How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for heating system maintenance
Clear ✕All 126 Google reviews tagged “Heating system maintenance” · showing 20
Efficient solutions to problems.
As in the past, Darren arrived at our home on time, was courteous, and did excellent work. We highly recommend him to your attention.
Very professional, knowledgeable and personable.
Darren was very professional and provided regular updates on the progress of the project and the status of our furnace.
Very professional. Installers were efficient and polite. The salesman Trent was very helpful.
Darren is always very knowledgable and polite. He's very good at communication and does an excellent job!
On time, very friendly, very polite explained. What he was doing, so I could understand.
I cannot thank Darren enough for his professional handling of our service call. He was wonderful. Explained what he did, what I should do next as the home owner, how to operate the thermostat to program it, and even helped me change the batteries in it. PS. He came for the AC service, too, which was very helpful. He…
Darren- was very professional and courteous. Appreciated him solving the problem with our furnace.
Knowledgeable and prompt. Polite/respectful of myself and my property. I have used this business for several years and they are thorough, honest and honestly priced. Tyler was great last maintenance and this year Dan J was training a second fellow. Both great. This fall (2023), Tyler P was great. Your…
Thank you for sending Darren to me from The Fireplace Center. He is a good man and I would like to do business with him, but at age 90, , I see no value in a $5,000 replacement fireplace. If I was a younger man I would replace it. All I want done is fix what I have.
Darren was a great technician, very polite and thorough and explained everything really well. I would recommend Central Heating and Air Conditioning to anyone who has maintenance or repair needs as they are fast, friendly, and reliable. The cost of parts is very high in my opinion, but that is an industry wide…
He was here quickly. He was friendly and knew what he was doing! Very,very impressed!!!!
Darren serviced the furnace and small gas heater. Did a great job.
Tyler gave us notice he was on his way and showed up on time. He was doing a winter check and was organized and efficient. No issues and we are ready for winter in Montana.
Service was excellent as usual. Been doing business with Central Heating and Air for almost 10 years and their service is outstanding.
Central Heating provides outstanding service and backs up the equipment they install and service. During this February 2021 polar vortex heat wave, Dan J clambered on to our roof late at night to clear ice that had built up in the furnace stack, which caused the closed high efficiency Lennox HVAC system which…
very friendly... knows my old system and is doing his best to keep it going! knowledgable
awesome as usual
They came, on time explained things to me and were very quick and efficient.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
