How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for general carpet cleaning
Clear ✕All 167 Google reviews tagged “General carpet cleaning” · showing 60
they are the kindest and most thorough cleaners in town!
Brady with CertaClean arrived right on schedule. After arriving, we walked through home looking at all areas that would be cleaned. He asked me if I had any stains or areas that might need extra attention, I showed him one area I thought might be, he said he would be able to get that clean, and he did! Carpet…
The crew was on time and did a great job cleaning our carpet and kitchen floors
Service was awesome! This was my second time using this company, and they did not disappoint.❤️❤️
Very knowledgeable and efficient! Highly recommend! Made my carpet and rugs look brand new!
Amazing job! Right on time, friendly service, knowledgeable, and in and out quickly while still doing a wonderful job on my carpets. Highly recommend!
Matt and Brady both did an outstanding job. And the price was very fair. I will certainly call Certa Clean the next time I have my carpets cleaned! I can’t say enough about this team.
Matt was exceptional. He provided great customer service, and he did an excellent job. The best carpet cleaning I have ever had. Thank you, Certa Clean, for such great service. I will surely use you all again.
Boys done a great job
Brady was phenomenal! My house looks great!
Knox Bennet is an amazing professional. He did an amazing job and had such a joyous and professional demeanor. His knowledge and craft truly makes him one of a kind. They scheduled me within a few hours and the carpet cleaning was done in a short time.Thank you Knox .CertaClean is the way to go ,don’t second guess 🙏
They arrived on time, sent a few reminders for the appointment (which I appreciate), did a thorough job! Everything smells ( a nice light clean smell )and looks great! I really appreciate the young men who came out to clean my carpets. They were professional, kind, easy to talk to.
Responsive, reasonably priced, and great communication. I would recommend anyone who needs some carpet cleaning to reach out to them for cleaning services. 10/10 would use again.
Knox was super nice, got to our house on time, and got the job done quickly. Our carpets look brand new. Highly recommend!
Made a great difference in the look and smell of my carpet.
They were very kind and thorough.
He did a fantastic job and took care on my trouble spots.
The technician, Knox, was thorough and efficient (as well as being super kind). I’ve had professional carpet cleanings in the past, none of them with the results that Certa Clean was able to produce. 10/10 would recommend
Fantastic job. The guys were on time and took the area rugs up. Next the bedroom carpet was given a thorough cleaning. It looks great. Very pleased.
I’ve been using Certa Clean for 5+ years and they always do a fabulous job of refreshing my home! From normal carpeted areas, stairs and they have even done my furniture in the past. The teams always do a phenomenal job and we will keep using Certa Clean as our go to carpet cleaners.
Knox was very conscientious in making sure everything was as we clean and spotless! He was very communicative and also very careful in protecting our floors, walls and doorways. Our initial call was exceptional as well. We couldn’t have asked for a better experience. We are repeat customers for like!
Wonderful service. Unbeatable cleaning. Personal estimate visit by Matthew followed by outstanding team of Knox and Brady who made old carpet look better than new. Same with couches and recliners. My whole house smells and looks new. The team was an absolute pleasure as they worked efficiently around us in the…
Great work and reasonable prices. The techs are prompt and polite
The team from quote to completion was professional. They did what they said they would do when they said they would do it. The end result was excellent. The people are professional and personable.
Knox and Brady came out to clean our carpet and clean/seal the grout in one of our showers - they did a wonderful job!! They took the time to listen to my hopes of getting certain areas of carpet drying quickly and even brought in fans to help it dry! The floor looks amazing and the shower is great. I’m sure having…
Matt did a fantastic job. He was timely, respectful and paid attention to details. Great work. Our carpets look amazing! Our home feels lighter and clean. Thank you Matt as well. Stop searching and give them a try!
The associate that cleaned our carpets and upholstered recliner did an excellent job. The carpets and chair looked looked like new. I would recommend CertaClean to any of my friends or neighbors.
Cleaning was excellent but it cost more than expected
Great company and even better results. They did an amazing job.
We had a WONDERFUL experience today. We had used Certa several times now for cleaning and it truly revitalizes our carpets! Highly recommend.
Knox was professional and thorough and a great communicator and did a fantastic job.
