How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for pet stain & odor removal
Clear ✕All 109 Google reviews tagged “Pet stain & odor removal” · showing 40
they are the kindest and most thorough cleaners in town!
Very knowledgeable and efficient! Highly recommend! Made my carpet and rugs look brand new!
Amazing job! Right on time, friendly service, knowledgeable, and in and out quickly while still doing a wonderful job on my carpets. Highly recommend!
Pricey, but impeccable result.
I had an explosive dog mess that needed to be cleaned asap. They were able to come out next day and sent the NICEST guy named Knox out and he cleaned it all up SO FAST!! I'm actually shocked it all came out. Thanks guys!!!
They arrived on time, sent a few reminders for the appointment (which I appreciate), did a thorough job! Everything smells ( a nice light clean smell )and looks great! I really appreciate the young men who came out to clean my carpets. They were professional, kind, easy to talk to.
Responsive, reasonably priced, and great communication. I would recommend anyone who needs some carpet cleaning to reach out to them for cleaning services. 10/10 would use again.
Knox was super nice, got to our house on time, and got the job done quickly. Our carpets look brand new. Highly recommend!
Knox was prompt, courteous, knowledgeable and did a great job! We highly recommend CertaClean!
Made a great difference in the look and smell of my carpet.
They were very kind and thorough.
Very efficient and professional service; excellent communication throughout the process
CertaClean is the only carpet cleaning company we will use. All of the staff are wonderful. Their service is tops.
Brady from Certaclean was great! Personable, knowledgeable and did such a professional job on our carpets!
The technician, Knox, was thorough and efficient (as well as being super kind). I’ve had professional carpet cleanings in the past, none of them with the results that Certa Clean was able to produce. 10/10 would recommend
Thanks to CertaClean for my area rug looking brand new again. The guys were complete, professional and did a wonderful job. I will be using your service in the future and tell others too.
We used Certa Clean Athens to clean our carpets, area rug and furniture. Furniture is mostly white and we have a black dog. We are thrilled with their work. They go above and beyond
Very happy with service from the beginning to the end they had great customer service
I’ve been using Certa Clean for 5+ years and they always do a fabulous job of refreshing my home! From normal carpeted areas, stairs and they have even done my furniture in the past. The teams always do a phenomenal job and we will keep using Certa Clean as our go to carpet cleaners.
Were very professional and thorough throughout the process. On time, would use them again, and recommend them to friends!
I cannot recommend CertaClean enough. They listened to my pet concerns and provided me with the best solution. My LVP and tile floors are so clean and my house smells fresh again.
I cannot recommend Certa Clean enough! I have been using them for a few years now, and they are truly exceptional. As a local, family-owned business, they bring a level of kindness and professionalism that is hard to find. They are incredibly accommodating, even when they are clearly slammed. Recently, I went…
Knox was very conscientious in making sure everything was as we clean and spotless! He was very communicative and also very careful in protecting our floors, walls and doorways. Our initial call was exceptional as well. We couldn’t have asked for a better experience. We are repeat customers for like!
Wonderful service. Unbeatable cleaning. Personal estimate visit by Matthew followed by outstanding team of Knox and Brady who made old carpet look better than new. Same with couches and recliners. My whole house smells and looks new. The team was an absolute pleasure as they worked efficiently around us in the…
I had to wait a while to unwrap my cleaned living room rug- but it was worth the wait. I wanted to have my two English creams groomed well prior to putting the rug back down. This rug was in our farm house we sold and had survived many animals. The home steam cleaner had been used on it countless times. Then it…
Knox and his assistant did an excellent job. He explained everything to me and had me check along the way. Very nice people to work with who deliver excellent service. I highly recommend!
Excellent service.
Great service! Kept in constant contact through text. Picked up, cleaned and delivered rug. Rug looks and smells great! Will use again in the future.
Knox and Brady did a wonderful job! They were professional and friendly. I had a bad urine problem and they removed it completely. Has a fresh clean smell now. Thank you for a great job.
My technician Knox arrived on time to clean three sofas for us. He was very pleasant to work with and came equipped to do the required job. My sofas look great and I will definitely use CertaClean in the future when necessary. Good job Knox representing CertaClean
Knox was in and out in a little over an hour. He did a great job and was very polite! I have 2 big German Shepherds and my carpet gets nasty. I'll definitely be using CertaClean again!
Matt does a great job. I have used him several times to clean carpet and upholstery in my house.
Cleaning was excellent but it cost more than expected
Great company and even better results. They did an amazing job.
Night and day results!!! Thank you Knox at CertaClean! He was friendly, worked fast and everything was clean and dry quickly. Thank you again!
Knox was professional and thorough and a great communicator and did a fantastic job.
Knox was professional, friendly and did a super job! I will call them again.
We had two mattresses and kitchen chairs cleaned. They were prompt and professional. I am very happy with the results!
I would highly recommend Certa Clean for carpet and upholstery cleaning. They were on time, polite, professional, and did an excellent job cleaning for me. I have used them before and recommended them to friends, and my opinion of them is still very high.
Matt and his father are friendly and professional. The carpet looks and feels so much better. The price was reasonable, and the chemicals safe for pets and children. I will recommend CertaClean to my friends and neighbors.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
