How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for installation
Clear ✕All 22 Google reviews tagged “Installation”
We recently had our furnace and AC replaced by Central Heating & Air Conditioning, and the entire experience was excellent. Trent came out to inspect everything and provide an estimate, and he was incredibly helpful — he walked us through all our options and made the process easy to understand. Once we made our…
Trent and his crew did an amazing job in the installation of my new furnace and air conditioning units. Trent is very knowledgeable on his products and the installers were very helpful in showing me how to use various features.
Trent Brock and Brett did a great job.
Darren was a great technician, very polite and thorough and explained everything really well. I would recommend Central Heating and Air Conditioning to anyone who has maintenance or repair needs as they are fast, friendly, and reliable. The cost of parts is very high in my opinion, but that is an industry wide…
Awesome service
They did a great job. Prompt, on time, and reasonable pricing. Trent was super helpful and friendly. I would definitely recommend for others!
It started off that I called the wrong company. I couldn’t have been more happier with my mistake. They were able to help us in a timely manner and were very pleasant and easy to work with. From the initial visit assessment to needing a new furnace. Trent was easy to work with and never tried to push us into…
They were great. Trent and Derek were really helpful and kind and always on time and friendly and helpful.
Trent was very thorough in explaining the process and my new furnace. Lenny and Brock were efficient, clean, and very friendly when they came to install the new furnace. Will absolutely keep doing business with Central Heating and Air.
Trent & Brock were great. Both were on time, courteous, friendly, knowledgeable. Brock completed the job ahead of time. Brock has a bright future ahead of him!
Excellent service. Every part of the service has been excellent. Trent, Brock, and Maison were great to work with.
All work and interaction with all involved from sales through the installation of the new furnace was very professional. When the job was complete and cleanup done by all involved it was hard to tell that anyone had ever been here.
Everything was great. Trent arrived on time and answered all of my questions more than once. Lenny, Brock, & Maison and were great as well. Covered the floor. Cleaned up work area. Highly recommend to anyone in need of a replacement.
I was in need of a new furnace and Trent came over to house, measured, inspected, and informed me of all that it would entail. The appt. was made at that time and this morning shortly after 8:00 Brock and Brent came to house. Great care was taken in preparation of area so there was no clean up. Both men worked…
The technicians, sales person, and office workers were all friendly and professional. It was a great experience working with Central, from diagnosing issues with th old furnace to getting the new system installed. The process involved quoting multiple options for both the heating and AC in my home, which was very helpful when comparing irons and prices.
Central Heating provides outstanding service and backs up the equipment they install and service. During this February 2021 polar vortex heat wave, Dan J clambered on to our roof late at night to clear ice that had built up in the furnace stack, which caused the closed high efficiency Lennox HVAC system which…
We feel so blessed. The entire team is professional perfection. They arrived on time, ready to work. They protected our home while they worked. The team installed our heating/cooling system with quality skill and timing. Hands down will recommend to anyone needing heating/cooling services.
Trent was a joy to work with. He was very professional. He inspected our furnace and air conditioning unit and listed everything he recommended on his estimate. The installers Lenny and Brock were quick and left the area clean when they finished. Trent came back after they were done and checked their work. I…
Dan was very professional and informative! Figured out the leak in our system and repaired it in no time! He was very knowledgeable about everything he did and did an excellent job explaining everything to us.
Darren replaced our hot water tank .He updated old connections and installed a tank that would suit our house needs .He was able to install the same day , was on time and stayed with quoted price. Very professional .
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
