How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for pet stain & odor removal
Clear ✕All 109 Google reviews tagged “Pet stain & odor removal” · showing 80
they are the kindest and most thorough cleaners in town!
Very knowledgeable and efficient! Highly recommend! Made my carpet and rugs look brand new!
Amazing job! Right on time, friendly service, knowledgeable, and in and out quickly while still doing a wonderful job on my carpets. Highly recommend!
Pricey, but impeccable result.
I had an explosive dog mess that needed to be cleaned asap. They were able to come out next day and sent the NICEST guy named Knox out and he cleaned it all up SO FAST!! I'm actually shocked it all came out. Thanks guys!!!
They arrived on time, sent a few reminders for the appointment (which I appreciate), did a thorough job! Everything smells ( a nice light clean smell )and looks great! I really appreciate the young men who came out to clean my carpets. They were professional, kind, easy to talk to.
Responsive, reasonably priced, and great communication. I would recommend anyone who needs some carpet cleaning to reach out to them for cleaning services. 10/10 would use again.
Knox was super nice, got to our house on time, and got the job done quickly. Our carpets look brand new. Highly recommend!
Knox was prompt, courteous, knowledgeable and did a great job! We highly recommend CertaClean!
Made a great difference in the look and smell of my carpet.
They were very kind and thorough.
Very efficient and professional service; excellent communication throughout the process
CertaClean is the only carpet cleaning company we will use. All of the staff are wonderful. Their service is tops.
Brady from Certaclean was great! Personable, knowledgeable and did such a professional job on our carpets!
The technician, Knox, was thorough and efficient (as well as being super kind). I’ve had professional carpet cleanings in the past, none of them with the results that Certa Clean was able to produce. 10/10 would recommend
Thanks to CertaClean for my area rug looking brand new again. The guys were complete, professional and did a wonderful job. I will be using your service in the future and tell others too.
We used Certa Clean Athens to clean our carpets, area rug and furniture. Furniture is mostly white and we have a black dog. We are thrilled with their work. They go above and beyond
Very happy with service from the beginning to the end they had great customer service
I’ve been using Certa Clean for 5+ years and they always do a fabulous job of refreshing my home! From normal carpeted areas, stairs and they have even done my furniture in the past. The teams always do a phenomenal job and we will keep using Certa Clean as our go to carpet cleaners.
Were very professional and thorough throughout the process. On time, would use them again, and recommend them to friends!
I cannot recommend CertaClean enough. They listened to my pet concerns and provided me with the best solution. My LVP and tile floors are so clean and my house smells fresh again.
I cannot recommend Certa Clean enough! I have been using them for a few years now, and they are truly exceptional. As a local, family-owned business, they bring a level of kindness and professionalism that is hard to find. They are incredibly accommodating, even when they are clearly slammed. Recently, I went…
Knox was very conscientious in making sure everything was as we clean and spotless! He was very communicative and also very careful in protecting our floors, walls and doorways. Our initial call was exceptional as well. We couldn’t have asked for a better experience. We are repeat customers for like!
Wonderful service. Unbeatable cleaning. Personal estimate visit by Matthew followed by outstanding team of Knox and Brady who made old carpet look better than new. Same with couches and recliners. My whole house smells and looks new. The team was an absolute pleasure as they worked efficiently around us in the…
I had to wait a while to unwrap my cleaned living room rug- but it was worth the wait. I wanted to have my two English creams groomed well prior to putting the rug back down. This rug was in our farm house we sold and had survived many animals. The home steam cleaner had been used on it countless times. Then it…
Knox and his assistant did an excellent job. He explained everything to me and had me check along the way. Very nice people to work with who deliver excellent service. I highly recommend!
Excellent service.
Great service! Kept in constant contact through text. Picked up, cleaned and delivered rug. Rug looks and smells great! Will use again in the future.
Knox and Brady did a wonderful job! They were professional and friendly. I had a bad urine problem and they removed it completely. Has a fresh clean smell now. Thank you for a great job.
