How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 131 Google reviews tagged “HVAC system maintenance” · showing 20
Darin did a great job.... very friendly and professional.
Technician was early, explained cost and went through step by step the work being done. Darren was very professional and thorough.
Quick and efficient, great explanation of services performed and the health of my furnace. Thank you!
Very professional and did an excellent job.
Efficient solutions to problems.
As usual, he did a great and efficient job. He was actually early - quick and made sure to explain what was going on so I do what needs done to stop the problem
Darren was very informative and efficient!
As in the past, Darren arrived at our home on time, was courteous, and did excellent work. We highly recommend him to your attention.
Very professional. Installers were efficient and polite. The salesman Trent was very helpful.
Great customer service. Explained everything. Gave useful information.
Central Heating and Air is great to use. They are honest. They come when you need them. They fix what needs to be fixed. They can be trusted to do a great job.
Darren was timely, professional and explained what he found.
Darren does an exceptional job every time with quick efficient work and full explanations.
Timely. Knew what he was doing and went right to work. Fixed the AC issue with a new thermostat, and we are pleased.
Darren is always very knowledgable and polite. He's very good at communication and does an excellent job!
Tyler was terrific, as he always is!!! He is professional and knowledgeable and is always helpful... Thank you SO much, dear Tyler!!!
Tyler was timely, friendly and informative. Excellent information to keep our unit running smoothly.
Dan was on time & did a great job of communicating. I hIghly recommend Central Heating!
Great service shared good information and helped with selection
On time, polite, kind, and helpful!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
