How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORECGT Carpet & Upholstery Cleaning
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 23 upholstery repair services · 4.9★ from 414 Google reviews
Report card
Percentile vs other upholstery repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired CGT Carpet & Upholstery Cleaning for 6 kinds of job.
CGT Carpet & Upholstery Cleaning for carpet steam cleaning
Clear ✕All 86 Google reviews tagged “Carpet steam cleaning” · showing 40
Derrick and his brother showed up on time. The price was fair and their work was excellent. What more could you ask for.
We had CGT clean three room carpets. They were very responsive and easy to schedule. They arrived early for our appointment, ready to go to work. We have been quite happy with the outcome, our family room, especially, looks so much better!
I had CGT Carpet Cleaner come out to clean my carpet, which had tea stains all over it. I was amazed at the results—they finished the job in about 40 minutes, and the carpet looks like new! They were very professional, efficient, and clearly focused on doing the best possible job. They gave it 100%, and the results…
We are repeat customers of CTG for carpet cleaning. Family-owned, great service; friendly & efficient. Appreciate the complimentary spray bottle of carpet cleaner. Highly recommend!
CGT Cleaning Systems did an excellent job cleaning our sectional sofa, rooms, chairs, rugs, and stairs. They were thorough and professional, called ahead when they were on their way, and everything was left spotless. Highly recommend their work. Great value and great service.
excellent service!
Highly recommend! I’ve trusted CGT Carpet & Upholstery Cleaning about five times over the last 8 years, and they deliver a great experience every single time. They are prompt, professional, and friendly. After they finish, the carpets are always spotless and fresh. Their customer service is outstanding, and they…
I had a great experience with Derrick and Shedrick. They showed up on time and gave excellent service. They worked quickly and left my carpet look great and brand new! Would definitely recommend
Derrick and his brother were very friendly and professional from start to finish. They did a great job cleaning our carpets, and everything looks amazing. I am extremely happy with their service and will definitely hire them again!
Great experience all around. On time, efficient, great results. Would hire them again.
Arrived on time and did a fantastic job cleaning all my carpet and an area rug. Very efficient and professional.
Super impressed with this company they steamed cleaned my stairs my 2 pets stains gone love my fur babies but they tracked dirt even with cleaning paws at door! The before & after is amazing!! To top it they were super careful with not damaging other items in home and left a full bottle of spot stain remover from…
Derick and Cedrick did a fantastic job with our couch cleaning. They were fast, came prepared, and the couches and carpet look great!
Did full house carpet cleaning, good work. Great price and fast labor.
Fantastic job! I have been using their service for the past couple of years. They did a great job with my rental property and resident. The carpet looks brand new with all stains gone! I am completely satisfied and highly recommend them.
Derrick and Scedrick did excellent work and removed some tough stains we thought will never go. Very friendly and sincere fellas. Highly recommend.
They were referred to me by my normal carpet cleaner. The condo unit was in a hard-to-reach location but these guys had all the right tools to get it done. They were prompt and good quality. Thanks!
CGT did such a great job, very happy with the carpet cleaning. I will definitely call them again!
These guys were on it, professional, and ready to go. I’ll be calling them again when I need their services. Thanks
Only trust CGT with your carpets. They are simply the best the Bay Area has to offer.
I've been having my carpets cleaned by one of the local brand cleaners for year, never really satified...these guy's were available in a days notice...within an hour, they removed all the stuborn pet stains that I've been struggleing with for years! Very affordable, very fast and excellent results...they are my go to carpet cleaners going forward!
Such a great company! Derrick and his team were extremely professional, clean and efficient! I called them for carpet cleaning and they scheduled for the next day. As soon as they arrived, they set up and got to work right away. They did a beautiful job. Our carpets look brand new and they are over 16 years old. We…
We needed to get our carpets + some grout cleaned in our condo that we are getting ready to list for sale. I created a Yelp project, received a few estimates and decided to move forward with CGT Carpet & Upholstery as they have outstanding reviews. The did a great job cleaning our carpet + grout and our place…
The crew was on time and professional. Communication was great. We were very happy with the results.
This company is superb! Just absolutely amazing service all around! I was trying to find a company to use for a big job, but was running into so much trouble selecting one, from recommendations to cold calling and everything else in-between failing. CGT Carpet and Upholstery Cleaning stood out because of their…
Lived in our apartment for almost 7 years and our carpets have been abused by our son (whose now 13) and little nephews. But with a new baby coming we wanted our carpets cleaned. CGT did a fantastic job. Got out all the stains and the work they did was excellent. The team was very friendly and worked quick. I would recommend this company to anyone.
These guys are great! Had to get a job done for a baby shower and they were so accommodating and did an amazing job! We will definitely use them again! Thank you!
Able to finish the job quickly with a fair price. Highly recommended!
Awesome job on cleaning of my carpets I would definitely recommend you and will hit you when it time to clean them again 👍
I’m a property manager and have been using CGT Carpet & Upholstery Cleaning for many years. They consistently provide excellent carpet and upholstery cleaning services. Their team is professional, thorough, and reliable every time. I highly recommend this company for anyone looking for quality carpet and upholstery cleaning services.
These guys absolutely crushed it. Showed up on time, handled business immediately. They restored my couch and stairs to like new condition. Will recommend to anyone who needs steam cleaning services.
We’ve had Derrick and Shedrick clean our rugs a few times over the years, They are super professional, on time, and they really pay attention to the details. They’ve also cleaned our sofa and chairs before, and everything came out looking fresh and clean. It honestly makes such a difference. On top of doing…
We just had Derrick steam clean our carpets in the office. He is amazing. Everything is spotless and looks great. He was so kind and went above and beyond to work around our schedule since we had some plumbing issues in the building and had to reschedule multiple times. He was so nice snd understanding every time.…
I work in a dental office and our Dr wanted to try a new carpet cleaning company this year. CGT is a service other offices utilize in our complex. I made an appointment for today. They showed up on time started right away and did a very nice job!!! I am very happy with the end result. We will definitely be adding…
They arrived early, finished quickly, and paid extra attention to the dog stains that another cleaning attempt failed to address. They were clear in communicating and very nice to deal with. Will definitely use them again.
Second time having CGT clean our carpets and upholstery. Always punctual, flexible and a thorough job. Highly recommend.
Fantastic service and always reliable. They are truly the best with all types of rugs and carpets. Great people as well. BONUS!
We hired CGT to clean our pet urine/vomit stained carpet and they did a great job of removing the stain and odors! Very friendly and professional as well!
Excellent job by Derrick and his dad.
Derrick and Shedrick did an amazing job on our move out carpet cleaning. They were able to do so on short notice after our originally booked company was unable to do so, due to a lack of a water spout on the property. They gave a very reasonable quote for the size of the property, and were prompt, quick, and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 86 | $176–$315 |
| Upholstery cleaning | 72 | $214–$327 |
| General carpet cleaning | 61 | — |
| Area rug cleaning | 33 | — |
| Pet stain & odor removal | 24 | — |
| Drapes & curtain cleaning | 2 | — |
