How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for general carpet cleaning
Clear ✕All 167 Google reviews tagged “General carpet cleaning” · showing 140
they are the kindest and most thorough cleaners in town!
Brady with CertaClean arrived right on schedule. After arriving, we walked through home looking at all areas that would be cleaned. He asked me if I had any stains or areas that might need extra attention, I showed him one area I thought might be, he said he would be able to get that clean, and he did! Carpet…
The crew was on time and did a great job cleaning our carpet and kitchen floors
Service was awesome! This was my second time using this company, and they did not disappoint.❤️❤️
Very knowledgeable and efficient! Highly recommend! Made my carpet and rugs look brand new!
Amazing job! Right on time, friendly service, knowledgeable, and in and out quickly while still doing a wonderful job on my carpets. Highly recommend!
Matt and Brady both did an outstanding job. And the price was very fair. I will certainly call Certa Clean the next time I have my carpets cleaned! I can’t say enough about this team.
Matt was exceptional. He provided great customer service, and he did an excellent job. The best carpet cleaning I have ever had. Thank you, Certa Clean, for such great service. I will surely use you all again.
Boys done a great job
Brady was phenomenal! My house looks great!
Knox Bennet is an amazing professional. He did an amazing job and had such a joyous and professional demeanor. His knowledge and craft truly makes him one of a kind. They scheduled me within a few hours and the carpet cleaning was done in a short time.Thank you Knox .CertaClean is the way to go ,don’t second guess 🙏
They arrived on time, sent a few reminders for the appointment (which I appreciate), did a thorough job! Everything smells ( a nice light clean smell )and looks great! I really appreciate the young men who came out to clean my carpets. They were professional, kind, easy to talk to.
Responsive, reasonably priced, and great communication. I would recommend anyone who needs some carpet cleaning to reach out to them for cleaning services. 10/10 would use again.
Knox was super nice, got to our house on time, and got the job done quickly. Our carpets look brand new. Highly recommend!
Made a great difference in the look and smell of my carpet.
They were very kind and thorough.
He did a fantastic job and took care on my trouble spots.
The technician, Knox, was thorough and efficient (as well as being super kind). I’ve had professional carpet cleanings in the past, none of them with the results that Certa Clean was able to produce. 10/10 would recommend
Fantastic job. The guys were on time and took the area rugs up. Next the bedroom carpet was given a thorough cleaning. It looks great. Very pleased.
I’ve been using Certa Clean for 5+ years and they always do a fabulous job of refreshing my home! From normal carpeted areas, stairs and they have even done my furniture in the past. The teams always do a phenomenal job and we will keep using Certa Clean as our go to carpet cleaners.
Knox was very conscientious in making sure everything was as we clean and spotless! He was very communicative and also very careful in protecting our floors, walls and doorways. Our initial call was exceptional as well. We couldn’t have asked for a better experience. We are repeat customers for like!
Wonderful service. Unbeatable cleaning. Personal estimate visit by Matthew followed by outstanding team of Knox and Brady who made old carpet look better than new. Same with couches and recliners. My whole house smells and looks new. The team was an absolute pleasure as they worked efficiently around us in the…
Great work and reasonable prices. The techs are prompt and polite
The team from quote to completion was professional. They did what they said they would do when they said they would do it. The end result was excellent. The people are professional and personable.
Knox and Brady came out to clean our carpet and clean/seal the grout in one of our showers - they did a wonderful job!! They took the time to listen to my hopes of getting certain areas of carpet drying quickly and even brought in fans to help it dry! The floor looks amazing and the shower is great. I’m sure having…
Matt did a fantastic job. He was timely, respectful and paid attention to details. Great work. Our carpets look amazing! Our home feels lighter and clean. Thank you Matt as well. Stop searching and give them a try!
The associate that cleaned our carpets and upholstered recliner did an excellent job. The carpets and chair looked looked like new. I would recommend CertaClean to any of my friends or neighbors.
Cleaning was excellent but it cost more than expected
Great company and even better results. They did an amazing job.
We had a WONDERFUL experience today. We had used Certa several times now for cleaning and it truly revitalizes our carpets! Highly recommend.
Knox was professional and thorough and a great communicator and did a fantastic job.
This was the third year in a row that I’ve used this company. They are responsive, professional and on time. I think they do good quality work.
Knox was great! Very professional and now our home is ready for the holidays!!!
Matt and his father are friendly and professional. The carpet looks and feels so much better. The price was reasonable, and the chemicals safe for pets and children. I will recommend CertaClean to my friends and neighbors.
Knox and Matt were incredibly easy to work with and did a great job making two chairs and our downstairs carpet look like new. I even called them last minute and they were quick to respond and fit me in their schedule.
