How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECGT Carpet & Upholstery Cleaning
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 414 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CGT Carpet & Upholstery Cleaning for 6 kinds of job.
CGT Carpet & Upholstery Cleaning for area rug cleaning
Clear ✕All 33 Google reviews tagged “Area rug cleaning” · showing 20
The brothers did a wonderful job. They were knowledgeable, communicated well, on time and left us with a clean carpet for a reasonable price. I would highly recommend their services.
CGT did a great job cleaning my sectional couch. It is refreshed and almost like new. The area rug also looks amazing. Derek and his team were friendly and efficient. Highly recommend.
CGT Cleaning Systems did an excellent job cleaning our sectional sofa, rooms, chairs, rugs, and stairs. They were thorough and professional, called ahead when they were on their way, and everything was left spotless. Highly recommend their work. Great value and great service.
I operate an airbnb unit and the last guest totally trashed the place and stained the sofa badly. CGT came out on time fully equipped and got my sofa back to life in no time. Take their name and number down even if you don't have anything to clean now, because when you do, you know you have the best in town!
CGT did such a great job, very happy with the carpet cleaning. I will definitely call them again!
CGT Carpet & Upholstery Cleaning is hands‑down the best upholstery and area rug cleaning service we’ve ever used. Their expertise with delicate fabrics is unmatched. Other cleaners refused to touch our brocade sofa and love seat, but CGT restored both to a like‑new finish. They also handled our white sofa with…
They were amazing! I desperately needed a same day couch and rug cleaning and they made it work in their busy schedule. They were so kind, finished quickly and everything is super clean! Highly recommend!
This company is superb! Just absolutely amazing service all around! I was trying to find a company to use for a big job, but was running into so much trouble selecting one, from recommendations to cold calling and everything else in-between failing. CGT Carpet and Upholstery Cleaning stood out because of their…
Arrived on time and did a great job cleaning furniture and a rug. Reasonable price, friendly and professional. Will recommend to our friends
We’ve had Derrick and Shedrick clean our rugs a few times over the years, They are super professional, on time, and they really pay attention to the details. They’ve also cleaned our sofa and chairs before, and everything came out looking fresh and clean. It honestly makes such a difference. On top of doing…
Fantastic experience with CGT Carpet and Upholstery Cleaning! They did a stellar job cleaning my sofa, chairs, and area rug. It’s hard to find someone you can trust with nicer furniture pieces, but they handled everything with expertise. Fast, efficient, and great results. I’ll definitely be using them again!
CGT Carpet and Upholstery Cleaning was assigned by my home insurance company, and I’m very glad they were. They did an excellent job cleaning two rugs on the first floor and the entire second floor (four bedrooms). Everything looks fresh and thoroughly cleaned. The team was professional, efficient, and easy to work…
From the initial call to the final departure, this team is a pleasure to do business with. The carpet and rugs we're cleaned well and with care. I received great communication from the start and updates as they were in route and while they cleaned. Recommend!
The team always does a great job cleaning my carpets. I have enjoyed their services for years. The office staff is a pleasure to book appointments with as well. Highly recommended!
Great job on my sofa and area rug today by nice men at a reasonable fee (compared to other companies). I highly recommend!
Submitted a request via Yelp at 8:30am, and less than 10 mins later, Derrick replied. Less than 3 hrs later, Derrick and John were in our house. Two hours later, I had 3 couches + 1 side chair + an area rug + the kitchen floor all clean and fresh. I appreciated the prompt communication, punctuality, thoroughness of…
Cgt carpet & upholstery cleaning service is superb! We have used them 3 times with latest on 21 October 2025. They are a family run business, very friendly, and are competitively priced. They strive to provide a high quality service with attention to spots and stains. We had 2 large rooms, 2 bedrooms and several…
Derrick & Sedrick arrived on time. They were very courteous, and professional. They, thoroughly, steam cleaned my Love Seat Recliner, Kitchen Floor, and One Area Rug, for a reasonable price! I scheduled my Appointment, and consulted with Their Mom, Delores, and Dad, John. Very pleasant to do business with all of…
Derrick and his team delivered exceptional service! They were quick and efficient with their time. I will be using their services again in the future! Thank you for your work!
Derick Harris took a job no one else wanted, and tackled an impossible carpet cleaning job with professionalism, expert cleaning and was gone one hour and 15 minutes after arriving right on time. I highly recommend him and the company as a whole. I'm so happy to support a family run business. I'll be having him…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 86 | $176–$315 |
| Upholstery cleaning | 72 | $214–$327 |
| General carpet cleaning | 61 | — |
| Area rug cleaning | 33 | — |
| Pet stain & odor removal | 24 | — |
| Drapes & curtain cleaning | 2 | — |