My technician Knox arrived on time to clean three sofas for us. He was very pleasant to work with and came equipped to do the required job. My sofas look great and I will definitely use CertaClean in the future when necessary. Good job Knox representing CertaClean
Knox was in and out in a little over an hour. He did a great job and was very polite! I have 2 big German Shepherds and my carpet gets nasty. I'll definitely be using CertaClean again!
Matt does a great job. I have used him several times to clean carpet and upholstery in my house.
Cleaning was excellent but it cost more than expected
Great company and even better results. They did an amazing job.
Night and day results!!! Thank you Knox at CertaClean! He was friendly, worked fast and everything was clean and dry quickly. Thank you again!
Knox was professional and thorough and a great communicator and did a fantastic job.
Knox was professional, friendly and did a super job! I will call them again.
We had two mattresses and kitchen chairs cleaned. They were prompt and professional. I am very happy with the results!
I would highly recommend Certa Clean for carpet and upholstery cleaning. They were on time, polite, professional, and did an excellent job cleaning for me. I have used them before and recommended them to friends, and my opinion of them is still very high.
Matt and his father are friendly and professional. The carpet looks and feels so much better. The price was reasonable, and the chemicals safe for pets and children. I will recommend CertaClean to my friends and neighbors.
We have used CertaClean to clean our carpet & rugs for many years & they never disappoint! Always efficient & courteous. Matt & Steve are great to work with. Thank u!
I was very pleased with the work they did. I will continue to use their service instead of Stanley Steemer. Very economical too.
Can't believe this old carpet looks this good!
We had a wonderful experience with Matt at CertaClean. He was very responsive, and getting on the schedule was a breeze. He provided up front and reasonable pricing, and WOW did he do an incredible job. Great value for their services- I’m so happy we chose this company. He was incredibly thorough in treating old pet…
Great customer service! Really nice to have a place like this in town that knows the meaning of great customer service. I dropped off a rug that my mother needed to have cleaned (cat urine) and they did an excellent job of extracting all offending odors and stains from it. They even offer pickup and onsite…
Highly recommended CertaClean! I’ve used them a couple of times now, and Matt always does a great job. They were able to work with my schedule and were very professional. Prices are reasonable as well!
Matt went above and beyond to remove a horrible stain-not only the stain but the nauseating stench that accompanied it I could not remove-and saved me at least a thousand dollars I was going to spend to replace the carpet! 19/10 would recommend Certaclean and will definitely be giving them all my professional carpet and upholstery cleaning business.
Matt and his partner did a fantastic job on my carpet and upholstery cleaning. It's the best carpet and upholstery cleaning I've ever had. I would highly recommend CertaClean!
The best carpet & upholstery cleaning service I’ve used. Highly recommend Matt and his team!
Responded quickly and did a fantastic job! Highly recommend!!
Matt was the technician that provided service for me and he did an outstanding job. My carpet was riddled with pet stains that I just couldn't get rid of no matter what I tried and he was able get rid then stains and smell with no issue. I'm very pleased with how things turned out and I would readily use CertaClean for future messes.
Rug looks new! Great job and yes I have two dogs that had made a path with dirt on the rug. I am really happy with the service and promptness
Wonderful experience!! Matt at Certa Clean was extremely helpful! We had stains in our carpet we never thought would come out! He was able to clean it and make it look brand new. We will definitely be recommending Certa Clean to others!
My carpets were a mess with stains, spills, and several pet urine stains. I thought there was no hope for cleaning them and removing the smell of pet urine. Boy was I wrong! Matt and his team worked miracles! Not only are ALL the stains gone, but there’s NO MORE pet urine smell! I couldn’t be more pleased.…
Excellent work, carpet like new, thank you!
Mr. Matt did a great job, our carpets and are rugs refreshed. We will use him again for future cleanings.
Matt communicated honestly about everything. Pricing, proper cleaning and very professional. Everything was cleaned well and within the allotted time quoted. Even after finishing, he reached out the next day to make sure it all turned out well! Use them! They’re great!