I was very pleased with the work they did. I will continue to use their service instead of Stanley Steemer. Very economical too.
We had a wonderful experience with Matt at CertaClean. He was very responsive, and getting on the schedule was a breeze. He provided up front and reasonable pricing, and WOW did he do an incredible job. Great value for their services- I’m so happy we chose this company. He was incredibly thorough in treating old pet…
Wow just Wow!!!! CertaClean did a phenomenal job on my carpet and floors. They did a great job explaining what they were going to perform and what the timeframe looked like. I highly recommend them and there is no one better!!!!
Amazing work! Matt and Colby came to my residence and spend 2 hours of very thorough cleaning on my 2 bedrooms, carpeted stairs and 3 area rugs. I have never seen my carpet looking like new! Also for what the cost of services, CertaClean is the way to go for all my carpet cleaning needs! I will highly recommend this company . Thank you Matt and Colby!
Highly recommended CertaClean! I’ve used them a couple of times now, and Matt always does a great job. They were able to work with my schedule and were very professional. Prices are reasonable as well!
The best carpet & upholstery cleaning service I’ve used. Highly recommend Matt and his team!
Responded quickly and did a fantastic job! Highly recommend!!
Certa Clean did an amazing job cleaning our sectional sofa and carpets in 4 bedrooms. They were very professional and friendly, and the attention to detail resulted in “like new” results. I would definetly use this company again, and highly recommend them to anyone needing carpet or upholstery cleaning.
The results exceeded my expectations! I thought for sure there were stains that would never come out of the carpet, but they did. The results were amazing and the communication was too.
Matt and crew did a great job cleaning carpets in home I just bought! They look great and even survived the moving crew! Would definitely use CertaClean again if I ever need it!
I would highly recommend CertaClean. Matt provided excellent customer service. He arrived early, answered all if my questions and was very friendly. He took extra care to on the highly stained areas on my carpert. My carpet lookes amazing.
From Bankston Taxes and Associates, awesome service and very professional.. .. we will cont to use CertaClean for years to come. Bruce
I would highly recommend! We had a grey spot on our carpet that we tried having cleaned twice over the last 7 years and we’re told it was a traffic spot that wouldn’t come out! That spot was no match for CertaClean! They got it out and more. I will never use anyone else to have my carpets cleaned!
They do a wonderful job! Always on time and go above and beyond!
Brilliant! Matt was so pleasant and helpful. We had our entire upstairs and stairs (4 bedrooms) stretched and cleaned. They look like new. Worth every penny!!!
Wonderful experience!! Matt at Certa Clean was extremely helpful! We had stains in our carpet we never thought would come out! He was able to clean it and make it look brand new. We will definitely be recommending Certa Clean to others!
Matt and team did a fantastic job for us. We will definitely use them again. 👍
Great company! I always use this company. Very nice people and does a very good job. I will continue to use them for all my carpet needs!!! Very highly recommended!!
My carpets were a mess with stains, spills, and several pet urine stains. I thought there was no hope for cleaning them and removing the smell of pet urine. Boy was I wrong! Matt and his team worked miracles! Not only are ALL the stains gone, but there’s NO MORE pet urine smell! I couldn’t be more pleased.…
Excellent work, carpet like new, thank you!
Mr. Matt did a great job, our carpets and are rugs refreshed. We will use him again for future cleanings.
Called Matt with the need for a carpet cleaning within 24 hours. He immediately scheduled it for the next day and did a great job!
Matt was professional and courteous.
We had just bought a house and upstairs it had cream colored carpet that needed to be clean, especially after we had moved everything in. We found them highly rated by doing a Google search and called and had a very good feeling about how easy it was to book an appointment, and they were willing to answer all…
Excellent service! Timely and very efficient! Carpets look awesome!
Matt was great, and I was very pleased with his service. I highly recommend!
Matt did great job! Thoroughly and super clean! I will always ask him to help whenever needed!
This company did a wonderful job cleaning the carpet in my home. They were very reasonable, professional, responsive, and even looked for opportunities to service us further that I didn't realize was available. I would recommend Matt and team to anyone!
This company had excellent machinery that was powerful enough to get the pet urine smell out of the carpet. They took their time.
Matt and Steve did a great job on our carpet and upholstery. In addition to cleaning, they also stretched and made repairs to our carpet. Our 10 year old carpet and upholstery look newer and smell very fresh and clean. Will use them again, and highly recommend. Also, they were in time and very pleasant and professional.
Absolutely love the results! They were so fast and knowledgeable about the process. They were extremely kind too! Definitely would recommend them !
