Ana Gaona4 reviewsTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest chiropractor in Mobile
Port City Family Chiropractic - A Max Living Health Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%87+24.6Replies to reviews 8%74+6.1Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 30 wellness centersPosition by Experts Score among all companies we track in this category. · better than 34%
5.0 ★★★★★ 233 Google reviews · 19 photos
99%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
27%reviews answered by the owner
Oct 2026latest review
Port City Family Chiropractic - A Max Living Health Center at a glance
Google reviewers rate this Mobile chiropractor five stars based on 233 reviews, highlighting a welcoming, family-oriented atmosphere with quick appointments and a dedicated children's playroom. Patients frequently cite effective care for various conditions, including newborns and chronic ailments, noting that staff explain treatments thoroughly and use X-rays to track progress. While the practice hosts community events and offers workshops, two one-star reviews criticize the noisy waiting room environment, stating it creates a stressful experience for individuals seeking quiet therapeutic care.
- Google rating: 5.0 out of 5 from 233 reviews (99% five-star).
- Reviews on this page: 233 Google reviews (177 with written comments, 7 with photos).
- Owner responses: the business replied to 27% of reviews.
- Most recent review: October 31, 2026.
- Service: Wellness Center serving Mobile, Alabama.
Data from Google, last updated November 1, 2026.
Score profile vs other wellness centers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Port City Family Chiropractic - A Max Living Health Center: 94/100 on this factor. Category median: 95.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Port City Family Chiropractic - A Max Living Health Center: 87/100 on this factor. Category median: 92.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Port City Family Chiropractic - A Max Living Health Center: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Port City Family Chiropractic - A Max Living Health Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Port City Family Chiropractic - A Max Living Health Center: 74/100 on this factor. Category median: 81.B
74
Bar = this company · dark tick = category median.
Star ratings
233 Google reviews we collected
- 5 stars23099%
- 4 stars10%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 177 written reviews
- Praise15795%
- Complaints85%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6841%
- Would recommend3119%
- Quality & results3018%
- Communication1811%
- Honesty & trust95%
- Speed & response74%
- Price & value21%
What customers talk about
We read 177 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone was absolutely wonderful, kind, and welcoming.”
“I highly recommend them to anyone looking for excellent care and friendly service.”
“I have had a great experience at Port City and cannot recommend them enough!”
“My son Mark and I had a wonderful experience at Port City Chiropractic!”
“Horrible atmosphere not a therapeutic experience at all.”
“The staff there are amazing with him and explain everything as they do it which is nice!”
“The chiropractors are knowledgeable, skilled, and genuinely invested in your well-being.”
“The entire team is professional, efficient, and always welcoming.”
“I have learned a great deal about how the nervous system affects our whole body and always leave my appointment feeling so much better.”
People customers mention
- Sam 89 reviews
- Samantha 21 reviews
- Robert 14 reviews
- Natalie 14 reviews
- Chiropractor 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jaimie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
This place is like no doctor’s office I’ve ever been to. The atmosphere is so welcoming and light. The appointments are quick without feeling rushed. They have a kids playroom if you need to bring your children and they are constantly having events to get people together and celebrate and inform clients. 10/10 recommend.
Alta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My son Mark and I had a wonderful experience at Port City Chiropractic! Everyone was absolutely wonderful, kind, and welcoming. They made him feel comfortable and cared for, and I couldn’t have asked for a better experience. I would rate them a 10 out of 10 without hesitation! I highly recommend them to anyone…
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
If you’re looking for a great Chiropractic Office, Port City Family Chiropractic should definitely be in your consideration! The whole staff is amazing. They have multiple chiropractors that can meet your needs. I love them!
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My baby had horrible colic and gas pains when he was born. A friend of ours told us about Port City and I was skeptical about taking my newborn to a chiropractor, but now we are firm believers and go weekly. They helped give my son so much relief and now he loves going to his appointments each week. The staff there…
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
My favorite thing is that their goal is whole body health. They use different tools including X-ray to show you the current state of your spine and where the stress points are. They’re not just a bandaid chiropractic. They work with you with the frequency needed to get you well while you are working at home with…
Jario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My daughter has been coming for 9ver 2 years and had some incredible results. It has helped her manage symptoms of a chronic ailment that no medication was able to help. I finally started this year and am feeling great. Wonderful staff, ver7 knowledgable and even put on workshops to give a more borad undertanding of the work. Definitely recommend.
Photos
Customer reviews
5.0 ★★★★★ 233 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Jaimie1 reviewTotal number of Google reviews Jaimie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is like no doctor’s office I’ve ever been to. The atmosphere is so welcoming and light. The appointments are quick without feeling rushed. They have a kids playroom if you need to bring your children and they are constantly having events to get people together and celebrate and inform clients. 10/10 recommend.
Alta Harris2 reviewsTotal number of Google reviews Alta has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy son Mark and I had a wonderful experience at Port City Chiropractic! Everyone was absolutely wonderful, kind, and welcoming. They made him feel comfortable and cared for, and I couldn’t have asked for a better experience. I would rate them a 10 out of 10 without hesitation! I highly recommend them to anyone looking for excellent care and friendly service. Thank you all for being so wonderful!
Jonathan Howard7 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you’re looking for a great Chiropractic Office, Port City Family Chiropractic should definitely be in your consideration! The whole staff is amazing. They have multiple chiropractors that can meet your needs. I love them!
Rachel Rentschler2 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy baby had horrible colic and gas pains when he was born. A friend of ours told us about Port City and I was skeptical about taking my newborn to a chiropractor, but now we are firm believers and go weekly. They helped give my son so much relief and now he loves going to his appointments each week. The staff there are amazing with him and explain everything as they do it which is nice!
Thomas Batty15 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Staff always does a fantastic job. The personal touch is very appropriate!
Tracy Sawyer2 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy favorite thing is that their goal is whole body health. They use different tools including X-ray to show you the current state of your spine and where the stress points are. They’re not just a bandaid chiropractic. They work with you with the frequency needed to get you well while you are working at home with what activities/ exercises they have prescribed so that life can be lived well. I love how well they listen to what is going on with my body and do what they can while I’m there instead of having me make a separate appointment for different problem areas.
Response from the owner · a year ago
Thank you for taking the time to share your kind words and your experience in the office! We love that we are different than other offices and town and many of our patients, like you, love our comprehensive and thorough approach to taking care of a WHOLE person!
Cait Kennedy1 reviewTotal number of Google reviews Cait has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is amazing and all of the doctors are incredible.
Jario & Leena2 reviewsTotal number of Google reviews Jario has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy daughter has been coming for 9ver 2 years and had some incredible results. It has helped her manage symptoms of a chronic ailment that no medication was able to help. I finally started this year and am feeling great. Wonderful staff, ver7 knowledgable and even put on workshops to give a more borad undertanding of the work. Definitely recommend.
melani Henry5 reviewsTotal number of Google reviews melani has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePort city chiro, I just want to thank Robert and Sam, along with there crew. You have created a warm family friendly environment to come visit and get adjusted. When I come in there is always positivity in the room and the welcoming aroma of healing in the air. Everyone addresses eachother as a family and shows care in all they do. Thank you guys for making your patients feel great about becoming healthier with such grace.
Response from the owner · 6 months ago
Thank you for your kindness Melani and for trusting us with your care! We appreciate you so much and look forward to seeing your health transform in the office!
Port City Family Chiropractic - A Max Living Health Center on Google Maps →
Business details
- Address: 6345 Cottage Hill Rd, Mobile, AL 36609
- Phone: (251) 660-4999
- Website: portcityfamilychiropractic.com
- Service area: Mobile, AL