How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for carpet steam cleaning
Clear ✕All 156 Google reviews tagged “Carpet steam cleaning” · showing 100
Always a great job! On time and professional
Brady with CertaClean arrived right on schedule. After arriving, we walked through home looking at all areas that would be cleaned. He asked me if I had any stains or areas that might need extra attention, I showed him one area I thought might be, he said he would be able to get that clean, and he did! Carpet…
They did an amazing job on our living room!! Fast and thorough
Our technicians were GREAT! They took before and after photos and also a video. They were prompt and so nice! My carpets and rugs look like new! Two thousand thumbs up!!!!
So happy with the results of our carpet cleaning. Our technician was incredibly kind, knowledgeable, and communicative. The job took less than two hours and the carpets look brand new! I absolutely recommend CertaClean!
Very thorough!! Looks so much better. Smells nice and smells clean. Bray did a great job!!!!!
Brady was professional, courteous and pleasant. He took his time cleaning our upholstery & carpet and did an excellent job.
Brady did a fabulous job. The carpet looks great.
Wonderful service and honest expectations about the outcome of the carpet cleaning. Highly recommend and will definitely use in the future for all home cleaning services.
Second time using CertaClean and I continue to be impressed! Will keep using and recommend to others!
Pleasant, knowledgeable, helpful and friendly
Brady did a great job. He was a professional and put 110% effort even at the end of the day. Highly recommend this company and Brady!
Did an awesome job. I couldn't believe they got it so clean. Knox and Jack are so friendly and professional.
Brady is a Rock Star!! Communicated well in advance he was running late, kept me up to date and did an exceptional job!! Nice guy!! Great work!!
I just had my area rug and carpet on my stairs cleaned. I’m so happy with the results! Knox was my technician and he was so incredibly professional, informative, and very friendly. He always had a smile on his face. Even Susan in the office was so pleasant and friendly. My entire experience was wonderful! I…
Fantastic experience. Our carpets look wonderful! Matt was super easy to work with - communicated promptly, provided timely service and extremely professional.
The technician arrived on time and was very thorough and professional. He protected the floors and vacuumed the carpets before cleaning them. The carpets look great!
As a Northeast Georgia REALTOR®, I always want my buyers to feel confident and excited when walking into their new home. This company came through for us at the last minute and provided an outstanding professional carpet-cleaning experience! They arrived exactly when promised and clearly explained what needed to be…
Wonderful customer service!!!
Brody was great, professional, very patient with our animals. Carpets look awesome.
They did a fantastic job on both our carpet and tiled bathroom floors. The before and after was night and day! Knox and Brady were both extremely kind and helpful. We will be using them again!
They did excellent job would recommend their services. Thanks Guys
Very professional, Arrived on time, Carpet looks great, They just left looking forward to seeing it when it’s dry, glad the stain is out of the carpet. And I love that They did not use overpowering smelling chemicals
Good work and showed up when they said they would. Carpetts look great
Knox and team were very thorough and took their time cleaning a large sofa and chair.
I called after hours with an urgent need to get my floors cleaned the next day. I got a call immediately after 8 o’clock the next morning and an offer to get them cleaned that day. They cleaned two rooms that I needed cleaned and did an excellent job the carpet slip brand new and they’re very old. They explained how…
CertaClean did a fantastic job cleaning some pretty old carpet! They were on time, professional, and efficient! I would highly recommend them.
Knox and Jack did an awesome job! I am a dog owner, and very much love my dog, however she had taken a toll on the furniture, especially the chaise. They truly brought my furniture back to life. You can’t even see where my dog had taken over the chaise. They were prompt and efficient. Explained everything…
I am so happy with my carpet cleaning!! Great job guys!