Matt did great job! Thoroughly and super clean! I will always ask him to help whenever needed!
This company did a wonderful job cleaning the carpet in my home. They were very reasonable, professional, responsive, and even looked for opportunities to service us further that I didn't realize was available. I would recommend Matt and team to anyone!
Matt and Steve did a great job on our carpet and upholstery. In addition to cleaning, they also stretched and made repairs to our carpet. Our 10 year old carpet and upholstery look newer and smell very fresh and clean. Will use them again, and highly recommend. Also, they were in time and very pleasant and professional.
Certa Clean is our go-to carpet cleaner in Athens. They always do an outstanding job. I know I can trust them in my home, which is important as a mother of three. They are professional, kind, and thorough. We had an oriental area rug our dog had peed on from anxiety as we had our house renovated. They were able to…
Matt with CertaClean was absolutely amazing. He was so kind and helpful throughout the entire carpet cleaning process. He went above and beyond to make us feel comfortable moving into our new home. 11/10 would recommend!!!
Spoke to Matt to schedule our cleaning. I needed someone pretty quick, and he was wonderful at making that happen. We had some troublesome spots that he really took the time to work out for us and even reached back out after to see how it turned out and if we were happy with the service. I will definitely use this…
Fantastic price and great service. Would definitely recommend.
The service these guys provided was incredible! They were highly recommended to me….now I know why. They went above and beyond my expectations. I highly recommend then!
Wow I was amazed. We have two older chairs we were gonna throw away because they were stained, had finger nail polish on the arm and just gross. Matt came out and worked his magic and they Look beautiful and new again. I have no idea how he got them that clean. Great work, on time and great communication. Thank you again
We just bought our house and the people had pets so I wanted the carpet cleaned. They were able to make the carpet look new again. House smells fresh and clean. Everything from making the appointment to them coming to do the job went great. Can’t say enough good about them.
Matt was awesome! He was super informative, had fast response times, and was very professional. I was super happy with the service! We had 3 years worth of pet hair build up and puppy accident stains, and the carpet looks better than when I moved it! I wish I had taken photos before to show yall the drastic change!…
This is the second carpet cleaning place I used to remove pets stains from both the precious owner of our home and our own pets. They did a fantastic job! The carpets look fabulous, and no more stains!
Let me tell you how great Matt is. I called him needing someone that same day because another company didn't show up. My carpet was very dirty, but not anymore! I recommend Matt and will use him again. Keep doing a great job!
Matt did a fabulous job & got our carpets & couch looking great. We had significant urine & diarrhea stains & no signs left!
Service was amazing! Prices reasonable. Very punctual. Floors looked great once they were finished! Mind you, we have 3 boys and a dog; no more urine stains or scents were present once he finished. They even vacuumed all the rooms prior to getting started. He has positive energy, which is a plus. You can tell he…
Great service provided! Thanks Matt!
They did an excellent job! My carpet is 5 years old and after being cleaned it looks brand new.
Father and Son Duo did such an amazing job. I will definitely use them again and recommend anyone to use them. the services is worth Every Dollar. May God continue to keep blessing them and I wish you guys well
Matt has cleaned my carpets three or four times over the last few years. Great pricing. Always do a wonderful job, on time, and professional. They’re helping me extend the life of my carpeting! The recent cleaning of hallway got out wear and dirt from bathroom remodel. He’s previously dealt with doggie accidents.…
They were very sweet and I enjoyed having them come clean a room in my home! They were extremely professional and they were done very quickly! Recommended to all!
Matt and his assistant with CertaClean were fantastic. They have earned my business for all future carpet cleaning needs. They were extremely professional, courteous, thorough and knowledgeable. I highly recommend CertaClean
CertaClean did a great job cleaning my couches and rug. Very happy to have unsightly pet stains removed. They were on time and did a very thorough job. Thanks!
Highly professional work, very responsible, punctual, and reasonable prices.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