Certa Clean is our go-to carpet cleaner in Athens. They always do an outstanding job. I know I can trust them in my home, which is important as a mother of three. They are professional, kind, and thorough. We had an oriental area rug our dog had peed on from anxiety as we had our house renovated. They were able to…
Matt with CertaClean was absolutely amazing. He was so kind and helpful throughout the entire carpet cleaning process. He went above and beyond to make us feel comfortable moving into our new home. 11/10 would recommend!!!
Matt did a great job getting our carpet cleaned. We have dogs that bring in a great deal of dirt and, honestly, I didn’t think they’d get it all up. I was wrong; our carpet looks brand new. Matt was easy to work with and was very professional. I would 100% use them again.
They are quite experienced professionals who finished their work in time. Also explained detail about their procedure. It was great to have a business with them.
Our carpets developed wrinkles. These guys came and restretched the carpets then cleaned them. Now our carpets look like new. We used them two times. In both cases they came on time and acted professionally.
Matt and Steve did a great job for me on two occasions. Quality work for sure but most notably easy to contact, responsive and efficient. Matt kept me up to date and informed of schedule and arrival time or any changes which was appreciated. Great team and pleased with results of the cleaning. Would certainly…
Spoke to Matt to schedule our cleaning. I needed someone pretty quick, and he was wonderful at making that happen. We had some troublesome spots that he really took the time to work out for us and even reached back out after to see how it turned out and if we were happy with the service. I will definitely use this…
Fantastic price and great service. Would definitely recommend.
The service these guys provided was incredible! They were highly recommended to me….now I know why. They went above and beyond my expectations. I highly recommend then!
They were very friendly and very professional. If you need your carpet cleaned CertaClean is who you want to call. I will be using them again!
Certa Clean were so efficient and professional. They did a tremendous job cleaning our upstairs carpet. We will definitely be repeat customers!
We had our carpets cleaned with CertaClean and the guys did a great job. We are satisfied with the service. We will have them clean our carpets again next time.
Amazing and professional service at a great price. Carpets are noticeably cleaner and softer. I would recommend to anyone and will be using again.
I had initially scheduled an appointment with Matt which I had to change twice due to ongoing renovations at our home. He was most accommodating and patient with my requests. The day of our scheduled appointment he and his dad arrived on time. They were very considerate as they put paper on our hardwoods in the…
We just bought our house and the people had pets so I wanted the carpet cleaned. They were able to make the carpet look new again. House smells fresh and clean. Everything from making the appointment to them coming to do the job went great. Can’t say enough good about them.
CertaClean did a great job at cleaning our carpets and at a good price, too! Mike was so good at communicating with me when I had questions. I really appreciate all of their hard work.
Matt was awesome! He was super informative, had fast response times, and was very professional. I was super happy with the service! We had 3 years worth of pet hair build up and puppy accident stains, and the carpet looks better than when I moved it! I wish I had taken photos before to show yall the drastic change!…
Very professional and awesome customer service! My carpet looks brand new! Choosing this company was definitely the best decision I made. You will not be disappointed!
This is the second carpet cleaning place I used to remove pets stains from both the precious owner of our home and our own pets. They did a fantastic job! The carpets look fabulous, and no more stains!
Great service. On time, professional. Will definitely use again I highly recommend.
I would definitely recommend this company. They were very professional and have good customer service. And my carpet looked great! Thanks!
Let me tell you how great Matt is. I called him needing someone that same day because another company didn't show up. My carpet was very dirty, but not anymore! I recommend Matt and will use him again. Keep doing a great job!
Matt and his dad were fantastic! They were punctual, respectful, professional, flexible, thorough, and very reasonably-priced! Service was PHENOMENAL! I have found that small family owned businesses are the best. When I called to schedule I was so relieved I didn't have to talk to an automated answering machine but…
I highly recommend CertaClean! Matt and his dad were so nice and accommodating. Matt paid particular attention in cleaning and drying since we have someone who is very sensitive to fragrances. The carpet looked great and was dry in a very short time. Wonderful company to work with and will use them again.
Matt did a fabulous job & got our carpets & couch looking great. We had significant urine & diarrhea stains & no signs left!
Matt and partner did a wonderful job they were on time and worked a miracle on this carpet. I was sure we had to replace this carpet but not now. 5 start rating is not enough thanks guys!🙃
CertaClean cleaned and stretched my carpet and did an excellent job. They were friendly, punctual and charged a fair price. What more could you ask for?
Very professional! My carpet looks new. I will definitely use CertaClean again and recommend them to family and friends.
Very responsive. On time and did really good work. We'll be using Certa Clean again. Thanks!