This was the third year in a row that I’ve used this company. They are responsive, professional and on time. I think they do good quality work.
Knox was great! Very professional and now our home is ready for the holidays!!!
Matt and his father are friendly and professional. The carpet looks and feels so much better. The price was reasonable, and the chemicals safe for pets and children. I will recommend CertaClean to my friends and neighbors.
Knox and Matt were incredibly easy to work with and did a great job making two chairs and our downstairs carpet look like new. I even called them last minute and they were quick to respond and fit me in their schedule.
I was very pleased with the work they did. I will continue to use their service instead of Stanley Steemer. Very economical too.
We had a wonderful experience with Matt at CertaClean. He was very responsive, and getting on the schedule was a breeze. He provided up front and reasonable pricing, and WOW did he do an incredible job. Great value for their services- I’m so happy we chose this company. He was incredibly thorough in treating old pet…
Wow just Wow!!!! CertaClean did a phenomenal job on my carpet and floors. They did a great job explaining what they were going to perform and what the timeframe looked like. I highly recommend them and there is no one better!!!!
Amazing work! Matt and Colby came to my residence and spend 2 hours of very thorough cleaning on my 2 bedrooms, carpeted stairs and 3 area rugs. I have never seen my carpet looking like new! Also for what the cost of services, CertaClean is the way to go for all my carpet cleaning needs! I will highly recommend this company . Thank you Matt and Colby!
Highly recommended CertaClean! I’ve used them a couple of times now, and Matt always does a great job. They were able to work with my schedule and were very professional. Prices are reasonable as well!
The best carpet & upholstery cleaning service I’ve used. Highly recommend Matt and his team!
Responded quickly and did a fantastic job! Highly recommend!!
Certa Clean did an amazing job cleaning our sectional sofa and carpets in 4 bedrooms. They were very professional and friendly, and the attention to detail resulted in “like new” results. I would definetly use this company again, and highly recommend them to anyone needing carpet or upholstery cleaning.
The results exceeded my expectations! I thought for sure there were stains that would never come out of the carpet, but they did. The results were amazing and the communication was too.
Matt and crew did a great job cleaning carpets in home I just bought! They look great and even survived the moving crew! Would definitely use CertaClean again if I ever need it!
I would highly recommend CertaClean. Matt provided excellent customer service. He arrived early, answered all if my questions and was very friendly. He took extra care to on the highly stained areas on my carpert. My carpet lookes amazing.
From Bankston Taxes and Associates, awesome service and very professional.. .. we will cont to use CertaClean for years to come. Bruce
I would highly recommend! We had a grey spot on our carpet that we tried having cleaned twice over the last 7 years and we’re told it was a traffic spot that wouldn’t come out! That spot was no match for CertaClean! They got it out and more. I will never use anyone else to have my carpets cleaned!
They do a wonderful job! Always on time and go above and beyond!
Brilliant! Matt was so pleasant and helpful. We had our entire upstairs and stairs (4 bedrooms) stretched and cleaned. They look like new. Worth every penny!!!
Wonderful experience!! Matt at Certa Clean was extremely helpful! We had stains in our carpet we never thought would come out! He was able to clean it and make it look brand new. We will definitely be recommending Certa Clean to others!
Matt and team did a fantastic job for us. We will definitely use them again. 👍
Great company! I always use this company. Very nice people and does a very good job. I will continue to use them for all my carpet needs!!! Very highly recommended!!
My carpets were a mess with stains, spills, and several pet urine stains. I thought there was no hope for cleaning them and removing the smell of pet urine. Boy was I wrong! Matt and his team worked miracles! Not only are ALL the stains gone, but there’s NO MORE pet urine smell! I couldn’t be more pleased.…
Excellent work, carpet like new, thank you!
Mr. Matt did a great job, our carpets and are rugs refreshed. We will use him again for future cleanings.
Called Matt with the need for a carpet cleaning within 24 hours. He immediately scheduled it for the next day and did a great job!
Matt was professional and courteous.
We had just bought a house and upstairs it had cream colored carpet that needed to be clean, especially after we had moved everything in. We found them highly rated by doing a Google search and called and had a very good feeling about how easy it was to book an appointment, and they were willing to answer all…
Excellent service! Timely and very efficient! Carpets look awesome!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