Knox Bennet is an amazing professional. He did an amazing job and had such a joyous and professional demeanor. His knowledge and craft truly makes him one of a kind. They scheduled me within a few hours and the carpet cleaning was done in a short time.Thank you Knox .CertaClean is the way to go ,don’t second guess 🙏
I recently had them stretch and clean my carpet. They did a wonderful job and it looks great. They’re very personable and great to work with.
Knox did a phenomenal job! He showed up on time, and I even received a text when he was on the way with a photo so I knew exactly who would be servicing our home. We walked through the property together, and he was confident he could bring the life back to our carpeted rooms. We weren’t able to stay for the entire…
Our carpet looks new again. Thank you so much!
My carpet looks like new. The guys were very respectful and quick to get done. Highly recommend.
Brady great. On time, efficient, and, clean carpets!!!
Great job— great price
Responsive, reasonably priced, and great communication. I would recommend anyone who needs some carpet cleaning to reach out to them for cleaning services. 10/10 would use again.
Matt did a great job and the carpets look great!
Great customer service from preparation of the estimate through the cleaning process. Carpet was really stained due to unusually heavy traffic and it now looks as good as new.
We had a sofa and rug cleaned by Knox and Alonzo. They were very professional and efficient. Our sofa and rug look and smell amazing. Will definitely use CertaClean in the future.
Knox was prompt, courteous, knowledgeable and did a great job! We highly recommend CertaClean!
We had our wood floors cleaned. Thank you for the excellent work provided. The floors look beautiful again. We recommend them highly.
Knox was wonderful. Kept us up to date on arrival time, options, work required, etc. Unheard of customer service in this day and age. We had a very challenging job and he went above and beyond.
Excellent service, sheduling, pricing and results! Our techician was professional, knowledgeable, and friendly! CertaClean is a top-notch business.
Good job
Carpet looks new. Quick service. Value pricing.
Knox was very pleasant, professional. All went perfectly. Will be using Certaclean again. Thanks!
My carpets look great! Knox, my technician was also very friendly. I would recommend this business to friends.
Great job, super nice and careful guy, good price and nice equipment!
CertaClean is the only carpet cleaning company we will use. All of the staff are wonderful. Their service is tops.
CertaClean did an excellent job cleaning the carpets! Great service and great professionalism. Thank you!
Professional, quick and really clean
Great service by Brady at CertaClean. He was efficient and knowledgeable. The booking process was so easy and Susan is so friendly and accommodating. Priced right!
We have used them to clean a couple large and expensive oriental rugs and they did a great job. Great follow up service. We used them again based on their good work and now will be our go-to for rug cleaning.
Brady from Certaclean was great! Personable, knowledgeable and did such a professional job on our carpets!
The service was exceptional and professional. Great service.
Good next day service they did for me on a Saturday at my parents house. Only so much you can do with old carpets but they made them look and feel so much better.
We used Certa Clean Athens to clean our carpets, area rug and furniture. Furniture is mostly white and we have a black dog. We are thrilled with their work. They go above and beyond
Brady clean the carpets in my whole house today. They look perfect and he was wonderful!!! Highly recommend CertaClean and Brady!
Amazing service! My carpet looks better than ever!
My carpet is clean and looks so renewed!
Fantastic job. The guys were on time and took the area rugs up. Next the bedroom carpet was given a thorough cleaning. It looks great. Very pleased.
I’ve been using Certa Clean for 5+ years and they always do a fabulous job of refreshing my home! From normal carpeted areas, stairs and they have even done my furniture in the past. The teams always do a phenomenal job and we will keep using Certa Clean as our go to carpet cleaners.
First I was impressed with Susan during my conversation setting up the appointment. Knox & Brody arrived right on time & were careful of our belongings as they set up to clean the carpet. They did a great job getting up spots & I’m very pleased. I would definitely recommend CertaClean!
Very awesome gentlemen. Very awesome job. My carpet is now very clean and smell amazing.
