankful I found her and would recommend her without hesitation!”
“Also appreciated that each of my appointments were actual thorough appointments, not just 15 minute visits.”
“They are excellent at explaining what each maneuver is, how to do it and how it is/will benefit me.”
“Has managed my pain and symptoms during my second pregnancy quickly and effectively.”
“She is incredibly personable, caring, and genuinely invested in helping her patients.”
praise complaint · found by our text analysis, Google review wording unchanged.
Very professional and knowledgeable. Vertigo issues completely resolved due to Dr Deakle and his wonderful staff. Highly recommend
A compassionate, professional and caring staff regardless of your PT needs. From the minute you walk in and are greeted by Whitney, you will know you found the right place!
I came to CBR for fracture rehab and osteoporosis therapy. I work with Erica (PT) and Emily (PTA). They are excellent at explaining what each maneuver is, how to do it and how it is/will benefit me. Both are easy to work with and listen to my concerns. I have asked them to push me and they do - usually with a good…
I cannot recommend her enough! She is incredibly personable, caring, and genuinely invested in helping her patients. She consistently goes above and beyond, including taking the time to research things specifically related to my individual needs rather than just taking a one-size-fits-all approach. I started seeing…
My phone call experience with Courtney has always been so exceptional! Whitney was also so much help to me with such an amazing smile! I love CBR!!
Everything was excellent !! The staff was wonderful!! Thank you Eric Dekle and Dr. Erica Dekle !!
4.9 ★★★★★ 102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very professional and knowledgeable. Vertigo issues completely resolved due to Dr Deakle and his wonderful staff. Highly recommend
A compassionate, professional and caring staff regardless of your PT needs. From the minute you walk in and are greeted by Whitney, you will know you found the right place!
This is a special place with wonderful people! Life-changing therapies and care! I'm not even really sure how to write a review when they've quite literally helped bring my daughter back to us! After a year of trying to find answers, we went to Eric Dekle for vestibular therapy and Erica Dekle for physical therapy for our daughter. The vestibular therapies and program Eric Dekle created has been the only thing that moved the needle and our daughter is walking, moving her head, going up and down stairs, entering buildings and crossing streets again! She's not home bound anymore! We could never imagine her vestibular system could cause so much distress. For physical therapy, Erica Dekle is helping her strengthen her body after months of inactivity due to vertigo. Our daughter is walking with more confidence and we can never thank them enough for helping our child. They are so good with her! Our family is enternally grateful for the care and dedication they've provided to our whole family. They are professional and kind and VERY knowledgeable.
I came to CBR for fracture rehab and osteoporosis therapy. I work with Erica (PT) and Emily (PTA). They are excellent at explaining what each maneuver is, how to do it and how it is/will benefit me. Both are easy to work with and listen to my concerns. I have asked them to push me and they do - usually with a good sense of humor. In fact, everyone at CBR are very helpful and seem happy to be there. Highly recommend.
I cannot recommend her enough! She is incredibly personable, caring, and genuinely invested in helping her patients. She consistently goes above and beyond, including taking the time to research things specifically related to my individual needs rather than just taking a one-size-fits-all approach. I started seeing her during pregnancy for severe pelvic girdle pain and instability. At my worst, I could barely get around even with a walker, and she has helped me get to the point where I’m walking independently again with SO much less pain. The difference in my mobility and quality of life has been incredible. I’m so thankful I found her and would recommend her without hesitation!
My phone call experience with Courtney has always been so exceptional! Whitney was also so much help to me with such an amazing smile! I love CBR!!
Everything was excellent !! The staff was wonderful!! Thank you Eric Dekle and Dr. Erica Dekle !!
Absolutely loved coming here for pelvic floor therapy. Everyone is super friendly and Erica and Emily are the best! They listened to my concerns and created a plan for me specific to my needs. Also appreciated that each of my appointments were actual thorough appointments, not just 15 minute visits. If you need pelvic floor PT, I highly recommend seeing them!
I have been seeing Erica for pelvic floor therapy after years of unexplained issues. Erica has been so informative and helpful in explaining different imbalances and how to correct them. I have seen such an improvement in my overall mobility and previous concerns. Highly recommend for all women!
Dr. Erica is the best pelvic floor PT I’ve seen! Has managed my pain and symptoms during my second pregnancy quickly and effectively. She’s so knowledgeable and caring!
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
