How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORECertaClean
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 627 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired CertaClean for 6 kinds of job.
CertaClean for upholstery cleaning
Clear ✕All 94 Google reviews tagged “Upholstery cleaning” · showing 40
Our technicians were GREAT! They took before and after photos and also a video. They were prompt and so nice! My carpets and rugs look like new! Two thousand thumbs up!!!!
Brady was professional, courteous and pleasant. He took his time cleaning our upholstery & carpet and did an excellent job.
CertaClean is a wonderful company to deal with! Customer service at every level is excellent. I am so surprised at how good my upholstery looks, it is cream colored and they were able to get it looking like new. I will definitely keep this company in my contacts for other work in my home.
I had the best experience at Certaclean. The staff was extremely helpful and kept in constant communication with me regarding my chairs. I felt like their prices were better than others.
Brady did a great job. He was a professional and put 110% effort even at the end of the day. Highly recommend this company and Brady!
Needed a quick deep clean of my couch and Knox and Jack came out same day and my couch looks good as new! They were quick, friendly and did a great job. Highly recommend and would use again.
Knox and team were very thorough and took their time cleaning a large sofa and chair.
Knox and Jack did an awesome job! I am a dog owner, and very much love my dog, however she had taken a toll on the furniture, especially the chaise. They truly brought my furniture back to life. You can’t even see where my dog had taken over the chaise. They were prompt and efficient. Explained everything…
Arrived on time and did a very thorough job cleaning the sectional sofa. We are quite satisfied and will certainly use them again.
We had a sofa and rug cleaned by Knox and Alonzo. They were very professional and efficient. Our sofa and rug look and smell amazing. Will definitely use CertaClean in the future.
Great job! Chair looks beautiful! Very friendly. Thank you!
Knox was very pleasant, professional. All went perfectly. Will be using Certaclean again. Thanks!
We used Certa Clean Athens to clean our carpets, area rug and furniture. Furniture is mostly white and we have a black dog. We are thrilled with their work. They go above and beyond
I’ve been using Certa Clean for 5+ years and they always do a fabulous job of refreshing my home! From normal carpeted areas, stairs and they have even done my furniture in the past. The teams always do a phenomenal job and we will keep using Certa Clean as our go to carpet cleaners.
Great company! Very fast to respond and book an appointment. Folks were right on time, very friendly, and efficient. Knox and Brady were great.
I cannot recommend Certa Clean enough! I have been using them for a few years now, and they are truly exceptional. As a local, family-owned business, they bring a level of kindness and professionalism that is hard to find. They are incredibly accommodating, even when they are clearly slammed. Recently, I went…
Wonderful service. Unbeatable cleaning. Personal estimate visit by Matthew followed by outstanding team of Knox and Brady who made old carpet look better than new. Same with couches and recliners. My whole house smells and looks new. The team was an absolute pleasure as they worked efficiently around us in the…
Knox and his partner did a great job! Our couch had years worth of pet hair, lint, crumbs, and small stains that they were able to get out. They came on time, were communicative about the process, and worked efficiently. Our couch looks and feels like new. We will be using CertaClean again for our upholstery needs.
Great work and reasonable prices. The techs are prompt and polite
The team from quote to completion was professional. They did what they said they would do when they said they would do it. The end result was excellent. The people are professional and personable.
CertaClean did an amazing job on our rugs, dining chairs and barstools! Everything looks so fresh and beautiful. Knox, Brady, and Susan were so kind, professional, and so easy to work with. I’m beyond happy with how everything turned out and would highly recommend!!
Excellent service.
Knox and Brady arrived right on time, and explained the process to us. They went right to work, were efficient, and periodically asked for our review to be sure before moving on. We would hire them again for other carpet cleaning jobs!
Excellent service. Great communication Beautiful result Knox and Brady are great.
My sofa and love seat looks new. The technicians were super nice and professional . Will use them again the future.
So easy to schedule, friendly employees that explain the process, and great results! Definitely recommend!
From the time I called and spoke with Susan about what I needed, to the young gentlemen, Knox and Brady, coming to the house and doing an exceptional job on my carpet and upholstery, I could not have been more pleased with the entire experience! The gentlemen were very conscientious, respectful and thorough. They…
Knox was amazing! Great customer service and my stair runners and furniture look brand new! Highly recommend!
My technician Knox arrived on time to clean three sofas for us. He was very pleasant to work with and came equipped to do the required job. My sofas look great and I will definitely use CertaClean in the future when necessary. Good job Knox representing CertaClean
What an excellent experience our Furniture was a total mess from our dogs and he did a great job cleaning the material.
Knox went above and beyond cleaning our sofas! He was thorough, he cared and was a pleasure to have in our home! I will definitely call Certa Care again!
Matt does a great job. I have used him several times to clean carpet and upholstery in my house.
The associate that cleaned our carpets and upholstered recliner did an excellent job. The carpets and chair looked looked like new. I would recommend CertaClean to any of my friends or neighbors.
Today, we had our 2-seat sectional and carpet cleaned. Knox was very friendly and did an outstanding job! It was fun to see the difference between the "old" carpet/sofa and new -- the difference was night and day. Knox also recommended we get these cleaned annually, including having them pickup the carpet to bring…
Thorough, knowledgeable, professional, personable. Great job.
Excelent customer service.
Night and day results!!! Thank you Knox at CertaClean! He was friendly, worked fast and everything was clean and dry quickly. Thank you again!
We had two mattresses and kitchen chairs cleaned. They were prompt and professional. I am very happy with the results!
I had the pleasure of having Knox clean the upholstery on my couch, and he did an outstanding deep clean. I was extremely happy with the results—everything turned out better than I expected. I will definitely be using this service again. Knox truly went above and beyond. His positive attitude and professionalism…
Knox with CertaClean did a wonderful job on my rugs, sofa, and chairs. I was surprised how well everything cleaned up, especially after dogs, red mud and grandkids left their marks. Knox was very professional and kind. He listened to my concerns and was able to get out some stubborn stains that had been there for a while. Thank you Knox and CertaClean!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 167 | $209–$423 |
| Carpet steam cleaning | 153 | $209–$397 |
| Pet stain & odor removal | 109 | — |
| Upholstery cleaning | 94 | $203–$435 |
| Area rug cleaning | 74 | $175–$614 |
| Power/pressure washing | 2 | — |
