How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for carpet steam cleaning
Clear ✕All 156 Google reviews tagged “Carpet steam cleaning” · showing 20
Always a great job! On time and professional
Brady with CertaClean arrived right on schedule. After arriving, we walked through home looking at all areas that would be cleaned. He asked me if I had any stains or areas that might need extra attention, I showed him one area I thought might be, he said he would be able to get that clean, and he did! Carpet…
They did an amazing job on our living room!! Fast and thorough
Our technicians were GREAT! They took before and after photos and also a video. They were prompt and so nice! My carpets and rugs look like new! Two thousand thumbs up!!!!
So happy with the results of our carpet cleaning. Our technician was incredibly kind, knowledgeable, and communicative. The job took less than two hours and the carpets look brand new! I absolutely recommend CertaClean!
Very thorough!! Looks so much better. Smells nice and smells clean. Bray did a great job!!!!!
Brady was professional, courteous and pleasant. He took his time cleaning our upholstery & carpet and did an excellent job.
Brady did a fabulous job. The carpet looks great.
Wonderful service and honest expectations about the outcome of the carpet cleaning. Highly recommend and will definitely use in the future for all home cleaning services.
Second time using CertaClean and I continue to be impressed! Will keep using and recommend to others!
Pleasant, knowledgeable, helpful and friendly
Brady did a great job. He was a professional and put 110% effort even at the end of the day. Highly recommend this company and Brady!
Did an awesome job. I couldn't believe they got it so clean. Knox and Jack are so friendly and professional.
Brady is a Rock Star!! Communicated well in advance he was running late, kept me up to date and did an exceptional job!! Nice guy!! Great work!!
I just had my area rug and carpet on my stairs cleaned. I’m so happy with the results! Knox was my technician and he was so incredibly professional, informative, and very friendly. He always had a smile on his face. Even Susan in the office was so pleasant and friendly. My entire experience was wonderful! I…
Fantastic experience. Our carpets look wonderful! Matt was super easy to work with - communicated promptly, provided timely service and extremely professional.
The technician arrived on time and was very thorough and professional. He protected the floors and vacuumed the carpets before cleaning them. The carpets look great!
As a Northeast Georgia REALTOR®, I always want my buyers to feel confident and excited when walking into their new home. This company came through for us at the last minute and provided an outstanding professional carpet-cleaning experience! They arrived exactly when promised and clearly explained what needed to be…
Wonderful customer service!!!
Brody was great, professional, very patient with our animals. Carpets look awesome.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
