How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for heating system installation
Clear ✕All 77 Google reviews tagged “Heating system installation” · showing 20
Five-Star Experience with Central Heating and Air Conditioning I wanted to share my experience with Central Heating and Cooling. I received quotes from three different companies to have a new HVAC and AC system installed at my home. Working with Trent at Central Heating and Air Conditioning was fantastic. Trent…
Trent and his crew did an amazing job in the installation of my new furnace and air conditioning units. Trent is very knowledgeable on his products and the installers were very helpful in showing me how to use various features.
Thank you so much. As an elderly woman living alone, there are times when I need specific help. Both times I have called Central heating, I have been treated like no one mattered more than me. From the office help to Dan and the first young man, I appreciate all of you. Your expertise, professionalism and friendly attitude is greatly appreciated.
Excellent and timely service! Trent was very personable, professional and knowledgeable. We were given every best option of what furnace best fit our home and were guided seamlessly along the whole process. The install crew did a wonderful job as well and even took the extra step to update some venting ducting to…
All the guys who were a part of this process were great. Trent, Tyler, Jonah and Brock were all very polite and helpful. Things moved quickly, and nothing was a hassle. Would absolutely work with them again
Trent, Brock and Jonah were awesome to work with. Friendly and knowledgeable. If I could I would give them 20 stars!! Give them a call!!
I had such an amazing experience, from the estimate to install of my new furnace! I would HIGHLY reccomend Central Heating and Air Conditioning.
Very Clean on arrival and departure despite a muddy day. Went above and beyond to make sure the job was done correctly. Thank you Trent, Brock, & Lenny.
Trent was very thorough in explaining the process and my new furnace. Lenny and Brock were efficient, clean, and very friendly when they came to install the new furnace. Will absolutely keep doing business with Central Heating and Air.
Trent, Tyler, Brett and Lenny were all exceptional. Their customer service was awesome and all my questions were answered!
Installed a new furnace. Did a great job from start to finish. 10 stars. Highly recommend Trent & Dan will get the job done. Thank You
The technicians, sales person, and office workers were all friendly and professional. It was a great experience working with Central, from diagnosing issues with th old furnace to getting the new system installed. The process involved quoting multiple options for both the heating and AC in my home, which was very helpful when comparing irons and prices.
Appreciated how quickly they were able to get someone out to assess the problem initially, Tyler was very helpful and connected us with the right people to get the furnace replaced quickly. Trent, Lenny, Maison were all very friendly and knowledgeable. They ensured that the furnace was installed properly and timely. Great customer service.
I called Central Heating & Cooling on Monday morning as I could not get my pilot light on for the furnace. Within two hours a technician was at my house diagnosing the problem. Unfortunately for me the furnace itself had a crack, was severely outdated and a safety hazard for my home. The tech, Darren, was very…
Central Heating provides outstanding service and backs up the equipment they install and service. During this February 2021 polar vortex heat wave, Dan J clambered on to our roof late at night to clear ice that had built up in the furnace stack, which caused the closed high efficiency Lennox HVAC system which…
All of the team was great to work with, especially Dru. The install went smoothly and both the AC and furnace look and run perfect. Another company was a little bit more (about 7%) but Central air is definitely work the extra.
We feel so blessed. The entire team is professional perfection. They arrived on time, ready to work. They protected our home while they worked. The team installed our heating/cooling system with quality skill and timing. Hands down will recommend to anyone needing heating/cooling services.
Great experience. We lost AC and central sheet metal-was there immediately explaining our options and installed units when they said they would and on time. Heat went out at 5am heat is back on. I will not use anyone else great company
This my second experience with Central Heating. They replaced my furnace 2 years ago and were quick and efficient in January weather. Now today, Central H&A came and installed a brand new HVAC unit in my house. Such a wonderful pair of upgrades! They also cleaned my ducts yesterday, which I suspect may have never…
Darin is always on time, knowledgeable and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
