How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for HVAC system repair
Clear ✕All 32 Google reviews tagged “HVAC system repair”
Central Heating and Air is great to use. They are honest. They come when you need them. They fix what needs to be fixed. They can be trusted to do a great job.
Darren was excellent. Very courteous and helpful. And the price was very reasonable. Will definitely be a repeat customer.
We were in a bind during a heatwave, our AC completely failed. Dan showed up, was very professional, and had us up and running in short order. Highly recommend - Central was the only company in town that made us feel like a priority.
Scheduled things when all HVAC places were booked during the major heat wave spell. They arrived about 30 minutes to an hour before the scheduled time. Thank you Brock.
Great Company!
Technician was very informative and explained what he was doing and gave us options for repairs or possibly replacing the furnace.
On-time, got the job done, and very front about service.
Couldn't have asked for a better experience. Thorough and efficient and friendly. Reasonable price. No complaints!!
Darren- was very professional and courteous. Appreciated him solving the problem with our furnace.
Called them out the guy that came out on Monday. I told him I thought I had a leak in my a/c unit. He changed it and never tried to find the leak. Told Me to tighten the fitting. Changed me 300 and left was not here over 30 minutes. Giving this company a one is more then they deserve
Fast and efficient. Friendly repairman and reasonable price. Would definitely recommend.
Darren was wonderful to work with! I am very thankful this business was able to assess my furnace problem and get things running perfectly so promptly! I would highly recommend Central Heating and Air Conditioning!
The installation of our furnace and air conditioner was completed quickly and professionally. Trent and Tyler explained the problem with our furnace and possible solutions . We were given several possible options from which to choose. The installation was done quickly and professionally by Maison, Brock and Jonah…
Darren was a great technician, very polite and thorough and explained everything really well. I would recommend Central Heating and Air Conditioning to anyone who has maintenance or repair needs as they are fast, friendly, and reliable. The cost of parts is very high in my opinion, but that is an industry wide…
Central heating replaced our air conditioner after a wind storm knocked a tree down and it took it out. From Trent who came to give us an estimate to the installers everyone did an excellent job. I would recommend them anyway. We have been customers with central for over 40 years and have always taken great care of us.
DARREN WAS GREAT! HE WAS VERY GOOD AT EXPLAINIG WHAT HE WAS DOING AT THAT MOMENT. HE WAS VERY POLITE AND GOT THE JOB DONE SWIFTLY. ..MUCH APPRECIATED
arrived promptly, courteous, informative
Excellent job. Quick, accurate, professional, and perfect explanations of issues involved. I called at 1:00 pm Friday, at the house 2:30 pm, problem diagnosed and repaired by 3:00 pm.
Darren was extremely kind and knowledgeable. Fair prices and quality work
Darrin was prompt, efficient and honest.
Great customer service!!!
Darren was amazingly friendly, shared information and his knowledge, while explaining what needed to be done (and what was unnecessary as well).
Fast and professional. Diagnosed the problem and found one in town and fixed it within an hour.
They do a great job and having taken care of all our issues.
Darren was prompt, professional, and communicated exactly what he was doing to address the issue. He explained why the issue occurred and what type of maintenance was needed going forward.
Tyler is professional and efficient. We are very pleased with the service he has provided.
Darren arrived ahead of expectation, and was very thorough. He explained what was happening with our current system, and what my option were. He prepared on only one estimate for my consideration, but a second so that I could make the best choice for my business. Good Job!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
