Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
CertaPro Painters of SW Metro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%79+19.2Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty67−3.3Momentum penalty93−0.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

CertaPro Painters of SW Metro

Edina, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 20 cabinet painters · 4.8★ from 181 Google reviews

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Report card

Percentile vs other cabinet painters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of SW Metro is better than 77% of cabinet painters.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of SW Metro is better than 79% of cabinet painters.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of SW Metro is better than 67% of cabinet painters.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of SW Metro is better than 99% of cabinet painters.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of SW Metro is better than 93% of cabinet painters.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of SW Metro is better than 100% of cabinet painters.A
100

Reviews for your job

Customers hired CertaPro Painters of SW Metro for 8 kinds of job.

CertaPro Painters of SW Metro for spray painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Spray painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 3 Google reviews tagged “Spray painting”

Barb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had such a great experience. We’ve been waiting about 4 years. We’ve had 3 painters, over the last 4 years, come and look at our home. 2 looked and we never heard anything from them. One gave us a bid, we accepted that bid, and said in the fall. But never heard back. Another one we called said she would call…

Reasonable priceMetal paintingDrywall paintingDoor painting
AllisonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

We were forced to use CertaPro as a subcontractor chosen by our siding contractor. The crew was rude, defensive and purposely did a bad job after I asked them to clean up certain areas, and even said “you’re not paying us enough to clean up”. after I voiced my concerns to Kelly’s wife, Sara, the other owner of the…

Customer photo from Allison's reviewCustomer photo from Allison's reviewCustomer photo from Allison's review
Exterior paintingMetal paintingSiding painting− Quality− Professionalism
AriLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a Realtor in the metro area and the Morlock's with Certa Pro have been my go to for near a decade. That have done everything at my personal home, plus many of my clients. Their service is second to none! If you are like me and the last thing you want to do is grab a roller, I recommend calling them!

Exterior paintingInterior paintingCabinet painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting52—
Exterior painting49—
Drywall painting12—
Siding painting11—
Door painting10—
Drywall repair10—
Cabinet painting5—
Metal painting4—

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