Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
Customers frequently highlight the punctuality of technicians, their ability to explain repairs and costs clearly, and the efficient handling of furnace and AC issues. Positive feedback often notes professional communication and reasonable pricing for standard services. However, lower-rated reviews criticize specific billing practices, such as mileage fees and additional charges for diagnostics, alongside instances where repairs failed to resolve underlying problems or resulted in unnecessary system replacements.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
998 Google reviews we collected
Phrases our text analysis found in 722 written reviews
Price verdicts customers left with their Google review
Middle half of what 96 customers paid ($135–$860) · gold mark = category median.
How often each topic comes up in the written reviews
We read 722 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…to inspect everything and provide an estimate, and he was incredibly helpful — he walked us through all our options and made the process easy to under…”
“…ll yell at you, curse you out, tell you to go screw yourself—they are rude,and there is very little room to turn around—avoid this place.…”
“The team was professional, efficient, and got the job done quickly.”
“TheA/C unit that we ordered was delayed because of weather so Zack and His team were nice enough to compensate the delay with and upgraded A/C unit so…”
“As in the past, Darren arrived at our home on time, was courteous, and did excellent work.”
“It is the fan outside that is not working and I already knew that.”
“…erything and provide an estimate, and he was incredibly helpful — he walked us through all our options and made the process easy to understand.…”
“A genuine five-star experience—I would gladly recommend them to anyone.”
“…w yourself—they are rude,and there is very little room to turn around—avoid this place.…”
“Dan did a wonderful job for us at a fair price and with great communication.”
“Tech was great, but feel way over charged for services.”
“I have used this business for several years and they are thorough, honest and honestly priced.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Central Heating & Air Conditioning for 8 kinds of job. Pick one to see what they paid and said.
Technician was early, explained cost and went through step by step the work being done. Darren was very professional and thorough.
We recently had our furnace and AC replaced by Central Heating & Air Conditioning, and the entire experience was excellent. Trent came out to inspect everything and provide an estimate, and he was incredibly helpful — he walked us through all our options and made the process easy to understand. Once we made our…
As usual, he did a great and efficient job. He was actually early - quick and made sure to explain what was going on so I do what needs done to stop the problem
Darren was very professional and provided regular updates on the progress of the project and the status of our furnace.
Very professional. Installers were efficient and polite. The salesman Trent was very helpful.
Maison was very punctual, professional and friendly. He answered my questions and explained the layout and maintenance recommendations for furnace inspection, dryer vent cleaning and all of my other tedious questions. Will be using Central Heating & Air for future service needs!
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
4.9 ★★★★★ 998 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Darin did a great job.... very friendly and professional.
Thank you for your business and the excellent review!
Technician was early, explained cost and went through step by step the work being done. Darren was very professional and thorough.
We recently had our furnace and AC replaced by Central Heating & Air Conditioning, and the entire experience was excellent. Trent came out to inspect everything and provide an estimate, and he was incredibly helpful — he walked us through all our options and made the process easy to understand. Once we made our selections, the installation and removal were seamless. The team was professional, efficient, and got the job done quickly. An overall amazing process. Thank you!
Quick and efficient, great explanation of services performed and the health of my furnace. Thank you!
Very professional and did an excellent job.
Thank you for the kind review, I’m glad that you feel we did an excellent job.
Efficient solutions to problems.
Hi David, We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!
As usual, he did a great and efficient job. He was actually early - quick and made sure to explain what was going on so I do what needs done to stop the problem
Darren was very informative and efficient!
As in the past, Darren arrived at our home on time, was courteous, and did excellent work. We highly recommend him to your attention.
Thank you, Uri! We appreciate you being a loyal customer.
Very professional, knowledgeable and personable.
Hi! Glad we could help. Thank you so much for your business.
Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts
