How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORECentral Heating & Air Conditioning
Billings, MT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 998 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Central Heating & Air Conditioning for 8 kinds of job.
Central Heating & Air Conditioning for thermostat installation
Clear ✕All 25 Google reviews tagged “Thermostat installation” · showing 20
Trent and his crew did an amazing job in the installation of my new furnace and air conditioning units. Trent is very knowledgeable on his products and the installers were very helpful in showing me how to use various features.
Thank you for sending Darren to me from The Fireplace Center. He is a good man and I would like to do business with him, but at age 90, , I see no value in a $5,000 replacement fireplace. If I was a younger man I would replace it. All I want done is fix what I have.
Darren was a great technician, very polite and thorough and explained everything really well. I would recommend Central Heating and Air Conditioning to anyone who has maintenance or repair needs as they are fast, friendly, and reliable. The cost of parts is very high in my opinion, but that is an industry wide…
I was in need of a new furnace and Trent came over to house, measured, inspected, and informed me of all that it would entail. The appt. was made at that time and this morning shortly after 8:00 Brock and Brent came to house. Great care was taken in preparation of area so there was no clean up. Both men worked…
I called Central Heating & Cooling on Monday morning as I could not get my pilot light on for the furnace. Within two hours a technician was at my house diagnosing the problem. Unfortunately for me the furnace itself had a crack, was severely outdated and a safety hazard for my home. The tech, Darren, was very…
We feel so blessed. The entire team is professional perfection. They arrived on time, ready to work. They protected our home while they worked. The team installed our heating/cooling system with quality skill and timing. Hands down will recommend to anyone needing heating/cooling services.
Great experience. We lost AC and central sheet metal-was there immediately explaining our options and installed units when they said they would and on time. Heat went out at 5am heat is back on. I will not use anyone else great company
Outstanding installation of a completely new HVAC system in a 60 year old home. Highly recommend!!
Central was great tp work with from start to finish. They made sure the system they quoted was the right size for our house, not just a duplicate of our old AC unit. They also gave us options for standard or a higher efficiency system. Trent made sure the job scope of work was well understood by us and them. He even…
To say they went "above and beyond" for me is an understatement. I thought I was paying for a basic furnance replacement (which I did), but they ended up giving me the royal treatment and went out of their way to address EVERYTHING even remotely related to the furnance at no extra cost. Without even thinking about…
Diagnostic
Tyler was awesome. Very courteous and respectful. A very nice gentleman.
darren did a great job. he was on time, explained everything to both my wife and i.he cleaned up before he left and made sure we completely under stood how to change themostat will use this company again
Awesome service!
I got estimates from what I felt were the top three HVAC contractors in Billings. All three came in at almost the exact same price for services we wanted: New furnace, 95+%; New A/C unit, 2 stage; Mini-split, A/C only for upstairs bedroom; Addition of some ducting in the basement; Ducting cleaning. Turns out we…
Great service at a great price everyone at central was fantastic and there attention to detail and proper installation was and is superior.
A great job! Very friendly techs with excellent communication skills.
Excellent install by Lenny and Brett! Look no further when looking for replacing your HVAC. Highly recommend!
Timely, friendly and good quality.
Was very impressed that the owner was the one to install our furnace. They answered all of my questions and went above and beyond my expectations. Our new system is running great and keeping our home at a comfortable temp.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 137 | $78–$351 |
| Heating system repair | 131 | $188–$867 |
| HVAC system maintenance | 126 | $114–$453 |
| Heating system maintenance | 125 | $78–$293 |
| A/C system repair | 86 | $227–$611 |
| Heating system installation | 77 | $1.4k–$2.4k |
| Install AC | 51 | $1.6k–$3.7k |
| Repair HVAC | 38 | $57–$738 |