Matt and his father were extremely professional, courteous, and knowledgeable. Their work is superior in all regards and I highly recommend their company for floor and upholstery deep cleaning. I have used several other local carpet cleaning companies in the past which were disappointing and more costly. You can't…
So easy to work with! Showed up on time, very professional, worked around my family, and provided excellent service! Our carpet looks so much better. Will call again.
Service was amazing! Prices reasonable. Very punctual. Floors looked great once they were finished! Mind you, we have 3 boys and a dog; no more urine stains or scents were present once he finished. They even vacuumed all the rooms prior to getting started. He has positive energy, which is a plus. You can tell he…
Great service provided! Thanks Matt!
They did an excellent job! My carpet is 5 years old and after being cleaned it looks brand new.
Professional and friendly. Arrived on time and spent a good amount of time making sure they treated stains and cleaned the carpets well. Our carpet looks brand new! We will definitely use them again.
Matt was very professional and came back Saturday morning to do extra work. He does good, quick work and is great to work with. I recommend him!
Father and Son Duo did such an amazing job. I will definitely use them again and recommend anyone to use them. the services is worth Every Dollar. May God continue to keep blessing them and I wish you guys well
They came on short notice, cleaned large rooms and done it all after normal business hours. Thanks for a job well done CertaClean!
They did a fantastic job cleaning the carpets. It’s a rental house so the carpets aren’t in the best shape, but I was amazed at how clean they got the carpet. The carpets also dried quickly since they used fans and I appreciated that. Very professional and I will definitely use again!
Matt has cleaned my carpets three or four times over the last few years. Great pricing. Always do a wonderful job, on time, and professional. They’re helping me extend the life of my carpeting! The recent cleaning of hallway got out wear and dirt from bathroom remodel. He’s previously dealt with doggie accidents.…
Matt and his assistant with CertaClean were fantastic. They have earned my business for all future carpet cleaning needs. They were extremely professional, courteous, thorough and knowledgeable. I highly recommend CertaClean
Great service at a fair price. I would highly recommend this company for all your cleaning needs. Family owned and operated.
Matt was quick to respond to my questions and very punctual. Carpets look great.
Highly professional work, very responsible, punctual, and reasonable prices.
Super impressed, great service and quality of work. My carpet looks brand new, they also repaired an area of damaged carpet and my couch looks fantastic too! Thank you CertaClean for a job well done!
They did an excellent job. Very professional and friendly. My carpets look amazing. I highly this business. I used several in the area and I can say satisfaction is their business.
Very prompt and did a good job!
These guys were great. They showed up right on time and did a wonderful job on our carpet. I highly recommend them!
Very professional team. I would recommend their service to anyone.
It was an overall wonderful experience and they did an excellent job. I will definitely be using them again in the future and would recommend them to anyone I know.
Great company. They did an awesome job on our carpet. It looks brand new couldn’t be any happier. I Will definitely use them again next time.
Great communication; on time; excellent job; they respectfully wore masks.
They were very nice , professional, on time, answered any questions I had . I would use them again
Matt & his father did an excellent job at getting stains out of our carpet. Great customer service & I would definitely use them again!
I ended to call another company that did a good job last time. I made an appointment with CertaClean. I realized my mistake but decided to keep the appointment. Our carpet is old. It looks better than I have seen in years. They did a excellent job. They spent longer than others on each square foot to make sure…
I chose this cleaning service after reading the stellar reviews. This family owned business exhibits pride In their company and service through professional actions. I was immediately contacted when I initially called. They confirmed the appointment prior to coming and arrived on time. They wore masks and were…
Made an appointment to get my carpet cleaned. Matt showed up on time and made my carpet look new again. Would hire again.
Cleaned living room and bedroom for my mom. Living room looks good, but there are a few stains left in the bedroom (granted carpet is a bit worn) which could have been treated a tad bit better (based upon reviews). I'll end up purchasing some carpet spot cleaner from the store.
This was my first time using CertaClean and I will definitely use them again. I had my furniture and carpet cleaned and everything looked great! Matt and his Dad were very professional and easy to work with. Give them a call. You will not be disappointed!
I met Matt Baughcum a while back at a networking event. Recently my mom needed to arrange carpet cleaning for their church's fellowship hall. Mom felt very comfortable with Matt and coworker. They responded quickly with a fair price and have scheduled the cleaning. I appreciate that I can trust them with my mother.…
Was in the need of carpet cleaning and a area rug did some shopping around. And found the this was a locally owned did a great job would use this service again very professional and the carpets look great.
They were very professional, flexible and helpful throughout the process. They sent pictures of the carpet after the service since I would not be there.
We highly recommend CertaClean! They were on time (actually a little early), professional and worked very efficiently. Matt was upfront with all pricing and it was very reasonable. He even followed up the next day to make sure everything looked good. Would not hesitate to use them again!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
