How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for install AC
Clear ✕All 51 Google reviews tagged “Install AC” · showing 40
We recently had our furnace and AC replaced by Central Heating & Air Conditioning, and the entire experience was excellent. Trent came out to inspect everything and provide an estimate, and he was incredibly helpful — he walked us through all our options and made the process easy to understand. Once we made our…
Five-Star Experience with Central Heating and Air Conditioning I wanted to share my experience with Central Heating and Cooling. I received quotes from three different companies to have a new HVAC and AC system installed at my home. Working with Trent at Central Heating and Air Conditioning was fantastic. Trent…
Trent, Brock and Jonah were awesome to work with. Friendly and knowledgeable. If I could I would give them 20 stars!! Give them a call!!
Central heating replaced our air conditioner after a wind storm knocked a tree down and it took it out. From Trent who came to give us an estimate to the installers everyone did an excellent job. I would recommend them anyway. We have been customers with central for over 40 years and have always taken great care of us.
Fantastic service from the beginning to end product! Trent, Lenny, maison were great!
All of the team was great to work with, especially Dru. The install went smoothly and both the AC and furnace look and run perfect. Another company was a little bit more (about 7%) but Central air is definitely work the extra.
We feel so blessed. The entire team is professional perfection. They arrived on time, ready to work. They protected our home while they worked. The team installed our heating/cooling system with quality skill and timing. Hands down will recommend to anyone needing heating/cooling services.
Great experience. We lost AC and central sheet metal-was there immediately explaining our options and installed units when they said they would and on time. Heat went out at 5am heat is back on. I will not use anyone else great company
I can't remember how long I've been using Central heating, but it was before they had that name. I have never been disappointed. I have looked around at others, but I always decide to stay with Central. Nothing has changed since my last review, I'm still very happy with Central heating.
They installed a new A/C and Furnace for the Lennox from the heart, yearly giveaway. They all showed up installed it quickly were super friendly, it is incredible that a company does this for the community!!! Can’t thank the Central Heating and Cooling team enough!! Thank you so very much!!
Outstanding installation of a completely new HVAC system in a 60 year old home. Highly recommend!!
I was very pleased with using this company to get my air conditioning replaced. Drew came out and spent an hour and a half talking with me and measuring everything for my new system. The technicians are great and had the job done quickly. I recommend this company highly.
Trent and Dan are both very professional and got the job done
GREAT JOB
Dan and Brock are silent professionals, and accommodating towards dogs. It's evident that they take pride in their craft. I would definitely recommend this business.
Drew came to my house, very professional good hearted man. Enjoyed talking with him. Good value products great company, would highly recommend them.
Central was great tp work with from start to finish. They made sure the system they quoted was the right size for our house, not just a duplicate of our old AC unit. They also gave us options for standard or a higher efficiency system. Trent made sure the job scope of work was well understood by us and them. He even…
We had 50-year-old furnace and AC replaced. The technicians were here promptly as booked and did a great job of removing and replacing both units. Kudos to salesman Drew and the 3 techs who did the work.
Dan and Brock knocked it out the ball park for my AC upgrade/install! Very professional and love to see other trades take pride in their work! They went above and beyond and were also very accommodating to my dogs being in the yard and house! Thank y’all for the wonderful service and will recommend central heating…
Everyone was very professional and friendly. The service was prompt and from the salesman down to the last technician were great guys and very knowledgeable about their products. I am very happy with my new furnace and air purchase and am pleased that I chose Central Heating and Cooling!Have a great summer...I know I will!
The work was very good and they did everything they said they would. Very professional and hard workers
Central heating and air conditioning did a great job on the install of my new heating and air conditioning system wonderful people to work with. The high attention to detail was appreciated. I recommend them for all your heating and air conditioning needs.
Dan and Brett were great! Steady, very professional, cleaned up everything, checked to be sure it all worked. They answered all our questions. They were wonderful and thorough.( Sorry the dog kissed you.)
I got estimates from what I felt were the top three HVAC contractors in Billings. All three came in at almost the exact same price for services we wanted: New furnace, 95+%; New A/C unit, 2 stage; Mini-split, A/C only for upstairs bedroom; Addition of some ducting in the basement; Ducting cleaning. Turns out we…
The guys that installed are absolutely amazing! They did my family Justice we won the contest and it changed our lives and they changed their lives I recommend them 100% go through Central Heating and Cooling wonderful people!
Great service at a great price everyone at central was fantastic and there attention to detail and proper installation was and is superior.
Great job with the new system! Very accommodating and customer service oriented group. Highly recommend.
Excellent install by Lenny and Brett! Look no further when looking for replacing your HVAC. Highly recommend!
Dan is professional, responsive, and cares
Central Heating & AC was great to work with! Came over the day I called to see what was wrong with our AC & why it wasn’t working during the hottest week of the year, Darrin did a great job explaining exactly what was going on. Needed a new AC and Furnace, expressed with me my concerns about payment and how we could…
Excellent professional installation, clean, quick, knowledgeable, respectful, and a great experience all around.
We are so pleased with this company who installed 3 split air units in our home. Also the electrical company (AU Electric) who worked with them were fast, professional and well priced. Drew was especially great to work with and communicated everything so well with calls and emails. What a relief to have a nice…
Timely, friendly and good quality.
Was very impressed that the owner was the one to install our furnace. They answered all of my questions and went above and beyond my expectations. Our new system is running great and keeping our home at a comfortable temp.
I couldn't be happier with my total experience working with central heating and air conditioning from my first Contact to the end of job they exceeded my expectations
This business was informative and helpful in our decision making regarding replacement of our 20 year old furnace and air conditioner. Employees were all great at communicating and completing the install efficiently and neatly.
Central Heating called me a week before to confirm that the time we had picked out was still good for our Heater/AC replacement. I received a text the day before, giving me the times they would be here to start work. They were punctual, and a day and a half later we have our new furnace and AC unit in. Tyler and…
From the initial estimate call to the install we were very happy. Everyone was on time and efficient. The installation crew was respectful of our home and everything went very smoothly.
Great company, nice and professional employees. Tyler was here 15 minutes before the scheduled time frame which i thought was great. He worked from the time he arrived until he left. He was very professional. I will be using this company for feature services or repairs.
It was a pleasure to work with Central Heating & Air Conditioning from start to finish. The price was very fair and the workers very professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
