How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for repair HVAC
Clear ✕All 38 Google reviews tagged “Repair HVAC” · showing 20
Darren- was very professional and courteous. Appreciated him solving the problem with our furnace.
Great service, by Darren, cleaned the flame sensor. Great job by Tyler on 10/23/2023 clean flame channels and inspection. 2/24/26 cleaned the flame sensor great job
Service was excellent as usual. Been doing business with Central Heating and Air for almost 10 years and their service is outstanding.
Prompt voice mail return on a Sunday for an AC issue. I didn't need a weekend service request so they called first thing Monday to set up an appointment. They sent a text when the technician was heading my way. He arrived at appointed time. Serviced my AC and fixed an issue I've been having with my furnace as well.…
Darren from Central Heating and Cooling quickly and professionally corrected the issue with the furnace.
Great experience. We lost AC and central sheet metal-was there immediately explaining our options and installed units when they said they would and on time. Heat went out at 5am heat is back on. I will not use anyone else great company
On time, professional, knowledgeable, helpful.
Brett was very nice and knowledgeable. Extremely helpful!
They do a great job and having taken care of all our issues.
After repeated system shutdowns due to exhaust vent icing, Tyler called to inspect the details of our heating exhaust problem. He arrived exactly on time, did the research and went back to do his homework. A couple of hours later he called with the estimate and arrived a bit later after getting our ok. Previous…
He does great work.
Dan showed up to our church early and he fixed the problem fast. Great customer service, thanks!
Nice guy showed up at least on time if not early and on the same day checked everything after being told where everything was and informed me of where to go from there. Nice work!!!
AC went out. Called several local HVAC companies and Central Heating & Air Conditioning made arrangements to come and repair system. Excellent service and repairs made fast. Will use no other
Darren was on time, explained everything he was doing, and gave his recommendations to keep the system running optimally.
Excellent service quick repair and quick response- Tyler is extremely professional and knowledgeable!
Thank you Central Heating. Your employees are friendly and professional . Very helpful in going over work done. They complete projects in timely fashion and are on time. I'm very satisfied with your service and will keep using it.
Darren was early an very professional. His knowledge was top notch an he took the time to explain to me what was wrong so I could understand an prevent the issue again.
Fabulous service in all respects. Central will be my go to HVAC contractor from now on. Dan is a complete pro.
We are very pleased with the work and repair to the air conditioner. I would highly recommend their work.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
