Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers describe Century Automotive as a trustworthy shop with knowledgeable mechanics who communicate clearly, explain repairs in understandable terms, and provide competitive pricing without unnecessary add-ons. Recurring themes include punctuality, honest assessments, and a willingness to suggest dealership visits when appropriate. The primary criticism involves a dispute over post-purchase repair costs and perceived pressure for positive feedback, though most reviewers highlight fair service and quick turnaround times.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
180 Google reviews we collected
Phrases our text analysis found in 140 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Century Automotive is an outstanding auto repair shop that I trust completely with my vehicle.”
“They offered a competitive price and the office staff is responsive and communicative!”
“I've had to have several things down to my little old car and they have always came through for me with professionalism and won't overcharge!”
“The staff is welcoming and professional from the moment you walk in and they genuinely care about getting you safely back on the road.”
“Century Automotive has earned my loyalty and I recommend them wholeheartedly to anyone in need of quality automotive service in Austin.”
“They're the best, and everyone knows it, which is why they've never gotten any review that is not 5 stars.”
“The work is always done thoroughly and at a very fair price with no hidden costs or unnecessary add ons.”
“My car was ready on time and has been running perfectly ever since.”
“The mechanics are highly experienced, honest and take the time to explain every issue and repair in a way that is easy to understand.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Century Automotive for 5 kinds of job. Pick one to see what they paid and said.
The most expert mechanics and owners I have ever met. Five stars for the shop and work.
Really happy with the service they provided. They offered a competitive price and the office staff is responsive and communicative!
Century Automotive is an outstanding auto repair shop that I trust completely with my vehicle. The mechanics are highly experienced, honest and take the time to explain every issue and repair in a way that is easy to understand. The work is always done thoroughly and at a very fair price with no hidden costs or…
My car shook whenever I hit the breaks, for years. I took it to other mechanics who blamed the tires. Hundreds of dollars later, I still had this issue. But after taking my car to Travis at Century Automotive, I finally got answers! Travis said that my rotors needed to be resurfaced. The work was done quickly and…
Absolutely the best mechanic I’ve ever been to, they are honest, kind, quick and do a great job. Highly highly recommend this shop.
I am honestly reluctant to review this shop because I want to keep it my own special secret. Alas they are deserving of all the praise and the business. We bring both our foreign and domestic cars here and trust them completely. They are honest, direct, and extremely knowledgeable. They will even go a step beyond…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 7 | — |
| Auto engine diagnostic | 5 | — |
| Brakes | 4 | — |
| A/C installation & repair | 4 | — |
| Steering & suspension repair | 2 | — |
4.9 ★★★★★ 180 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The most expert mechanics and owners I have ever met. Five stars for the shop and work.
Really happy with the service they provided. They offered a competitive price and the office staff is responsive and communicative!
Century Automotive is an outstanding auto repair shop that I trust completely with my vehicle. The mechanics are highly experienced, honest and take the time to explain every issue and repair in a way that is easy to understand. The work is always done thoroughly and at a very fair price with no hidden costs or unnecessary add ons. My car was ready on time and has been running perfectly ever since. The staff is welcoming and professional from the moment you walk in and they genuinely care about getting you safely back on the road. It is incredibly rare to find an auto shop this trustworthy and reliable. Century Automotive has earned my loyalty and I recommend them wholeheartedly to anyone in need of quality automotive service in Austin.
Expert repair shop with an owner who clearly loves his work. might be pricey.
My car shook whenever I hit the breaks, for years. I took it to other mechanics who blamed the tires. Hundreds of dollars later, I still had this issue. But after taking my car to Travis at Century Automotive, I finally got answers! Travis said that my rotors needed to be resurfaced. The work was done quickly and affordably, and he even made me aware of an issue with my oil pan that I had no idea about. Now, I am wary of someone telling me about a problem they can sell me a solution for, but that wasn't his aim. He just told me some issues that might come up, because of it, and what to keep an eye out for. This is my new mechanic right here. Honest, reliable, affordable, kind!
Absolutely the best mechanic I’ve ever been to, they are honest, kind, quick and do a great job. Highly highly recommend this shop.
I am honestly reluctant to review this shop because I want to keep it my own special secret. Alas they are deserving of all the praise and the business. We bring both our foreign and domestic cars here and trust them completely. They are honest, direct, and extremely knowledgeable. They will even go a step beyond and suggest a dealership visit when they feel its the best option. No one enjoys having to have a car serviced, but these guys make it a pleasant experience every time.
Trustworthy and dependable!
Fantastic service... every time!
Look no further than Century Automotive for you auto repair needs. I found this place on google 8 years ago and so glad I did. Travis is incredibly honest, fair and genuine. His pricing was usually the most competitive, but that didn’t mean quality was sacrificed. What I appreciate is his willingness to give you options (if there are multiple) to fix a problem. He and his team serviced both my older cars multiple times. I never had an issue with their work or customer service. Do yourself a favor and call Travis
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