Techs arrived on time and were extremely friendly and professional. They proceeded to service our bedroom carpet working around large heavy furniture that couldn’t be moved, a staircase and landing answering all questions that we had and were very efficient. They additionally serviced two large separate secondary…
Very knowledgeable and professional. Took great care to remove a spot we had in the carpet. Only one we will ever use to clean carpet and furniture.
I cannot recommend Certa Clean enough! I have been using them for a few years now, and they are truly exceptional. As a local, family-owned business, they bring a level of kindness and professionalism that is hard to find. They are incredibly accommodating, even when they are clearly slammed. Recently, I went…
Knox was great... thank you it smells so nice.
Knox was very conscientious in making sure everything was as we clean and spotless! He was very communicative and also very careful in protecting our floors, walls and doorways. Our initial call was exceptional as well. We couldn’t have asked for a better experience. We are repeat customers for like!
Wonderful service. Unbeatable cleaning. Personal estimate visit by Matthew followed by outstanding team of Knox and Brady who made old carpet look better than new. Same with couches and recliners. My whole house smells and looks new. The team was an absolute pleasure as they worked efficiently around us in the…
Susan was very knowledgeable and Helpful. Great communication, following up on the arrival time of the service truck. The service technicians were very professional and did a "Great Job". I Highly recommend CertaClean and will definitely use them in the future.
Great result
The young men were very polite and very efficient. I really appreciate the work they did.
Service was prompt and the attention to detail cleaning was very good.
Knox and his assistant did an excellent job. He explained everything to me and had me check along the way. Very nice people to work with who deliver excellent service. I highly recommend!
Excellent service.
Knox and Brady arrived right on time, and explained the process to us. They went right to work, were efficient, and periodically asked for our review to be sure before moving on. We would hire them again for other carpet cleaning jobs!
Excellent service, polite and efficient and also knowledgeable. Will use again and also recommend to others
Knox and Brady were very professional, took great care as they were working through our house, and did an exceptional job cleaning our carpets! Their work exceeded my expectations. They were able to remove some really bad carpet stains. The carpet looks and smells much better! I highly recommend!
Knox and his partner did a great job! Very knowledgeable on the process to get the best results!
I scheduled with Susan who was very helpful and fast. My techs Knox and Brady were also fast, efficient, and explained everything thoroughly. They were done in less than an hour. Carpet smells clean and fresh again.
From the time I called and spoke with Susan about what I needed, to the young gentlemen, Knox and Brady, coming to the house and doing an exceptional job on my carpet and upholstery, I could not have been more pleased with the entire experience! The gentlemen were very conscientious, respectful and thorough. They…
Knox and Brady did a wonderful job! They were professional and friendly. I had a bad urine problem and they removed it completely. Has a fresh clean smell now. Thank you for a great job.
Knox is the man. He was very detailed and knowledgeable. Will definitely use CertaClean again and highly recommend.
Knox was amazing! Great customer service and my stair runners and furniture look brand new! Highly recommend!
Good team! Carpets look great!
The guys did a great job with a very old carpet and a lot of stains. We are very pleased with the work they did.
Great job. Courteous technician.
Knox was in and out in a little over an hour. He did a great job and was very polite! I have 2 big German Shepherds and my carpet gets nasty. I'll definitely be using CertaClean again!
The technician was very knowledgeable and did a wonderful job. There prices are great.
CertaClean did an excellent job cleaning our carpet! Matt was great to work with! I would highly recommend this company!
Matt does a great job. I have used him several times to clean carpet and upholstery in my house.
Did such a good job, was fast, clean, professional!
Great company and even better results. They did an amazing job.
Excelent customer service.
We had a WONDERFUL experience today. We had used Certa several times now for cleaning and it truly revitalizes our carpets! Highly recommend.
Knox was professional and thorough and a great communicator and did a fantastic job.
Know was awesome! Very professional and got the job done! Will definitely use again!
Knox was extremely professional and efficient. He clearly outlined the approach he would use and the time required to complete the cleaning I needed for floors and rugs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
