How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for heating system repair
Clear ✕All 132 Google reviews tagged “Heating system repair” · showing 20
Darin did a great job.... very friendly and professional.
As in the past, Darren arrived at our home on time, was courteous, and did excellent work. We highly recommend him to your attention.
Very happy with them. They knew what they were doing.
Technician was very informative and explained what he was doing and gave us options for repairs or possibly replacing the furnace.
Great!
Darren- was very professional and courteous. Appreciated him solving the problem with our furnace.
They take care of their clients. We had a weird issue a few months back. It happened right around a holiday where most businesses were closed. They went above and beyond to make sure our home stayed heated while they working on getting everything fixed. Highly recommend!
Darren was wonderful to work with! I am very thankful this business was able to assess my furnace problem and get things running perfectly so promptly! I would highly recommend Central Heating and Air Conditioning!
I was very impressed with the prompt service that Central Heating & Air Conditioning provided. We had a gas leak come to our attention and we received service the same day I spoke to someone on the phone. He was actually early for his appointment time, which I greatly appreciated. My problem was fixed within an hour. I will recommend Central to everyone.
Thank you so much. As an elderly woman living alone, there are times when I need specific help. Both times I have called Central heating, I have been treated like no one mattered more than me. From the office help to Dan and the first young man, I appreciate all of you. Your expertise, professionalism and friendly attitude is greatly appreciated.
He was here quickly. He was friendly and knew what he was doing! Very,very impressed!!!!
Convenient, quick, courteous service. Your technician explained the problem and the repairs necessary. Pricing was competitive. Will definitely use your company in the future
Central has been providing service to our home for five and a half years. They do a great job and I would highly recommend them to anyone. They provide both sales and service in a timely and professional manner.
Darren was very thorough and professional. He completed the work in a quick and efficient manner
Darren was absolutely wonderful, got straight to the problem, and fixed us right up. I will always recommend.
Trent was very thorough in explaining the process and my new furnace. Lenny and Brock were efficient, clean, and very friendly when they came to install the new furnace. Will absolutely keep doing business with Central Heating and Air.
Darren did an excellent job. He was through knowledgeable and professional. Thank you!
Tyler was prompt, professional and quickly assessed the issue. He was very kind to my 85 year old mother. Listened patiently and made alleviated her concerns. Really great service from the first phone call to schedule up to Tyler's departure.
My boiler went out just as the cold began to settle in Billings. I was so pleased with the quick response and efficient service!
Central Heating provides outstanding service and backs up the equipment they install and service. During this February 2021 polar vortex heat wave, Dan J clambered on to our roof late at night to clear ice that had built up in the furnace stack, which caused the closed high efficiency Lennox HVAC system which…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
